Novotel Gent Centrum bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 914 ulasan

Jaminan Harga
Terbaik
Novotel Gent Centrum - Image 1
Novotel Gent Centrum - Image 2
Novotel Gent Centrum - Image 3
Novotel Gent Centrum - Image 4
Hoogpoort 52, Postadres : Goudenleeuwplein 5, 9000 GENT, Belgium

Deskripsi

Keistimewaan hotel

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

Telepon
Fax +32 9 224 32 95

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  914 ulasan

Peringkat TripAdvisor  4.0/5  1.765 ulasan

Good option in central Ghent

Catatan Tripadvisor 4.0/5

han z Ulasan TripAdvisor tersertifikasi

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the central location of our hotel, the convenience of our parking facilities, the abundance of food and beverage options within a short walk, and the unique design of our establishment. It is great to know that our rooms, though simple, provided a satisfactory stay. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Great location for Christmas market

Catatan Tripadvisor 4.0/5

RC12345678 Solo travel - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our room spacious and well-appointed, with amenities such as a double bed, sofa, desk, and a small fridge enhancing your stay. Our hotel's location is indeed a highlight, being so close to the festive Christmas market, and we're glad you could take advantage of that. However, we regret to hear about the issues you experienced with the temperature control in your room. We understand the importance of a comfortable environment and apologize for any inconvenience this may have caused. Please know that we offer heaters and extra fans upon request to ensure our guests' comfort at all times. Finally, we are pleased that our hotel's prime location contributed positively to your experience, making it convenient for you to enjoy the local festivities. It is our hope that the charm of our hotel and its surroundings left you with some fond memories of your visit. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Stay elsewhere good location but not much else.

Catatan Tripadvisor 3.0/5

310marguerite Couples - Ulasan TripAdvisor tersertifikasi

Dear Marguerite, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the location of our hotel, conveniently situated in the city centre of Gent, just a short walk from St Bavo’s Cathedral. However, we regret to hear about the issues you encountered during your stay. We apologize for the unusual smell you noticed in the lobby and understand how important a welcoming atmosphere is to our guests. We are also sorry to learn that the bed positioning in your room was not to your satisfaction and that the tea service was not adequately replenished. Concerning the general appearance of the hotel, we acknowledge that while our rooms are in good condition, some aspects of our hotel may reflect an antiquated charm that we are continually working to improve, without losing the historical essence that many guests enjoy. We value your comfort and satisfaction and will take your comments into consideration as we strive to enhance our guest experience. We would also like to highlight the various amenities and services we offer, such as our fitness area with new machines, a relaxing outdoor unheated swimming pool, and a selection of dining options at our Gourmet Bar. We hope you had the opportunity to enjoy these during your stay. We hope to welcome you and your family back to our hotel in the near future. Kind regards, Veronique Van Hulle, General Manager

Great location with parking on site. Looking forward to visit again.

Catatan Tripadvisor 4.0/5

Sherpa47252156166 Ulasan TripAdvisor tersertifikasi

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated our convenient parking facilities, the attentive service from our team, and the comfort and cleanliness of our executive suites with interconnecting doors, ensuring you and your family could stay close together. It is wonderful to hear that the view from your room contributed to a memorable experience, and that our range of amenities such as plush towels and aromatic toiletries added to your satisfaction. However, we acknowledge your observations about the hotel's current condition. Our commitment to providing the best possible environment for our guests is unwavering, and we are excited about the upcoming refurbishment planned for the end of the year. Regarding the cobblestone streets surrounding our hotel, while they are part of Ghent’s historic charm, we understand that they can present challenges for disabled access. Finally, we are pleased that the concluding breakfast of your stay was a highlight, offering a variety of choices to suit all tastes, from yoghurts and fresh fruit to cooked breakfast items and pastries. The location of our hotel, nestled within the heart of Ghent and a stone's throw from stunning historical sites, is something we are very proud of, and we are happy it contributed positively to your visit. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Disappointed in Gent: Novotel's Shabby Reality

Catatan Tripadvisor 2.0/5

Peter2plys Bisnis - Ulasan TripAdvisor tersertifikasi

Dear Peter, Thank you for taking the time to share your feedback. We are pleased that you found our hotel's central location convenient, just a short walk from historical sites such as St Bavo’s Cathedral. However, it is with regret that we learn of your dissatisfaction with the room's decor and comfort. While our hotel rooms are designed to blend the charm of Ghent with modern amenities, we understand that personal preferences in style can vary. Our beds, sized at 1m60 x 2m00, are generally appreciated for their comfort, and we deeply apologize if this was not the case for you. Cleanliness is a priority for us, with daily housekeeping services in place, and we are truly sorry if we did not meet the high standards we strive to maintain. Furthermore, we empathize with any inconvenience you may have experienced due to noise. Our rooms feature double glazing and soundproof doors to ensure a peaceful stay, and earplugs are also available upon request. We value your feedback as it enables us to focus on areas that require improvement. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Veronique Van Hulle, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.345 ulasan 8.7/10 Lokasi
  • 1.226 ulasan 6/10 Kamar
  • 897 ulasan 8.3/10 Pelayanan
  • 11 ulasan 8.7/10 Internet
  • 600 ulasan 4.9/10 Kenyamanan
  • 585 ulasan 6.6/10 Sarapan
  • 412 ulasan 5.9/10 Kebersihan
  • 288 ulasan 4/10 Suasana

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