이비스 런던 그리니치 3성

Dear Guest, Thank you so much for your lovely and detailed review. We are truly delighted to hear that you and your mother had such an enjoyable stay with us. It is wonderful to know that the accessible room worked well for your needs, and we are pleased it made things more convenient during your visit. Our aim is always to make all guests feel comfortable and welcome, and we are glad this was reflected in your experience. We also appreciate your kind words about our team — we are proud of their friendly and approachable service style, and it is great to hear that it made a positive impression. We are sorry to hear that breakfast did not quite meet your expectations. Your comments regarding pricing, flexibility of options, and the toaster have been noted and will be shared with the relevant team for review. It means a lot to know you would recommend us, and we truly hope to welcome you and your mother back again soon. Warm Regards, VIncenzo Squeo | General Manager

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay at Ibis London Greenwich. We are so pleased to hear that you enjoyed our excellent location and found our hotel to offer good value for money. It is wonderful that you found the room comfortable, well-equipped, and quiet — particularly on the car park side. We are glad you appreciated the cleanliness and decor, as well as the friendly welcome from our team. Greenwich does indeed have a fantastic selection of local cafes and restaurants, and we are fortunate to be so close to many of the area’s top attractions. We appreciate your comments regarding luggage storage and early check-in. While there is a small charge for both services, this helps us ensure availability and manage space efficiently. That said, your feedback is very valuable, and we will continue to review these services to ensure they meet the expectations of our guests. Thank you again for staying with us, and we do hope to welcome you back on your next visit to Greenwich. Warm regards, Vincenzo Squeo | General Manager

Dear Guest, Thank you so much for taking the time to share your kind and detailed review. We are absolutely delighted to hear that you enjoyed your stay with us and found our location, friendly team, and in-room amenities to your satisfaction. It is especially lovely to hear that you both had a comfortable sleep — that is always our top priority. We truly appreciate your constructive feedback regarding the plug sockets and the bathroom layout. We understand how this can impact comfort and convenience, and I am pleased to share that we have plans in place to address these elements in our upcoming room enhancements. Your comments have been passed on to our team and will certainly help shape those improvements. It is great to know that the check-in process was smooth and that our communication prior to your arrival met your expectations. We are also happy you found parking easily and thank you for sharing that useful tip for future guests. We hope to welcome you back again when you are next in the area — it would be a pleasure to host you once more. Warm regards, Vincenzo Squeo | General Manager

Dear Guest, Thank you for your kind review! We are delighted to hear that you enjoyed the neighborhood and found the transport connections convenient. Greenwich is indeed a fantastic area with excellent access to the Docklands Light Railway, the Jubilee Line, and various bus routes, making it easy to explore London. It is also wonderful to know that you appreciated the nearby dining options and the short walk to the Royal Observatory. We hope to welcome you back for another great stay soon! Warm Regards, Vincenzo Squeo | General Manager

Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations, especially on such a special occasion. We always strive to make celebrations memorable for our guests, so it is concerning to hear that nothing was arranged for your friend’s 60th birthday. Could you please contact us directly so we can check if these details were noted on your booking? Regarding your experience at the restaurant, we appreciate your comments and will pass them on to the Banana Tree team, as they operate independently from the hotel. We sincerely hope to have the opportunity to welcome you again and provide the warm, attentive service we are known for. Please do not hesitate to reach out to us directly so we can ensure a truly special experience next time. Best regards, Vincenzo Squeo | General Manager