メルキュールストラスブールサントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,013 件のレビュー

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説明

ホテルのその他の情報

  • 市の中心部に立地、大聖堂やプティットフランス地区に近接

  • 8階のレストランで格別な眺めを楽しみながら朝食

  • 屋根付き専用駐車場(有料)

  • バーとレストランを備えたソフィテルに近接

当ホテルの客室

ホテル所在地

メルキュールストラスブールサントル

25 rue Thomann
67000 ストラスブール
フランス

GPS:48.584833, 7.7452

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

3 朝食

朝は、ストラスブールのパノラマビューを一望できる、ホテル最上階のブレックファーストエリアでご朝食をお召し上がりいただけます。地元のさまざまな名物料理をお楽しみください。ご要望に応じて、ルームサービスで静かにお部屋でお召し上がりいただくこともできます(正午まで)。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,013 件のレビュー

トリップアドバイザーの評価  4.0/5  1,064 件のレビュー

Fantastic service

トリップアドバイザーの評価 5.0/5

Aongus2024 ビジネス - トリップアドバイザー認証口コミ

excellent service by staff and in particular by the manager. it was a very busy time leading into the Christmas market but despite this a late checkout was facilitated. the room was warm and cleaned every day to a high standard. I could see that the team took their lead from the manger and could not be more helpful on check in, during the week and on checkout

Dear Sir, Thank you very much for sharing your experience and for your nice comment, I am happy to share it with my team. It is always a great pleasure to welcome you in Strasbourg. We wish you and your beloved a wonderful festive period. MERCI 😊 Yours sincerely, Michèle

Wonderful location for the Christmas markets

トリップアドバイザーの評価 4.0/5

allisonj59 トリップアドバイザー認証口コミ

We came to Strasbourg for the famous Christmas markets and I found this hotel by chance. This hotel is a little dated, but otherwise very good. It is a great location - an easy 2-stop tram ride from the central station. We were very close to one of the main markets that has the light show starting at 5pm and repeating every hour in the evening. Strasbourg is a smaller city, so we had no issues walking to every single market and making our way down small quaint streets. The room was a bit dated as I mentioned, but clean and comfortable. The front desk staff was helpful and they had free water in the lobby for guests, which was a small but very nice amenity. I would definitely recommend this hotel for convenience to public transport and the Christmas markets!

Dear Allison, Thank you very much for sharing your experience with us. It is important for us to hear what was OK and what we could improve. We hope for a full renovation by end next year... Again a big THANK YOU and have a great festive period. Kind regards Michèle

Great location but poor hotel

トリップアドバイザーの評価 2.0/5

Anthony F Couples - トリップアドバイザー認証口コミ

This hotel is very below average, I have stayed in a number of Mecure hotels and this is definitely the worst. It has a good location but from the moment you walk into the chaotic small reception area and are welcomed by the unprofessional uninterested male receptionist you know what you are in for. The whole place including the room we had, had a funny smell, like filthy furnishings. There are zero facilities, not even a bar and the whole place is in need of a referb. With my Accor membership, we are always afforded a welcome drink and they would only provide one, even though there was myself and my partner staying. This is the first time in any Accor hotel this has ever happened Would not recommend anyone stay here, the only saving grace is that there is so much to see and do in beautiful Strasbourg that we weren’t in the hotel other than to sleep.

Could do better! Not up to Mercure usual standard!

トリップアドバイザーの評価 2.0/5

Geoff K トリップアドバイザー認証口コミ

Good: Central location, clean, staff friendly, car park (chargeable). Bad: VERY tired hotel. Desperately needs a refresh. The room we stayed in had a very strong smell of blocked drains so bad we needed window open all night (Hotel staff really should know about it as it was overpowering). Room carpet stained. Car park "tight" to say the least, code changed overnight so getting out proved lengthy process as Reception didn't tell us when we checked out. Accor App didn't give free drinks x2 (we stayed in several Mercure hotels over our holiday and all others did)..just a paper voucher for ONE drink. Mean!

Pleasant stay

トリップアドバイザーの評価 4.0/5

monicavasile ファミリー - トリップアドバイザー認証口コミ

It was a pleasant stay, with a nice room, a good placement very near the center and the main attractions. The room was clean, nice, with enough space but with carton glasses. The staff was friendly and helpful. The breakfast was varied, with enough food and excellent location. The price of the room included breakfast but at the departure I asked a small package because I had to leave early in the morning and I could not have breakfast. This could not be possible because a person at the reception said that I could only have express breakfast at 9,50 euros per person. This was not fair as breakfast was already included. I am sorry.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 518 件のレビュー 5.1/10 客室
  • 457 件のレビュー 8/10 サービス
  • 23 件のレビュー 1.6/10 インターネット
  • 220 件のレビュー 8.3/10 朝食
  • 198 件のレビュー 3.7/10 清潔さ
  • 157 件のレビュー 2.9/10 雰囲気
  • 112 件のレビュー 3.2/10 設備

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