이비스 스타일 프랑크푸르트 시티 3성

고객 평점 (ALL 평가) 4.0/5 499 리뷰

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이비스 스타일 프랑크푸르트 시티

Moselstrasse 12
60329 프랑크푸르트 암 마인
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GPS:50.107052, 8.667869

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자세히 보기

ALL 평가  4.0/5  499 리뷰

TripAdvisor 평가  3.5/5  964 리뷰

고객 평점 0.5/5

Grace B. 1인 - 전체(All) 통지 확인

1. 방음이 되지 않음 2. 두번째 숙박 시, 방음이 되지 않아 고층 또는 도로와 떨어진 쪽 방을 희망했으나 해당 사항에 포함하지 않는 방이라고 안내 받음 3. 올라가니 해당하는 방이었음 4. 직원이 방이 어디에 위치한지 모른다는 것이 의아했음 5. 교환해서 올라간 방은 위생이 엉망이었음 6. 카펫에 이물질이 많았고, 침대 시트가 정리되어 있지 않았음 7. 하지만 도시 이동 후, 늦은 시간 체크인이어서 그냥 자려고 함 8. 베개에 다른 사람의 머리카락이 있었고, 옆 침대 베개에는 타인의 고무줄도 그대로 있었음 9. 뒷날 다른 매니저를 통해 결론적으로 레이트 체크아웃은 받았지만 해당 호텔을 한국 친구들에게 추천할 수 없을 듯 함.

Grace B. 고객님, 먼저, 저희 ibis Styles Frankfurt City에 대한 귀하의 소중한 피드백에 감사드립니다. 귀하께서 경험하신 불편에 대해 깊이 사과드립니다. 객실의 방음과 청결 상태에 대한 문제는 저희가 매우 중요하게 생각하는 부분이며, 해당 사항에 대해 저희 직원들이 충분한 정보를 제공하지 못한 점은 유감스럽게 생각합니다. 또한, 청결과 위생에 대한 기준을 철저히 준수해야 함에도 불구하고 실망을 드린 점 사과드립니다. 귀하의 소중한 의견은 저희 서비스 개선에 큰 도움이 될 것입니다. 향후 더욱 나은 경험을 제공할 수 있도록 노력하겠습니다. 다시 한 번 불편을 드려 사과의 말씀을 전합니다. 감사합니다. M. 카리미

Overall, a good and affordable stay near Frankfurt Main Station

트립어드바이저 평점 4.0/5

AlbertMIA Solo travel - TripAdvisor 인증 리뷰

My few nights’ stay at the hotel was good. The hotel is located in the center of Frankfurt, just a few blocks away from Frankfurt Main Train Station, which you can easily reach within 5 minutes on foot. The distance to the heart of the city – the main Promenade – is walkable too, taking me around 12 minutes. The issue with the hotel’s location is the neighborhood, which is kind of trashy. There are many homeless people around the train station, and every night the whole area gets very loud until early morning, because of all the bars, clubs, and brothels. Many drunk people get extremely noisy, and I could clearly hear everything from the street through my open window, even though my room was on the 6th floor. This brings me to another hotel issue – security, which they don’t really have at night. During my stay the night shift was covered by just one small guy at the front desk, who spent most of the time on his phone and barely paid attention to guests coming in. Generally, the hotel staff were fine. One guy who usually worked during the daytime was very sweet to me, while some others just did their job without trying to be friendly. My check-in was fast and easy. A couple of nights before arrival I had requested a room on a high floor with as much natural light as possible, and they fulfilled my request. I got a Standard Room with 2 single beds (#606) on the 6th floor. The room was spacious enough for one person, in good overall condition, with a simple but neat design, very clean, and with furniture mostly in fine shape. I liked that the room had a large window that could be opened completely when I wanted some fresh air. The two single beds were not very comfortable, mainly because of their tiny size. I pushed them together, but they kept separating and creating a gap. The mattress was just okay. There was a small refrigerator and a kettle in the room, plus a box with a selection of teas and coffees. The closet was tiny (just one little section), but I appreciated having a luggage bench next to it. The bathroom was small, but I loved having a big, deep bathtub in there. The hotel’s bathroom amenities were very basic and smelled just okay. Wi-Fi worked well and was fast. One more thing that slightly affected my stay – the hotel’s elevator, which was tiny and slow, barely fitting 3 people; sometimes I had to wait a few minutes to use it. For my stay I paid €37 per night (it was supposed to be €50, but I used points and got a discount as an ALL Rewards program member). I found this price super reasonable for the overall experience, and even the original price would still have been fair. Finalizing my review, I can recommend this ibis for a short stay in Frankfurt, especially if you want to be close to Frankfurt Main Train Station. Just be aware of the very loud and sketchy neighborhood around it, and keep in mind that the hotel is basic, so don’t expect a high level of comfort.

All Ibis, No Styles!

트립어드바이저 평점 3.0/5

ZenHealer7 TripAdvisor 인증 리뷰

Ibis Styles is supposed to be a leg above the basis Ibis which is a leg above Ibis Budget. Not here! When we checked in, the shower door was broken and the manager asked us to put towels on the floor to soak up the water that may fall! The shower was so compact, even by Ibis standards, that it was impossible to stand inside. It was impossible to sit on the toilet bowl to do what we do on the toilet without hitting your arms on the sink on one side and the shower on the other. It was impossible to access the toilet paper. The blinds were broken, and it was bright daylight until late in the night. The carpet was worn and frayed. Getting the room cleaned everyday was a drama. One afternoon we returned at 3.30 and the room had not been cleaned. The manager insisted it had been cleaned at 10 in the morning, and a "second" cleaning will not be done. He was lying through his teeth. On the plus side, the location is gruffy immigrant oriented with numerous ethnic and other restaurants of almost every possible cuisine, but very convenient to the train station and all forms of public transport. We were in the main building but apparently there is an adjoining annex which is even worse and has no air conditioning. It has no elevator either. Make sure you do not end up in this part of the hotel. I will not stay here the next time.

In the train station near, clean, good breakfast

트립어드바이저 평점 4.0/5

slawekn84 Couples - TripAdvisor 인증 리뷰

In the station near, clean, good breakfast. The area with junkies, but the hotel has nothing to do with.

Shoved to the annex

트립어드바이저 평점 3.0/5

Mark B Couples - TripAdvisor 인증 리뷰

We were a bit disappointed being Accor Gold and being shoved out to a room on the first floor beside the main building. The desk clerk had to carry our bags up two flights of stairs as there’s no elevator access to the second block. The room was very basic and didn’t have a safe. We will not accept a room in this section when we return in July. 60+ year olds dragging bags down stairs is just disrespectful. The breakfast however is excellent.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 357 리뷰 8.1/10 위치
  • 455 리뷰 5.1/10 객실
  • 290 리뷰 8.1/10 서비스
  • 20 리뷰 5.8/10 인터넷 가격
  • 217 리뷰 9.4/10 조식
  • 192 리뷰 5.1/10 청결도

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