We stayed at this hotel because we had an early flight from Brussels Airport the following morning. As this was close to the airport, we chose it. The price was also reasonable. The only issue is that the staff should be more competent in the Flemish/Dutch language.

Very old furniture no very clean and the staff never helpfull and they charge twice the parking not stay in that hotel is not a good hotel thirty to much noice and the staff they never helpfull thanks

Convenient hotel with very friendly staff and clean rooms close to Brussel Airport. Also very convenient is the free shuttle bus to the Airport! Overall good location for first or last night in Brussels in case of late arival/early departure.

Comfortable room, not so far from aiport but the service not reliable (wake-up service do not work, invoices not according to clear request,...). I will certainly not choose this hotel for a future stay.

Room was small and unpleasant smell, air condition doesn't work. when I asked for the Iron board they asked me to stand in the corridor and when I did try to find it but to my surprise the Iron doesn't work. :( Spoke to the receptionist and they said its too late to call the technician and just ignored any other conversation. Even i asked for a spare one which they said they don't do that.....

If the reservation provider is Accor or the hotel is an Accor property, run, do not walk away from the property. Rip off! They do not give refunds on ANY cancellations or changes in reservations. The Ibis Brussels Airport property is not worth the money you pay. Bare bones. The beds look like camp cots! I chose this property only because they offer early shuttle service, starting at 4:00 a.m.

We booked the PARK & Fly Arrangement - smooth connection! (early flight 6am) BUT - we recommended everybody to check their return flight/ hours - shuttle bus first departure from the airport is from 6 pm... so we had to take an taxi (fee +/- 20 euro)

Everything was really perfect. I mean for the price. Just one note : the shuttle from the airport stopt at 9.30am. I landed at 9.10am and could yet take it to return to the hôtel were was my car, but for the others who land later , they have to pay a taxi. You don't mention that in your advertising.

Please see rating below. An airport hotel should be easy to come to. IBIS bus takes you in a proper way to and from the hotel. The room has a good bed, which gives you a good quality of sleep. S bar for an evening beer. Computer plus printer.//kp

Whenever I am in Brussels, I always use the IBIS in Diegem for my overnight accommodation. The room is nice, clean. The service personnel is friendly and they have a good menu in their restaurant. The waiters in the restaurant are professionnel, friendly and so do the chefs.

Close to airport and reasonable price Previous stays both here and at other locations had been flawless BUT this time the shuttle from the airport failed to show up at posted time and we stood around for about 45 minutes . Pickup location is poorly marked Wake up call was 15 minutes late for both rooms in our group. Morning shuttle was right on time. Food is not cheap but good. Still, will use them again because of price and convenience.

When I arrived i have the Ibis Business card and I suppose to get 10% discount with Ibis Business card, the hotel only give me less than 5%. This is not the agreement on the Ibis Business card supposed to be. If they are not going to honor the card they should not sell the program to the customer.

Very cold room, didn't make you feel confortable at any time, definetly not for that price. Quite overpriced. Overprice bar and restaurant specially, and very bad quality breakfast. Everything was precooked

The location of the Hotel is very close to airport and the hotel provides pick up and drop service every half an hour. All staff members were very helpful and courteous. Special mention of Ms Susanne who is always customer friendly with broad smile on face. There was no scope of complaint in any manner whatsoever. Great stay.

The place is totally comfortable. Just that me and my friend were taking eurostar which take off at Brussels-Midi station, there was no clear instruction of how to get there from Midi. Others are perfectly fine, the shuttle services can be more frequent