Novotel Brussels Airport bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.402 ulasan

Jaminan Harga
Terbaik
Novotel Brussels Airport - Image 1
Novotel Brussels Airport - Image 2
Novotel Brussels Airport - Image 3
Novotel Brussels Airport - Image 4
Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg, 1831 Diegem (Brussels), Belgium

Deskripsi

Keistimewaan hotel

  • 24hours Check-in , 24hours reception team available.

  • Free Airport Shuttle from 6am(4am in summer) until 11pm every 30 minutes

  • Spacious and soundproof rooms with separated toilet from bathroom

  • Delicious breakfast buffet, bar and restaurant open every day

  • Meeting rooms up to 140m2 and fitness center recently reniewed

Akomodasi kami

Lokasi hotel

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 Diegem (Brussels)
Belgium

GPS:50.8931, 4.4616

Telepon
Fax +32 2 721 39 58

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

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Peringkat ALL  4.3/5  2.402 ulasan

Peringkat TripAdvisor  4.0/5  1.889 ulasan

Nice staff but not sure what they are doing with the bar

Catatan Tripadvisor 4.0/5

nickkV7267FH Bisnis - Ulasan TripAdvisor tersertifikasi

Been coming to this hotel for a number of months now. They have a lovely bar but for some reason in the last few months they have closed the bar and made a temporary bar in the restaurant

Dear Nickkv, Thank you for taking the time to share your review. We are delighted that you found our staff to be pleasant during your extended stays with us. Our team is dedicated to providing warm and efficient service to all our guests, and it's encouraging to hear that their efforts have resonated with you. However, we apologize for any confusion or inconvenience caused by the changes in the bar's operations. We strive to maintain a consistent and enjoyable environment for our guests, and sometimes, during quieter periods, we adapt the space to ensure better service availability. We appreciate your understanding as we navigate these adjustments to enhance our guests' experience. We hope you were able to appreciate the other amenities offered at our hotel, such as the fitness center, the free shuttle service to and from the airport, and the variety of Belgian beers available at our bar. We hope to see you again on a future occasion. Best regards, Your Novotel Brussels Airport Team

Moderate stay, poor and stingy management/service

Catatan Tripadvisor 1.0/5

David V Bisnis - Ulasan TripAdvisor tersertifikasi

If you look for a place to be treated as a loyal Accor member you are definitely at the wrong place here. This is equally the same for the Novotel City Center Brussels and I guess all Accor facilities in Brussels are the same. No sense of loyalty, poor service, no amnesty’s, even no water in the rooms, the minibar is empty and serves pure as a furniture gadget in the rooms. However they have a mini supermarket next to the reception to buy these amenity’s you should be entitled to = rediculous. Idem for Novotel City Center.

Dear David, Thank you for taking the time to share your feedback. We regret to hear that your stay did not live up to the high standards we strive to uphold. We understand the importance of recognizing our loyal Accor members and apologize for any oversight in this regard. Our guests' comfort and satisfaction are our top priorities, and we offer a range of options, including a bottle of water provided upon arrival. Additionally, we want to clarify that our minibars serve as a convenience, and guests can purchase additional items from our 'Nomade' shop located next to the reception. Our intention is to provide a variety of choices for our guests' convenience. We also acknowledge your concerns regarding the availability of amenities. We provide a selection of amenities in all our rooms, including Fairtrade beauty products, and we are always willing to accommodate any further requests to ensure a comfortable stay. We look forward to welcoming you for a more enjoyable stay. Best regards, Your Novotel Brussels Airport Team

Clean rooms

Catatan Tripadvisor 4.0/5

bearvcva Keluarga - Ulasan TripAdvisor tersertifikasi

Good clean rooms with no wierd smells even though the hotel was a bit dated. We stayed as a family of 4, but had a small twin room unlike holiday inn which gave us an executive suite, so the room space was a bit tight. Aircon controls worked very well and we had very comfortable beds. Surprisingly the sound proofing is very good. We could not hear the aeroplanes in the room at all even though the noise was defening outside

Dear Guest, Thanks for your review about our hotel. We are delighted to hear that you found our location convenient and appreciated the shuttle service to and from the airport. Our team takes great pride in providing a warm and welcoming atmosphere, and we are glad that you felt well taken care of during your stay. We are hoping to welcome you back in the future. All the best. Your Novotel Brussels Airport Team

Below average.

Catatan Tripadvisor 2.0/5

Alastair C Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed here for 1 night before an early morning flight. The hotel restaurant and waiter staff are the only real positive here. The food was good and everyone was friendly. The bedroom we had (125) wasn't great. The shower was dirty, as was the chair (which was the only place available to put clothes). I'd suggest you that the hotel maybe take dirty furniture out the rooms as sometimes no furniture is better. The same goes for the "art" on the wall... Maybe no art is better than some art... (See pictures) The beds were uncomfortable and the pillows were thin, we all woke up with sore necks. Wouldn't stay again even if it was just a convenient stop over. €120 for that night was pretty criminal.

Dear Alastair, Thank you for taking the time to share your feedback. Your kind comment about our team's service is much appreciated. We try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure our high standards are met. We are sorry to hear that we did not meet all your expectations and have taken note of your feedback which will be considered for any future changes. Best regards, Your Novotel Brussels Airport Team

Comfortable hotel in heart of Aachen

Catatan Tripadvisor 5.0/5

Len T Bisnis - Ulasan TripAdvisor tersertifikasi

Friendly staff, clean, appropriate and perfectly located. Rooms are spacious, bright and cleaning staff attentive. Food is good but could provide a little more variety like Scandic or Raddison Blu hotels- which offer amazing breakfasts.

Dear Len, Thank you very much for this kind review of your recent stay. We truly appreciate the kind words you’ve shared about your stay. We are delighted that you enjoyed the friendly staff, the cleanliness of our facilities, and the ample space and brightness of our rooms. Our team takes great pride in offering attentive service to ensure a comfortable experience for all of our guests. However, we understand that you were looking for more variety in our culinary offerings. We want to assure you that we continuously strive to provide a wide range of options and cater to all dietary needs, including a selection of gluten-free products upon request. Nonetheless, we are pleased that you found our location to be ideal. The Novotel Brussels Airport is indeed situated conveniently close to the airport and provides a free shuttle service, making it easy for guests to travel to and from their flights. We look forward to seeing you again soon. Best regards, Your Novotel Brussels Airport Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.588 ulasan 9/10 Lokasi
  • 1.596 ulasan 7.4/10 Kamar
  • 1.772 ulasan 8.6/10 Pelayanan
  • 24 ulasan 8.3/10 Internet
  • 700 ulasan 6.6/10 Kesepadanan nilai
  • 643 ulasan 7.5/10 Kebersihan
  • 592 ulasan 6.8/10 Sarapan
  • 111 ulasan 3.8/10 Minuman

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