ibis Gent Centrum St Baafs Kathedraal bintang 3

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.323 ulasan

Jaminan Harga
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ibis Gent Centrum St Baafs Kathedraal - Image 1
ibis Gent Centrum St Baafs Kathedraal - Image 2
ibis Gent Centrum St Baafs Kathedraal - Image 3
ibis Gent Centrum St Baafs Kathedraal - Image 4
Limburgstraat 2, 9000 GENT, Belgium

Deskripsi

Keistimewaan hotel

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

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Lokasi hotel

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Telepon
Fax +32 9 233 10 00

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

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Peringkat ALL  4.4/5  1.323 ulasan

Peringkat TripAdvisor  4.0/5  1.602 ulasan

Sertifikat keunggulan 2023

One staff member spoilt our last night

Catatan Tripadvisor 1.0/5

Jane G Ulasan TripAdvisor tersertifikasi

We have had a lovely stay here at the Ibis Gent Centrum until our last night today. The woman serving at the bar was so very rude to my husband, we were totally shocked. She poured a 1/3 of a glass of beer, which was clearly not enough. When my husband questioned her she said, ' I can fill it up, but you will need to pay more'. This is a worrying response I would suggest dishonest too.l suggest this member of staff needs staff development in customer communication in order to avoid further negative customer experience which has spoilt an otherwise really great stay

Dear Guest, Thank you for reviewing your recent experience. We endeavour to provide an excellent standard for all our guests, please accept our sincere apologies regarding this experience. We will use your feedback to review this with our team and would be happy to receive any further information about what may have occurred. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

A wonderful trip to Ghent spoilt on the last night

Catatan Tripadvisor 3.0/5

John G Ulasan TripAdvisor tersertifikasi

Our stay at the Ibis hotel was part of a large group of Cardiff Male Choir who had performances booked at the adjacent cathedral and other Belgian venues. The rooms were clean and the breakfast of good quality. However, the last nigh of our stay was marred by an extremely rude bar person. Having waited patiently whilst she served another customer, I then asked for a glass of wine and a beer. She then pointed to people who were sat down behind us and said they were first and needed to be served. The people came to the bar but didn't know what they wanted so she served me with a glass of beer that was 25% beer and 75% froth. When I objected, she said I would have to pay extra for the glass to be filled. We left immediately and complained to the receptionist who said it was not the first time a complaint had been received about this person. The whole episode spoilt what had been a very enjoyable trip to Ghent as a result of which neither my wife and I nor the group will stay at the hotel again. Very disappointed.

Dear Guest, Thank you for reviewing your recent experience. We're delighted to hear that the cleanliness of our rooms and the quality of our breakfast contributed positively to your stay, and that the location of our hotel supported the purpose of your visit with Cardiff Male Choir. However, we regret to hear about your last night's experience at our bar. The service you described does not reflect the high standards we strive to uphold. We believe in providing a welcoming environment for all our guests and apologize if we fell short in this instance. We also take note of your comments regarding the handling of your complaint. While it is encouraging that our reception team was available to listen, we understand that the resolution offered at the time may not have been satisfactory. Please be assured that we value all feedback as it helps us improve our guest experience. Rest assured, the concerns you've raised are being taken seriously, and we are addressing them with the utmost attention. Our aim is to ensure that all guests leave our hotel with pleasant memories. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

Great budget hotel in city center

Catatan Tripadvisor 4.0/5

Rob L Solo travel - Ulasan TripAdvisor tersertifikasi

Great little hotel near the historic city center. The rooms are small, but literally my window looked out on Saint Baafs Kathedral. So close to everything. If you are a light sleeper, be aware of church bells and night life noise. Not too bad though. Friendly staff. You couldn’t have a more prime location for Ghent

Dear Rob, Thank you for taking the time to share a review. We're thrilled to hear that you enjoyed our prime location right in the heart of Ghent, with the Saint Baafs Kathedral just a stone's throw away, offering easy access to the city's rich history and attractions. Our team is also delighted to know that you found our staff to be friendly and that our location provided the convenience you were looking for. We understand that the vibrancy of city life can sometimes extend into the night; hence, we provide earplugs and recommend rooms on higher floors or facing the backside for a quieter experience. Although our rooms are cozy, we ensure they are well-appointed with modern amenities and our premium rooms offer additional space for those seeking a little extra comfort. We hope to see you again in the future. Best regards, Carolina De Bruycker, General Manager

Wow… this is a really nice Ibis hotel !!!!

Catatan Tripadvisor 5.0/5

MDBGhent Ulasan TripAdvisor tersertifikasi

Wow… this is a nice Ibis hotel !!!! As Platinum member I got upgraded to a larger room… and it was really really nice. Clean and spacious room (yes, it’s an Ibis !). Good and pleasant bar. Nice breakfast. Efficient and friendly service.

Dear Guest, We would like to thank you for this positive review of your experience in our hotel. We're thrilled to hear that you enjoyed the spaciousness of our premium room, and it's wonderful to know that the cleanliness met your expectations. Our bar is indeed a great place to relax, and we're glad you appreciated our selection. It's also great to hear that our breakfast buffet added a positive start to your day. Our team is committed to providing efficient and friendly service, and your acknowledgment is truly valued. As a Platinum member of ALL - Accor Live Limitless, your upgrade reflects just one of the many benefits our loyalty program offers. We invite all guests to consider joining to experience the extraordinary advantages during their next stay. We look forward to seeing you again in the future. Best wishes, Carolina De Bruycker, General Manager

Ibis bathroom designers should go to the bottom of the class!

Catatan Tripadvisor 3.0/5

MarionB0902 Friends getaway - Ulasan TripAdvisor tersertifikasi

Ideal location for exploring Ghent, room clean, bed comfortable. Good range of dishes available at breakfast, so plenty of choice. The staff worked hard at keeping food levels up. We can only assume that whoever designs and installs the toilets in an Ibis hotel room is less than 5ft tall. The toilet is sideways in an alcove so a guest of average or above height has to sit on it sideways! This caused some hilarity in our large party, we all commented on the difficulties this caused! It’s fairly standard to have tea/coffee making facilities in hotel rooms so we’re surprised that this wasn’t provided. We would have felt happier if access to rooms was restricted by using room cards to activate lifts.

Dear Marion, We thank you for taking the time to share your feedback. It's delightful to hear that our prime location served as an ideal base for exploring Ghent and that you found our rooms clean and beds comfortable. We also appreciate your compliments on our breakfast variety and the efforts of our staff to maintain food levels. Regarding the design of our toilets, we strive to optimize space while maintaining functionality and comfort. We understand this might have caused some inconvenience and will keep your feedback in mind. Tea and coffee making facilities are indeed a standard in many hotels; however, as part of the ibis concept, these are available in our Premium rooms, which offer additional comfort. As for room access security, please rest assured that our guests' safety is a top priority, and we utilize keycard-operated door locks to ensure a secure environment. We would be delighted to welcome you back on another occasion. Best wishes, Carolina De Bruycker, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.815 ulasan 9/10 Lokasi
  • 1.744 ulasan 5.7/10 Kamar
  • 1.212 ulasan 9.2/10 Pelayanan
  • 26 ulasan 8.3/10 Internet
  • 1.083 ulasan 3.4/10 Kenyamanan
  • 937 ulasan 8.8/10 Sarapan
  • 517 ulasan 7.6/10 Kebersihan
  • 168 ulasan 4.4/10 Fasilitas

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