Novotel Stevenage 4 ดาว

Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door

I recently stayed for two nights at this hotel to attend an event being held there on 4 September 2022 that I was involved in organising. My room was clean, spacious, quiet and comfortable and the cleaning staff were efficient and courteous. The varied breakfast was excellent value for money and catered fir all tastes. We were allocated a conference room for our event and it took several months to manage the function due to the large number of attendees. The assistance given to this end by Costin and his team at Novotel Stevenage was flawless - nothing was too much trouble and, as a result, on the day everything came together perfectly. The food service, a buffet, was perfectly prepared and the bar staff courteous, polite and efficient. If you are planning to stay here and / or hold an event or conference I would wholeheartedly recommend the hotel and its staff.

Hotel was dated with a lot of work needed to bring up to modern Standards from the outside. Weird bathroom/toilet room with the toilet being separate to the bathroom. Breakfast only served until 10 on a Sunday, when most people rise quite late

Start with a positive, reception staff &chef very pleasant helpful but clearly stressed and frustrated . Friday kept awake half the night with group in and out shouting and singing.. Sunday morning breakfast OMG No staff just the chef trying to do everything, consequence No tea/coffee/juice, No toast, tables filthy. So quick exit home for a drink. Very disappointed.

For what it is, it’s okay. The rooms are comfy & clean + modern. There is free on-site parking + outdoor seating area to enjoy drinks etc. The food is just bang average, nothing to write home about - typical chain restaurant food and mass processed breakfast buffet you can expect in the morning. Some of the staff are just odd, no other real way of describing them. One young lad at breakfast this morning you could tell just hated being there and was on his phone most of the time. This place really is designed for quick stop overs, you don’t want to spend more than a day here tops.