Novotel Lille Centre Grand-Place 4 estrelas
Nota clientes Avis (Classificação ALL) 4.4/5 1.173 comentários
Novotel Lille Centre Grand-Place
116 rue de l'Hopital Militaire
Estação de trem
1 km / 0.62 mi 15 min walk
Aeroporto int. 1 - código IATA
11 km / 6.84 mi 15 min drive
Aerop. int. 1 - nome completo
11 km / 6.84 mi 15 min drive
Check-in desde as - Check-out até às
Jante como e quando quiser. Cozinha simples, saborosa, saudável e equilibrada quando quiser, para satisfazer todos os seus desejos. Pare para descontrair no restaurante, no bar ou na esplanada ou até no seu quarto.
Design espaçoso, contemporâneo e totalmente modular. O quarto do Novotel é um verdadeiro espaço para viver, atendendo a todas as suas necessidades. Ecrã gigante com Bein, RMC Sports, canais chineses, japoneses, alemães e muito mais Desfrute de uma ligação WIFI de fibra ótica em todos os quartos para navegar mais rapidamente na Web. Ao escolher um quarto Executive, beneficie de um conforto superior: roupão, chinelos, café Nespresso e minibar grátis.
Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Good stay but will not remain in memories
Nota Tripadvisor 4.0/5
477Inspire598854 Famílias - Avaliação com certificação TripAdvisor
Very good location but standard Novotel with no surprise (neither good or bad). Good: location breakfast Bad: pillows are so uncomfortable. Sink partially plugged. Good for the value but not unforgettable.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ
Nota clientes Avis 5.0/5
Anónimo Negócios - Comentários confirmados de ALL
Upgrade de quarto graças ao status Platinum All. Um quarto excelente com um bom equilíbrio decorativo que dava um ar de P. e conforto ao quarto. Bem servido em amenities. Minibar ok
Exmo Senhor P., Agradecemos os seus comentários no seguimento da sua estada no Novotel Lille Centre Grand-Place. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Marie Ange SAGNIEZ Responsable Réception
Booked for March
Nota Tripadvisor 1.0/5
RedRob49 Solo travel - Avaliação com certificação TripAdvisor
Stay cancelled by hotel due to Covid19, kept my money and refused refund and won't tell me if/when will reopen. Communication from hotel and HQ customer services poor. Claimed there is no address in UK to send legal papers.
Newly renovated and spotlessly clean
Nota Tripadvisor 3.0/5
K1369QHrichardp Friends getaway - Avaliação com certificação TripAdvisor
Great location in centre of Lille. Room newly renovated and spotlessly clean. Was very quiet with no noise from street or corridor. Second bed in room was a sofa bed but still very comfortable. Bar was really good for a late night drink before bed. Large public car park a couple of minutes away (parking - Nouveau Siècle). The only downside was breakfast. In hindsight we should have taken them up on the offer of room service breakfast. The buffet was run down well before end of service - e.g on Saturday bacon was gone by 9.50 and not restocked despite breakfast ending 10.30 and staff periodically looking at the empty dishes. Sunday we went earlier but was still a bit hit and miss. The various warnings placed around the hotel (including on the beds) advising you to go to breakfast super early were not conducive to a relaxed weekend away. Not critical - but takes the shine off an otherwise good hotel. In a 4* hotel I hope to have breakfast when I choose not when the hotel wants me to! Would happily stay in the hotel again but probably skip the breakfast.
Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange Sagniez
Helpful and attentive staff
Nota Tripadvisor 5.0/5
twofrancophiles Couples - Avaliação com certificação TripAdvisor
Located approximately 10 minutes walk from the Grand Place and from the Vieux Lille district, the hotel offers comfortable accommodation. Meals in the hotel, are copious and good value for money: we had an excellent evening meal on Christmas Day! The staff at Reception and in the Restaurant are extremely welcoming, friendly, helpful and efficient. This was our third stay and we hope to return.
We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Ange SAGNIEZ
Em parceria com TripAdvisor