ノボテルストラスブールサントルアール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,308 件のレビュー

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Quai Kleber, 67000 ストラスブール, フランス

説明

ホテルのその他の情報

  • TGV 駅とストラスブール大聖堂まで徒歩 10 分

  • ファミリールーム（16 歳未満のお子様 2 名様は宿泊料金無料）

  • ショッピングセンター「Place des Halles」内

  • ホテルの地下公共駐車場（セバストポール通り経由）

  • 100 名様まで対応可能なミーティングエリア

当ホテルの客室

ホテル所在地

ノボテルストラスブールサントルアール

Quai Kleber
67000 ストラスブール
フランス

GPS:48.586125, 7.74299

電話番号
ファックス +33 3 88 21 50 51

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Ici&là - Restaurant

シェフが「Ici &là」のコンセプトでおいしい本格的な料理を作り出します。バランスの取れたヘルシーなケータリングサービスで、お客様のニーズにお応えします。レストラン、バー、またはお部屋で休暇のひとときをお楽しみください。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,308 件のレビュー

トリップアドバイザーの評価  3.9/5  1,428 件のレビュー

Decent family hotel, great location

トリップアドバイザーの評価 4.0/5

thegeorgiegirl1 トリップアドバイザー認証口コミ

Dated room by Novotel Standards but modern bar and dining area. Breakfast was excellent. There was a nice kids play area by the bar, better than the other Novotels we’ve stayed in this week! The parking was absolutely fine & not complicated, you just need to follow the signs as the hotel building and parking is shared with Ibis. Location is a short walk from the Le Petit France & attached to shopping centre so very good overall!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Fronf Office Manager

Very comfortable and excellent location for cathedral and petite France.

トリップアドバイザーの評価 5.0/5

144martynf トリップアドバイザー認証口コミ

Clean, comfortable and excellent location. Front office team were exceptionally courteous and helpful offering extended checkout for instance. Would recommend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office manager

Not at Novotel standard

トリップアドバイザーの評価 2.0/5

MauroP645 トリップアドバイザー認証口コミ

I've been there after visiting 3 Novotel and 1 Ibis in France, and 1 Mercure in Amsterdam. I was not sure whether to book Novotel Strasbourg Centre Halles or Mercure Strasbourg Centre Gare, which for the day had the same price. I decided for Novotel because it was slightly closer to the city center, and that was the only positive of the stay. If you arrive by car, you need to know in advance where is the enter of the parking for the hotel, because there is no option to park in front of the hotel to reach the reception, without putting you in the position to get a fine from the police. The experience happened to me and another guest at the same time, we parked illegally at the bus stop, we went into the Shopping Mall where the hotel is located (yes, it is in a shopping mall) and we looked for the reception that we found asking around, and we have been told that to park in the Shopping Mall parking which we have seen on the way to the hotel, with no special indication on how to reach it. We thought "ok we go around the building", the problem was there was no road open to the traffic which goes around the building, we were in a one-way road with no turning back which forced us to do a nice trip in the restricted-traffic area of the old town. Now I don't know how this works in Strasbourg, but in other places normally you get a fat ticket in the mail, I hope that won't happen. The problem is, why are guests not informed before reaching the hotel about this parking/oneWay/restrictedTraffic/roadClosed issues. I've got email from Accor hotels notifying me of very minor issues in the same holiday, not sure why at this Novotel they think there is no issue. Besides that, the room is the usual Novotel France room, but everything looked just a bit old especially in the bathroom area. Where the toilet is, everytime you close the door the air movement will make the ceiling panels lift and fall with a good amount of noise which is not the best if you use it during the night and kids are sleeping. The quality of the breakfast was as good as the usual Novotel level, but there are a lot of tables for the available space and it's not easy to move around or to be sit comfortably enough. Actually space is also an issue with elevators, you have family of four with luggage you fill it up without being able to move.

Dear Guest, Thank you for taking the time to share your detailed experience about your stay at Novotel Strasbourg Center Halles. We are sincerely sorry to learn that your visit did not live up to your expectations, particularly with regard to accessibility by car and the lack of information regarding parking. An explanatory email for access to the parking lot is sent via all reservation platforms at the time of booking. We recommend that our guests go directly to the parking lot so as not to have to worry about parking in front of the hotel. We will see why you did not have this information before your arrival. We fully apologize for any inconvenience caused. Rest assured that we will strengthen our communications, with clearer and more precise instructions on access to our hotel via public parking Concerning the room and the equipment, we regret that the general condition and comfort did not satisfy you. We will take note of your observation on the toilet ceiling and we will have this checked quickly by our technical department. The layout of the breakfast space is also a point that we will re-evaluate with our team to improve the flow and comfort of our customers. We hope to have the opportunity to welcome you again in better conditions and to regain your trust. Sincerely, Charlène ZAEGEL Front Office Manager

Grubby basic hotel but well located

トリップアドバイザーの評価 2.0/5

geschke2207 ファミリー - トリップアドバイザー認証口コミ

Grubby hotel in centre of Strasbourg. Parking garage is a labyrinth of stairs and passages and very dirty. That’s the first impression arriving by car. Room is basic and old. Hotel is well located right next to Centre Halles shopping centre and 1 tram stop away from the main station. We were passing through for 1 night before onward travel so it was ok.

Centrally located and can have a good view

トリップアドバイザーの評価 4.0/5

WpgTrvlrs ファミリー - トリップアドバイザー認証口コミ

The hotel is conveniently attached to a shopping mall, and has a restaurant & lounge on the main floor. Our room met expectations lean with mini fridge, microwave, and coffeemaker; with the couch already separated to alert two single beds. So a good place to stay near the action of old Strasbourg.

Dear Guest, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay, especially our central location, the connection to the shopping mall, and the comfort of your room with its useful amenities such as the mini fridge, microwave, and coffeemaker. It’s great to know the room layout suited your needs and allowed you to fully enjoy the vibrant surroundings of Strasbourg’s old town. We hope to have the pleasure of welcoming you again soon! Best regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 497 件のレビュー 8.2/10 朝食
  • 414 件のレビュー 4.9/10 快適さ
  • 347 件のレビュー 5.1/10 清潔さ
  • 288 件のレビュー 4.7/10 雰囲気

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ストラスブールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。