Novotel Gent Centrum bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 922 ulasan

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Deskripsi

Keistimewaan hotel

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

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Lokasi hotel

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

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Peringkat ALL  4.3/5  922 ulasan

Peringkat TripAdvisor  4.0/5  1.756 ulasan

Nice place

Catatan Tripadvisor 5.0/5

Albmf Keluarga - Ulasan TripAdvisor tersertifikasi

Very well located in the city center.. Nice area , services are great with excellent breakfast, only coffee quality need to be improved .. we recommend

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay at the Novotel Gent Centrum has left a positive impression. We are glad that you found our facilities, including the extensive breakfast offerings, to your satisfaction. Our location in the heart of the city is indeed one of the aspects we are very proud of, and we are pleased it contributed positively to your visit. However, we apologize if the coffee did not live up to your expectations. We continually strive to provide a variety of high-quality dining options and take your feedback seriously as we aim to improve our coffee selection. Nonetheless, we are elated that you enjoyed our attentive services and the vibrant area surrounding our hotel. It is always encouraging to hear that our guests appreciate the efforts of our team and the unique charm of Gent. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Trip through the Netherlands and Belgium

Catatan Tripadvisor 5.0/5

patmar58 Ulasan TripAdvisor tersertifikasi

We always stay at this hotel as is indicated is is very central. The staff are always very attentive and informative of Gent if you need guidance. The rooms are a good size and you can request rooms with just a shower if required. Lovely bar area with reasonably priced drinks. In the better weather it is lovely to sit and have a drink on the terrace by the swimming pool. Probably the only outdoor pool in Gent. We will be back for the Christmas market. Can't wait

Dear Pat, We are truly grateful for your wonderful feedback. It is fantastic that you had such a delightful experience at Novotel Gent Centrum. We are pleased that you appreciated our central location, just 350 meters from St Bavo's Cathedral. It's especially wonderful to hear that our staff's attentiveness and local knowledge enhanced your stay. Moreover, we're glad you found our rooms spacious and enjoyed the option of rooms with walk-in showers. Your positive comments about our Gourmet Bar, including its reasonable prices and the lovely terrace by our outdoor pool, are much appreciated. As you mentioned, our pool is indeed a unique feature in Ghent, and we're delighted you enjoyed it. Your intention to return for the Christmas market warms our hearts. We strive to maintain our high standards of service and comfort throughout the year, including during special events like the Ghent festivities. We eagerly look forward to welcoming you back. Best wishes, Veronique Van Hulle, General Manager

Very good, and a great location.

Catatan Tripadvisor 5.0/5

GregSimpkins Ulasan TripAdvisor tersertifikasi

Wonderful location in the centre of historic Ghent. Very easy to walk to restaurants outside cafes and all the main attractions. The station is a shortish bus ride or tram ride away. Super room with a decent size bed. I'd skip the breakfast though; try Cafe Rosario across the street instead.

Dear Guest, Thank you very much for this kind review of your recent stay. We are delighted to know that your stay at Novotel Gent Centrum was a pleasant one. We are pleased that you found the comfort of your room and the size of the bed to your satisfaction. Our aim is to provide a restful experience with our carefully chosen room amenities and quality bedding, ensuring a good night's sleep for our guests. However, we regret that our breakfast did not live up to your expectations. We offer a comprehensive breakfast selection, featuring a variety of bread and local products, and always aim to provide a value-added dining experience with our options. We appreciate your preference for local cafes and understand that every guest has their unique tastes. Nonetheless, we are thrilled that you loved our central location, nestled in the heart of historic Ghent, conveniently located just a short journey from the station and within easy reach of the city's main attractions. Our location is indeed one of the highlights for our guests, and we're glad it contributed positively to your stay. We hope to have the pleasure of welcoming you back to Novotel Gent Centrum in the future. Best wishes, We look forward to seeing you again soon. Best regards, Veronique Van Hulle, General Manager

Central location heaven

Catatan Tripadvisor 5.0/5

johnmF1861DZ Keluarga - Ulasan TripAdvisor tersertifikasi

I have seen some poor reviews of this hotel, however our experience was totally different to the poor experiences. I found the staff friendly and helpful. The parking was described as difficult for large cars. I had no problem with a Nissan X Trail down there. The location is fantastic and very central. But do remember to register your car on the ulez website. We got easy access for the disabled parking. The reception staff helped us in .we would like to say it was a really nice stay.

Dear Johnmf, Thank you for taking the time to share your review. We are truly delighted to read about your satisfying stay at our hotel. We are pleased that our team's hospitality made a notable difference, ensuring that the parking facilities, including for larger vehicles, were suitable for your needs. The central location of Novotel Gent Centrum, along with the convenience of disabled parking, are aspects we are particularly proud of. It is wonderful to hear that these elements contributed positively to your overall experience. We hope we will have the opportunity to see you again in the future. Best regards, Veronique Van Hulle, General Manager

just okay

Catatan Tripadvisor 3.0/5

canadianmickey13 Ulasan TripAdvisor tersertifikasi

I am loyal to Accor hotels, but was somewhat disappointed with this property. The staff was not very friendly and provided inaccurate information more than once. I had a room on the executive floor and it was okay but. nothing special. The location is the best feature of this hotel. The fitness room is very small without much equipment. The outdoor pool looked nice.

Dear Nadia, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our location to be the highlight of your stay, being conveniently situated right in the heart of Ghent, just 350 meters from St Bavo's Cathedral. Our outdoor terrace, complete with an unheated swimming pool, is indeed a space where many of our guests find relaxation and enjoyment. However, we regret that certain aspects of your stay did not fully meet your expectations. Our fitness area is designed to offer a selection of equipment that caters to our guests' workout needs, and we are sorry to hear that it did not satisfy your fitness preferences. We also acknowledge that the information provided to you was not as precise as it should have been, and we deeply apologize for any inconvenience this may have caused. We take pride in our attentive and friendly staff, and it is disappointing to learn that we fell short in this area during your visit. We are reviewing your comments with our team to ensure we consistently deliver the high standards we are known for. Finally, while the executive rooms are designed to provide a comfortable and elevated experience with additional amenities such as complimentary minibar offerings and enhanced toiletries, we appreciate your candid feedback and will consider it as we continuously work to improve our guest experience. We truly hope you were able to appreciate the beauty and vibrancy of Ghent during your stay. We hope to welcome you and your family back to our hotel in the near future. Kind regards, Veronique Van Hulle, General Manager

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