Hotel Mercure Salzburg City 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,573 أراء

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

الوصف

خدمات الفندق الإضافية

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern meeting facilities & fine restaurant "le sel" with terrace

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

الإقامات المتوفرة لدينا

موقع الفندق

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

نظام تحديد المواقع العالمي (GPS):47.809379, 13.050953

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LE SEL

الصورة غير التعاقدية

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,573 أراء

تقييم TripAdvisor  4.0/5  1,532 أراء

Great city hotel

ملاحظة Tripadvisor 5.0/5

ldgp14 Couples - تقييم TripAdvisor المعتمد

We stayed at this hotel for 1 night on our trip to Salzburg, it is situated around 20 mins walk from the main part of the city but that walk does take in other nice parts of the city. Our room was great, really modern, clean, comfortable and spacious. This hotel is definitely a great option to stay in a beautiful city.

Nice Hotel in Salzburg

ملاحظة Tripadvisor 4.0/5

Alden C تقييم TripAdvisor المعتمد

I stayed at the Mercure City Center Salzburg on a friends holiday in October 2024, visiting Austria and Hungary. The hotel is a low lying structure that is about 10 minutes walking from Salzburg Hbf, which is the reason my friends and I booked the property. Check in was okay, not the friendliest, but not unfriendly either. The hotel is a little dated looking, however the rooms are very nicely appointed. I always expect a lot of ingenuity from Mercure properties because the ones I've stayed at seem to be thoughtfully designed. This property was not exception. The room was nicely laid out and designed, a bit of quirkiness, but it made it stand out from some of the other chain properties that are sometimes just blah. Get the breakfast. It is very nice. There's an old timey butter machine that punched out single pats of butter onto your plate. My friends and I were very impressed by it. No workout room on the property. It's also a little bit of a hike from the historic center if that matters. I'd stay again at the Mercure if I were to visit Salzburg again.

Thank you for your detailed review! We're pleased to hear that you enjoyed the unique design and comfort of our rooms, as well as our breakfast service—especially the butter machine! We apologize for any inconveniences regarding the check-in process and the distance from the historic center. Your feedback is invaluable and helps us improve. We look forward to welcoming you back to Mercure City Center Salzburg on your next visit. Safe travels! Evan, Night Audit!

Underwhelming stay but was clean and location was walkable.

ملاحظة Tripadvisor 3.0/5

marcim26 تقييم TripAdvisor المعتمد

We only stayed one night at the hotel and picked the hotel based on an opportunity to burn some Accor points as we needed 4 rooms. Location was okay, about 15 minute walk from the center of town. AC didn't seem to get cold so we slept with windows open, shower was small and awkward. We were spoiled at Hyatts through the trip so breakfast was extremely disappointing. Hotel said it would be included when we checked in but then told us it was a mistake and asked for payment. Luckily eventually they ended up waiving it. Room was large and clean so checked off that box and was definitely the best feature. It is noted that after our stay we decided to cancel our additional two Accor hotels in the next destinations and moved back to Hyatts in Budapest and Istanbul.

Thank you for your feedback. We're glad to hear that you found our rooms clean and the location convenient. We apologize for the issues you encountered, such as the AC and the initial confusion with breakfast. Your comments are invaluable and will help us improve our services. We hope you'll consider giving us another chance in the future. Safe travels! Evan, Night Audit!

Great customer service even during pre-stay!

ملاحظة Tripadvisor 5.0/5

charwsg تقييم TripAdvisor المعتمد

Haven't stayed at the hotel yet, but I have already had a wonderful experience with the team there, albeit via email. Long story short, my booking ran into some hiccups, and Hannah (the Reservation and Banquet Manager) was super prompt in helping me fix the issue even though we were several timezones apart. By super prompt, I mean that she helped me sort everything out all within an hour. I honestly haven't encountered such efficiency in my many years of travelling and having stayed in countless hotels globally. Usual problems like these, may take hours or even up to days to sort out. Thank you so much Hannah, for making my pre-trip experience so wonderful. I am looking forward to spending Christmas there!

Thank you so much for your glowing review! We're thrilled to hear about your positive pre-stay experience. Hannah will be delighted to know her prompt assistance made such a difference. Our team takes great pride in providing exceptional service, and your kind words are truly motivating. We can't wait to welcome you for Christmas and ensure your stay is just as wonderful. Safe travels and see you soon! Warm regards, Evan Night Audit!

We were on a tour of Salzburg

ملاحظة Tripadvisor 5.0/5

Thomas B Couples - تقييم TripAdvisor المعتمد

Hotel was in a great location. Very good breakfast.. Richard was the best bartender we’ve ever had ! He engaged in great conversation each night and provided incredible service ! We had such a fantastic time while in the bar each night ! Thank you, Richard !!!

Thank you so much for your fantastic review! We're delighted to hear you enjoyed your time in Salzburg and our hotel's location and breakfast. Richard will be thrilled to know his conversations and service made such an impact. Our team takes pride in creating memorable experiences, and your kind words are truly appreciated. We look forward to welcoming you back soon! Warm regards, Evan, Night Audit!

بالاشتراك مع TripAdvisor

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