Novotel Porto Gaia 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.061 görüş

En iyi fiyat
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Novotel Porto Gaia - Image 1
Novotel Porto Gaia - Image 2
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Novotel Porto Gaia - Image 4
Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, Portekiz

Açıklama

Otel ekstraları

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

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Otelin konumu

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portekiz

GPS:41.144019, -8.640998

Telefon
+351 22 772 8700

Ulusal sabit
hat aramaları

Faks +351 22 772 8701

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.061 görüş

TripAdvisor Derecesi  4.1/5  1.381 görüş

Needs renovation and definitely not a 4 star hotel

Tripadvisor puanı 2.0/5

Alineamaral83 TripAdvisor onaylı yorum

Definitely not a 4 star, maximum 2.5. The whole building is run down and needs renovation. The bathtub is high and hard to get in and out, our sink was clogged and AC is noisy. There is no iron in the rooms, no coffee machine (just instant coffee) and we only had water in the first day. They say rooms are all non smoking but they smell otherwise. Restaurant closes earlier than advertised in google so beware. Again, far away from being a 4 star hotel.

Much improvement is needed

Tripadvisor puanı 2.0/5

Siamak S Friends getaway - TripAdvisor onaylı yorum

This hotel is not a four-star hotel as advertised—at best, it’s a 2.5 or 3-star. The building is old, likely from the 1970s or earlier. The staff is good, but there’s no proper lounge. No coffee maker in the room, only instant coffee. Bottled water was provided only on the first day. The bathtubs are high and difficult to step into. The rooms were non-smoking but had a smoky smell.

Dear Siamak S, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Restaurant

Tripadvisor puanı 2.0/5

Papito1 TripAdvisor onaylı yorum

Ate at the Novotel restaurant one night, directly across from the Ibis. Restaurant and bar was serviced by one waitress, needless to say, service was terrible. The pork 'cheeks' (as per menu) were good, but my veal steak was tough, ordered the veal precisely because it's not supposed to be tough. Meal was to come with fries and a vegetable. Fries were Novotel's version of potato chips and did not get my vegetable until after finishing my veal and chips. Saw the assistant manager walking around told him what I thought of the service/food and he said they only had one server, exactly the problem, perhaps instead of walking around with his hands in his pocket he should have pitched in serving customers. Extremely poor customer service.

Dear Papito, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Outstanding! Best stay ever! Claudia UK 🇬🇧

Tripadvisor puanı 5.0/5

ClaudiaUnitedKingdom Solo travel - TripAdvisor onaylı yorum

Forever grateful for the amazing stay @ Novotel Porto Gaia Portugal, congratulations are in order to Mr Pedro (Novotel General Manager) and his entire team! They are all amazing! Professional, courteous but above all incredible human beings! Not just a memorable stay, having a disability and severe health issues, all of them, went above and beyond to take very good care of me. Thank you ever so much, forever grateful! An hidden gem for your perfect Porto getaway! Highly recommended! Claudia UK 🇬🇧

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

Rude managers

Tripadvisor puanı 2.0/5

richaturn TripAdvisor onaylı yorum

This hotels food is very expensive and some of the staff are very rude, I will not be coming here again. The pool was cloudy and ground floor rooms are noisy and outdated .Guests are constantly being told of for eating or drinking water not purchased at extortionate rates from the hotel

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 451 görüş 8/10 Konum
  • 728 görüş 6.2/10 Oda
  • 746 görüş 9/10 Hizmet
  • 557 görüş 9.1/10 Kahvaltı
  • 405 görüş 5.5/10 Konfor
  • 284 görüş 6.8/10 Hijyen
  • 209 görüş 5.9/10 Fiyatının Karşılığı
  • 196 görüş 3.3/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.