머큐어 호텔 카이저호프 프랑크푸르트 시티 센터 4.5성

고객 평점 (ALL 평가) 4.2/5 301 리뷰

머큐어 호텔 카이저호프 프랑크푸르트 시티 센터 - Image 1
머큐어 호텔 카이저호프 프랑크푸르트 시티 센터 - Image 2
머큐어 호텔 카이저호프 프랑크푸르트 시티 센터 - Image 3
머큐어 호텔 카이저호프 프랑크푸르트 시티 센터 - Image 4
Kaiserstr 62, Hessen, 60329 프랑크푸르트 암 마인, 독일

호텔설명

호텔 추가 정보

  • 프랑크푸르트 메인 기차역에서 불과 200m 거리에 있습니다.

  • 25~150m² 규모의 최첨단 기술을 갖춘 8개의 회의실

  • 에어컨이 완비된 현대적인 106개의 객실

  • 호텔 주차장

  • 프랑크푸르트 중심부에 위치한 최고의 위치

숙박

호텔 위치

머큐어 호텔 카이저호프 프랑크푸르트 시티 센터

Kaiserstr 62, Hessen
60329 프랑크푸르트 암 마인
독일

GPS:50.10827, 8.667662

전화
팩스 +49 69 25617919

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

FRÜHSTÜCKSRESTAURANT

지중해 요리 & 즐거움. 조식으로 맛있는 요리를 맛보실 수 있습니다. 지중해에서 영감을 받은 신선하고 건강한 요리를 제공합니다. 업무 회의나 행사를 원하시면 메뉴 중에서 선택하거나 뷔페에서 잔치를 선택해 보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  301 리뷰

TripAdvisor 평가  4.1/5  523 리뷰

2025으뜸 시설

Surprisingly great breakfast and very quiet room

트립어드바이저 평점 5.0/5

Mishaelgl TripAdvisor 인증 리뷰

I was really impressed with this Mercure. The location is super convenient, just a short walk from Frankfurt Hauptbahnhof, so getting around the city and to the airport is easy. The breakfast was a standout. It was varied, fresh, and genuinely better than what I usually see at similar level hotels in Germany. It set us up perfectly for the day and felt like excellent value. I would call it surprisingly good for this category. My room was very quiet and relatively comfortable for this level of hotel. I slept well with no street noise and the room was spotless. Note that the mattress was very firm. If you prefer a softer bed, consider asking the staff for a topper or an alternative. Service was friendly and check in was smooth. Overall, this is an easy recommendation if you want a practical and comfortable base with a better than expected breakfast right near the station. I would happily stay again.

Thank you very much for your wonderful review and for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your stay with us and especially appreciated our breakfast selection, the quiet room, and the convenient location near Frankfurt Central Station. It is great to know that our team’s friendly service and smooth check in left a positive impression. Your comment about the mattress is also much appreciated and helpful for future guests we will gladly assist with a topper upon request. We truly value your recommendation and look forward to welcoming you back for another pleasant stay in Frankfurt. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Okay Hotel

트립어드바이저 평점 3.0/5

EllieAyamba TripAdvisor 인증 리뷰

Not as scary as how other reviewers have potrayed this place to be. The hotel is quite okay.In terms of cleanliness it wasnt spotless but it wasnt filthy either... Staff were adequately friendly neither rude or eager to please but proffesional.They were pleasant enough to give me a late check out at 1:30pm. Yes there were homeless people even right outside the hotel...But no aggression.I did walk at night a solo black female traveller,I just had to be hyper vigilant. The location is quite okay,1.7km from the shopping district...Allowed me to walk and do my shopping without taking an uber or a train. Walking distance to the river too Overal its an okay place to stay

Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to read that you found our hotel conveniently located and appreciated the professionalism and helpfulness of our team, especially the flexibility in offering a late check-out. It is also good to hear that you felt comfortable exploring the area and enjoyed the short walking distance to both the shopping district and the river. At the same time, we appreciate your constructive comments regarding cleanliness. We will review this with our housekeeping team to ensure all areas consistently meet the high standards we strive for. Regarding the surroundings near the main station, we understand your observations. While the situation in the area is beyond our direct control, our staff and security partners remain attentive to ensure a safe and comfortable environment for all guests. Thank you again for your balanced and fair review. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

고객 평점 5.0/5

Kyunghan C. 비즈니스 - 전체(All) 통지 확인

우수한 룸 컨디션과 친절한 직원분들이 인상 깊었습니다. 프랑크푸르트에 방문한다면 다음번에도 다시 숙박하겠습니다. 매우 만족합니다. 감사합니다.

Thank you very much for your wonderful feedback and perfect score. We are truly delighted that you enjoyed your stay with us and appreciated both the excellent room condition and the friendliness of our team. Knowing that you would choose to stay with us again on your next visit to Frankfurt means a lot to us. With kind regards Scott F. Thaxton Director of Operations

Amazing central location and great service

트립어드바이저 평점 5.0/5

Dmitry Z TripAdvisor 인증 리뷰

Amazing central location, very spacious clean rooms. I sincerely want to thank Omer at the front desk for being the kidnest, most amazing, friendly and helpful front desk agent ever. He was very professional, always greeted us with a huge smile and willing to make our stay comfortable in any way he can. Thank you for great service. He is a superstar! OMER, thank you!!!!

Thank you very much for your wonderful feedback and for taking the time to share your experience. We are truly delighted to read that you enjoyed our central location, the spacious and clean rooms, and most of all, the outstanding service provided by our colleague Omer. Your kind words are a great motivation for him and the entire team. We will be sure to share your compliments with him — he will be very happy to know that he helped make your stay so memorable. It is always our goal to provide our guests with warm hospitality and a comfortable experience, and it is a pleasure to see that we succeeded during your visit. We look forward to welcoming you back soon for another great stay. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

고객 평점 0.5/5

Yong T. K. 가족 - 전체(All) 통지 확인

호텔 주변엔 마약중독자들이 너무 많다. 여성이나 가족이 이용하기에 매우 부적합하다. 3일 숙박중에 물은 단 한병만 제공한다 방안에 담배 냄새가 너무 많이나고 청소도 매우 더럽다. 직원은 불친절하며 4성급호텔이라고는 전혀 믿을수 없다. 이불은 작으며 방도 매우 작다 화장실에 물은 배수가 안되고 악취가 난다. 호텔가격도 비쌌으며 다시는 이용하고 싶지 않다. 이런호텔이 머큐어라는 브랜드를 달고 있다는것이 매우 이상하다

Dear Mr K., Thank you for taking the time to share such detailed feedback about your stay at Mercure Hotel Kaiserhof Frankfurt City Center. I am truly sorry to read that your experience fell far below both your expectations and our usual standards. Please allow me to sincerely apologize for the condition of the room, the cleanliness, and the service you encountered. What you describe is unacceptable and does not reflect the level of comfort, safety, and hospitality we strive to provide. Your comments about housekeeping, amenities, staff service, and maintenance have been shared immediately with our management team for urgent follow up and corrective action. Regarding the surroundings of the hotel, we understand your concerns. While the area around Frankfurt Central Station can sometimes appear challenging, we are in constant contact with the local authorities to ensure safety and comfort for our guests. We also reinforce security measures inside the hotel itself to provide a safe environment. Your impression of the breakfast, WiFi, and value for money is equally concerning, and we will address these matters with our respective teams to ensure improvements. It saddens us that your experience with Mercure did not match your expectations of the brand. Please be assured that your feedback will be taken very seriously to avoid such experiences in the future. We hope you may reconsider and allow us another opportunity to restore your trust on a future visit to Frankfurt. Should you wish to return, please contact me directly and I will personally ensure your stay is handled with the utmost care. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 597 리뷰 8.8/10 위치
  • 614 리뷰 6.7/10 객실
  • 435 리뷰 8.3/10 서비스
  • 23 리뷰 6.6/10 인터넷 가격
  • 296 리뷰 9.2/10 조식
  • 256 리뷰 6.1/10 청결도
  • 92 리뷰 7/10 편의 시설
  • 81 리뷰 7.5/10 레스토랑

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주변에 있는 다른 시설

프랑크푸르트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.