Mercure Lille Centre Vieux Lille hotel 4 estrelas

Nota clientes Avis 4.2/5 3.841 comentários

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Hotel Mercure Lille Centre Vieux Lille
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Extras do hotel

  • Com certificação ALLSAFE pelo Bureau Veritas

  • Refeições variadas todos os dias através do Serviço de Quartos (até às 23:00)

  • Quartos Familiares

  • Equipa simpática e dedicada

  • 400 m² de área de reuniões com luz natural

Localização do hotel

Mercure Lille Centre Vieux Lille hotel

27 Rue des Tours
59000 lille
frança

Tel: +33359574700

Fax: (+33)3/59574799

Check-in desde as 14h00

Check-out até às 12h00

  • Gare de Lille Flandres :  Gare de Lille Flandres

  • De avião

    LILLE LESQUIN A 15 km / 9,32 milhas

  • De comboio

    GARE LILLE EUROPE A 1,2 km / 0,75 milhas

  • De comboio

    GARE LILLE FLANDRES A 0,9 km / 0,56 milhas

GPS:50.641717, 3.066532

Serviços do hotel

3 cafés da manhã

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião
Serviços de catering
  • Sem Restaurante
  • Sem Bar
  • Pequeno-almoço
    • Express Custo adicional
    • Serviço de quartos Custo adicional
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições quentes
Reuniões/Eventos
  • 4 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 74 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 74 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
    • Árabe
    • Francês
    • Inglês
  • Salão
    • Sala de espera ou lounge
  • Lavandaria/estacionamento assistido
    • Engomadoria Custo adicional
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI de alta velocidade
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Arrumação para bagagem
    • Arrumação para bagagem
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • Garage privé du Mercure Custo adicional
    • No local
    • 80 lugares de estacionamento
    • Privado
    • Unidades de carregamento de veículos elétricos - 3,7 kVA
    • Estacionamento aberto todos os dias, 24 h/dia
Família
  • Serviços para crianças
    • Canais de desenhos animados TV
    • Jogos de tabuleiro disponíveis

As nossas opções de alojamento

Independentemente de viajar sozinho, a dois ou com a família, desfrute das diferentes categorias de quartos completamente remodelados. Se desejar mais comodidades e conforto, opte pelos nossos quartos Privilege.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 4

  • Tamanho máximo: 125

  • Capacidade máxima: 100 pessoas

  • Capacidade máxima para banquetes: 60 pessoas

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Avaliações dos nossos clientes sobre o
Mercure Lille Centre Vieux Lille hotel

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

3.841 comentários

Classificação do TripAdvisor 4.0/5

608 comentários

excellent service

Nota Tripadvisor 5.0/5

marcvZ8766LN 25/08/2021 Avaliação com certificação TripAdvisor

the service was excellent, it was super clean and the breakfast was absolutely superb. The location of the hotel is very convenient, close to everything. yet very quiet day and night. A place to visit again

Perfect stay in the center of a pretty old town

Nota Tripadvisor 5.0/5

Ignace C Business - 07/11/2019 Avaliação com certificação TripAdvisor

All went perfectly, except that it toke us a lot of time to find the bell to open the parking door when leaving the parking. Other guests have the same problem. The bell is on the left wall at the bottom of the exit ramp, unreachable from your car at the top of the exit ramp. The room has four big windows, a perfect not too soft, not too hard bed, a little bar with a few free soft drinks, ... As always in Mercure hotels: they have a way to hide the button / outlet / ... for the coffee machine :-) We didn't find how to start the coffee machine. Hint: ask a reduction for the coffee machine you cannot use!

Serviço excelente!

Nota clientes Avis 4.5/5

Denise V. Casais - 23/03/2019 Comentários confirmados de ALL

Fomos muito bem recebidos e o quarto era excelente. O hotel fica bem localizado, perto de tudo.

Exmo Senhora SAYAO V., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Lille Centre Vieux-Lille. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Mona, recepção

review

Nota Tripadvisor 4.0/5

Cony D Family - 07/01/2019 Avaliação com certificação TripAdvisor

excellent hôtel, but for the dining room which is rather small, not adapted to the capacity of the hotel, making the access to the breakfast buffet chaotic at the rush of breakfast time, but otherwise, very good breakfast.

Comfortable hotel in excellent location.

Nota Tripadvisor 5.0/5

sue827 Family - 23/12/2018 Avaliação com certificação TripAdvisor

Close to railway station and the old town. Large number of good restaurants within a few minutes walk. Hotel was quiet and relaxing and staff were helpful. Had a room overlooking an internal courtyard which was spacious and quiet. I would have preferred a slightly softer mattress but this is a very personal preference. Choice of soft and firm pillows was appreciated.

Excellent LOcation

Nota Tripadvisor 4.0/5

Mannheim-DE Couples - 16/09/2018 Avaliação com certificação TripAdvisor

Excellent location of this Mercure Hotel. Immediately next to Avenue Gand, which has many restaurants and bars, very close to the central square of this beautiful city. The hotel is very nice, duplex rooms are huge with a 2-story high ceiling. The use of space on the second floor, especially in the bathroom area, is a bit odd but it does not take away from a great quality room. Very recommended.

Quality hotel in Lille!

Nota Tripadvisor 5.0/5

anthonygreen2018 Couples - 25/04/2018 Avaliação com certificação TripAdvisor

Excellent Hotel - Location, customer service, rooms, breakfast, parking........would recommend it to anyone wanting to stay in Lille & see the old part of town. Close to the restaurants and Shops. Great value for Money!

Muito bom

Nota clientes Avis 4.0/5

Catia R. Negócios - 20/02/2018 Comentários confirmados de ALL

O Hotel está muito bem localizado na zona velha da Cidade. Tem todas as comodidades, o pessoal é muito atencioso e simpático. O Hotel tem um look moderno e adequado, limpo e ajustado às necessidades e mobilidade. A melhorar destaco o pequeno almoço. É bastante aceitavel, mas senti falta de uma boa variedade de fruta e maior variedade de queijo, ovos estrelados.

Magnifique

Nota Tripadvisor 5.0/5

CintiadMartin Solo travel - 11/11/2017 Avaliação com certificação TripAdvisor

It was my first time in France,however I've stayed in many Mercure Hotels and this was by far the best. Staff was friendly,room is tidy and the hotel has a great location in a short walking distance from the train station. Definitely will go again and recommend to others.

Good location for overnight stay

Nota Tripadvisor 3.0/5

Marie-france N Business - 29/10/2017 Avaliação com certificação TripAdvisor

My request to change from a family room to a double was ignored - the bin in the bathroom had not been emptied (yuk!!!) - there was no basin near the toilet or on the same level (not hygienic!) - stairs to top level too steep for elderly customers or young children, this was not pointed out + there was no light on the stairs if you want to use the WC downstairs in the - apart from that, it was very nice, just not really suitable for us!

Excelente atendimento e localização

Nota clientes Avis 4.5/5

Dayse F. Viajante individual - 25/10/2017 Comentários confirmados de ALL

Muito boa, funcionários muito educados e prestativos. Localização excelente.

poor show Accor

Nota Tripadvisor 2.0/5

davidbU4745TT Business - 16/05/2017 Avaliação com certificação TripAdvisor

We arrived after a long drive, booked a privilege room with an aircon unit in the room. Was not until we came back later in the evening and on going to bed discovered the Air conditioning did not work so rather than complain at 11pm we decided to open the window... worst decision it was surprisingly noisy from the street. Neeedless to say we had a dreadful night's sleep. The breakfast selection was also very poor and almost non-existant and no staff to complain to. We did complain on check-out there was a shrug of the shoulders saying something like "we cannot do anything about the air conditioning it is another company that does that, if you want to complain fill out the survey" So Accor a little bit you have what you deserve on this! Location of the hotel is fantastic and the other hotels in the group are normally of a much higher standard so not sure really what has gone wrong here.

Great location

Nota Tripadvisor 5.0/5

henrycM5605XX Couples - 04/05/2017 Avaliação com certificação TripAdvisor

This hotel is in an ideal location being close close to the historic quarter of town and within walking distance of the main railway station and restaurants and bars. Comfortable, clean and convenient.

good but too noisy in some rooms

Nota Tripadvisor 3.0/5

Martincm23 Couples - 03/01/2017 Avaliação com certificação TripAdvisor

this hotel is of a good quality with nice and modern rooms. The only issue has been the noise coming from the street with very bad noise insulation. I would recomand to request a room not on the street to avoid the noise.

:-)

Nota Tripadvisor 4.0/5

Lucie F Family - 12/09/2016 Avaliação com certificação TripAdvisor

Thank you very much! We had a great time in Lille. Staff are great as well as the location. Hotel is near a street where you can eat traditional Lillois food! Room was great, breakfast as well. We just had a great time. Thanks to everybody, we are coming back again.

Excellent City Hotel

Nota Tripadvisor 5.0/5

Paul M Business - 07/03/2016 Avaliação com certificação TripAdvisor

Well positioned in the old town; easy to find with gps and convenient private underground parking (12 euro/day). The room was large with a separate "lounge" area - we were there for three nights and the space makes it feel more like an apartment than a hotel room. TVs in bedroom and lounge area. Separate wc and shower room .... never sure that this is good, however, shower v good for an hotel with good lighting and mirrors. Room was very quiet and comfortable. We never use hotel catering facilities .... usually overpriced and poor quality, anyway the area is full of restaurants and cafes. Would certainly stay again.

Xmas break

Nota Tripadvisor 3.0/5

Anónimo Couples - 17/12/2015 Avaliação com certificação TripAdvisor

I was a bit disappointed in this hotel. Although I chose a privilege room it was nothing special. We had stayed in a Premier Inn the night before and to be honest the room there was better. There were no comfy chairs to sit on and being an upgraded room I thought there would have been, it was quite a dark room and up some stairs which were difficult for my husband to manage. No bath although the shower was good. I asked for a bar of soap as the maid had not left any and was told they didn't have any!! Paper cups which I hate and only 3 coffees for the machine. Not very impressed with room but the breakfast was good, and parking reasonable and handy being underneath the hotel. Further out from the centre and Euro Lille than we usually stay and cobbled streets uneven for easy walking. Next year will stay nearer the centre.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Lille Centre Vieux Lille. I am sorry that your experience in one of our duplex rooms did not meet your expectations; please allow me to express my sincerest apologies. Although the furnitures of our rooms conform to Mercure Brand standards, please feel free, for the next stay to ask us for any extra chair or any extra equipment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kawtar BANSAR

A little gem in Lille

Nota Tripadvisor 5.0/5

brian_peers1 Couples - 11/11/2015 Avaliação com certificação TripAdvisor

This hotel is in a quiet part of the old town , and we had a nice quiet room , which I asked for ( 115) . Very warm welcome at reception and at breakfast which was adequate without being over the top . The room had all we needed for a one night stay including wifi in the room .There are several excellent restaurants just round the corner , but if you are there at weekend as we were then I suggest booking or going early , they were all very popular . Overnight parking underground was only 12euros . This was the 5th Accor group hotel we stayed in on this trip , the others being 4 and 5 star , this was the cheapest and by far the best value for money .

Great hotel for a city trip to Lille (recently refurbished

Nota Tripadvisor 4.0/5

BasR1 Couples - 03/11/2015 Avaliação com certificação TripAdvisor

Hotel staff was really friendly (able to speak English). Located on a nice street in Vieux Lille, close to lovely restaurants and shops. Big plus is the own car parking of the hotel (12 euro a day). Rooms are bright, but a bit small and noisy (we were located in the ancient part) Lovely bathroom (rainshower) and separate toilet. Minibar for own use and coffee and tea making possible. Breakfast was really good, and was continiously supplied. What us surpised a lot is that an refurbished hotel still offers smoking rooms, the smell of the smoking in other rooms really disturbed us. We got a spray flacon to use (within 10 minutes) but of course it is not a real solution. The complete stay satisfied us but we are not sure to stay again because of the smoke policy

Really nice staff, clean room and great breakfast selection

Nota Tripadvisor 4.0/5

AliceB898 Family - 23/08/2015 Avaliação com certificação TripAdvisor

Myself and my parents stayed here for two nights. It is about a 10-15 minute walk from Lille Flandres (probably less if you don't have a wheelie suitcase to drag across the cobbled pavements!). We were met by a very nice receptionist who was friendly, helpful and spoke in English. The room (122) was clean, tidy and had a double bed and a double sofa bed. There was a toilet downstairs and the shower and sink were upstairs on a mezzanine floor. This was perhaps a slight downside as my mother isn't great with steps and had to come downstairs in the night to use the toilet. The room had a kettle, a fridge and some tea and coffee. There was a complimentary bottle of sparkling water in the fridge - this wasn't replaced on the second day. The room was lovely and quiet. We turned the aircon off at night as it was a bit noisy which made the room a bit hot, but nothing to complain about. The shower was hot and powerful and there were plenty of towels. Breakfast - there was a wide selection of goodies - cooked sausage, bacon and scrambled eggs and a boiler where you could cook your own boiled eggs, a toaster with a variety of breads and pastries and tarts, some fresh fruit, yoghurts, cheeses and cold meats, jams and spreads and some cereal. All in all, I would rate this highly. It would have been nice to know about the split level room though as it was a bit inconvenient.

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