Hotel Mercure Paris 15 Porte de Versailles 4 estrelas

Amamos o hotel no modo geral, o quarto não é tão grande o que dificulta um pouco com as malas no nosso caso tinhamos bagagem para 15 dias, porém isso foi de menos e nos ajeitamos!

a limpeza não foi bem feita. Tinha uma bituca de cigarro debaixo da minha cama.

Gostei muito do hotel, do staff, sempre agradavel, gentil e pronto para ajudar, cafe´da manha bom, sobretudo o café ; alem disso o quarto, apesar de um pouco pequeno, é limpo, e comporta muito bem uma pessoa como era meu caso. Pena que o elevador quebrou um dia e tive que subir 6 andares a pé, mas no dia seguinte ja estava funcionando. Só diria que as arrumadeiras começam a fazer barulho no corredor logo de manha, o que poderia ser evitado, visto que, para quem dorme ainda, é muito inconveniente.

Great Hotel in Convenient Location. From the moment we entered the foyer we were welcomed by staff who shared knowledge freely. Nothing seemed to be too much trouble. On reviewing our weeeks itinerary in Paris were given good advice especially on public transport. We would recommend this Mercure and when in Paris will definitely stay again.

Um hotel bem localizado, mas cujos quartos não são dignos de um 4* Pequeno-almoço muito pobre, bem longe de outros hoteis Mercure

Hotel confortavel, bem localizado, bom café da manhã. A limpeza deixa a desejar e o sinal do wi fi também.

There were no toiletries in the room. After complaining first night I was told we will get the soup and condishioner next day and should use the body wash dispenser in the bathtub for now. The next day after not getting any toiletries I complained again but was told it is the Mercury standard not to provide even a hand soap in the rooms. How can a four star hotel do that? Also, the Internet quality is really pour.

The pitiful state of my “clean room” was annoying, but the way it has been handled by hotel staff is shameful. Despite numerous complaints and requests for a manager, I have not being taken seriously and was told that no manager was available.

TUDO 5*. Simpatia, higiene, quartos e hotel aconhedores. Pessoal da recepção MUITO simpático e sempre disponíveis para qualquer esclarecimento .Excelente localização, perto de duas linhas de metro, perto de supermercados. Tudo maravilhoso. Muito OBRIGADA.

A rude and unfriendly night porter "welcomed" us, no status advantages where given as "the bar is closed!" (the fridge was 5 metres away and he has to take out one beer only...). The room was small and the towels where old, the breakfast was nothing to write home about.

I was mislead by the name Porte de Versailles and thought it was opposite the fair grounds. Room is small with shower, no tube - wardrobe is even smaller - no way to hang cloths needed for 5 days - Good facilities with Tea & Coffee making in the room. Good TV screen. Basis wifi works - More advanced connection is available upon payment

Café da manhã fraco para a rede. Limpeza dos apartamentos péssima.

Hotel Mercure Paris 15 Porte de Versailles is situated a short distance outside the city center, with many stores and resturants nearby. The hotel also have good rooms and they are clean. However, the staff of the Hotel has very limited knowledge of english which made it sometimes hard to communicate and a lot of misunderstandings. Many of the staffs also had limited knowledge of the area and things happening in Paris. They are also not very service minded and I rarely saw some of them smiling (except for the bartender). Also be aware that the breakfast is very standard and not in line with what you would expect from a 4 star hotel. I would probably go for another Mercure hotel next time I visit Paris.

The location is not ideal as this is not a city center, rooms are more or less comfortable, friendly staff at the reception, but I cannot say same about staff in the breakfast room... To reach central part of Paris you need a taxi (20-30 euro one way), so if you are tourist, it is better to stay in the hotel located in the center.

The hotel is fairly convenient to the Metro and Tram lines and of course to the Expo and City. The staff were extremely freindly, especially the bar tender and they made you feel at home. WiFi OK but no restaurant. Mattress could have been more comfortable