Novotel Zurich Airport Messe oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 6.251 görüş

ALLSAFE onaylı otel

Bilgi mesajı

Novotel Zurich Airport Messe
Bir haritada görmek
+ 27 Hizmetler

Otel ekstraları

  • An AllSafe certified hotel

  • Spacious Executive Rooms with WIFI, Nespresso machine and free mini-bar.

  • Option to extend your stay until 5pm on Sundays and public holidays

  • Two children can stay in their parents' room free of charge

  • Room service with hot and cold dishes available around the clock

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 glattpark
swıtzerland

Faks: (+41)44/8299999

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON:  MODE-CENTER TMC

  • TRAM:  10 Lindberghplatz

  • ZURICH:  10 Lindbergh-Platz

  • Uçakla

    BASEL 45km / 27,96 mil mesafede

  • Uçakla

    GENEVA 250km / 155,36 mil mesafede

  • Uçakla

    MULHOUSE 45km / 27,96 mil mesafede

  • Uçakla

    ZURICH 4km / 2,49 mil mesafede - Servis aracı ücretsiz

  • Arabayla

    OPFIKON-GLATTBRUGG 1,5km / 0,93 mil mesafede

  • Arabayla

    SEEBACH-GLATTBRUGG 2km / 1,24 mil mesafede

  • Arabayla

    ZURICH-OERLIKON-MESSE 2km / 1,24 mil mesafede

  • Trenle

    GLATTBRUGG 0,5km / 0,31 mil mesafede

  • Trenle

    OPFIKON 0,5km / 0,31 mil mesafede

GPS:47.425942, 8.559362

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

GOURMETBAR

Enjoy a break and let our friendly GourmetBar team spoil you. You can look forward to a balanced selection of regional and international dishes, which are regularly adapted to the current season.

Konaklama olanaklarımız

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 11

  • Maksimum büyüklük: 320

  • Maksimum kapasite: 320 kişi

  • Maksimum ziyafet kapasitesi: 184 kişi

Daha fazlasını öğrenin

Novotel Zurich Airport Messe
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.0/5

6.251 görüş

TripAdvisor Derecesi 3.5/5

1.412 görüş

Merkezi konumda

Avis müşterileri puanı 4.0/5

Ayşe G. E. İş - 19/11/2021 ALL için doğrulanmış yorumlar

Sevecen ve yardımsever personal

Sehr geehrte Frau G. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Zurich Airport Messe. Ihre Bewertung ist für uns sehr wichtig, denn nur so können wir unser Angebot verbessern. Die Lobenden Worte zu unserem Personal erfreut uns sehr. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Alessia Adriana Plant

İyi konum

Avis müşterileri puanı 5.0/5

Ruhnaz Tek başına seyahat edenler - 28/10/2021 ALL için doğrulanmış yorumlar

Hersey iyiydi

Dear A., Thank you for taking the time to write a review after your stay at the Novotel Zurich Messe Airport. It is a pleasure for us to hear that you enjoyed your stay with us. we look forward to welcoming you next time with us. Best Regards Alessia Adriana Plant

Convient for a short stay

Tripadvisor puanı 4.0/5

ShadowUZ 28/07/2021 TripAdvisor onaylı yorum

It was good for our one night stay with a very good service from the Reception (particularly, during check in) and the bar. The fridge was not very cold in our room. Zoo was 15 minutes drive from the hotel. The room was a bit outdated, but was OK for our one night stay. The hotel has underground parking (chf28/night) and above ground (not covered) parking (chf20/night).

Excellent location. Good value for money.

Tripadvisor puanı 4.0/5

Cruiser00785549548 26/07/2021 TripAdvisor onaylı yorum

Rooms are good for a family of 4. Great location, tram station just one minute away from hotel. Very clean and comfortable. Personnel is very helpful and friendly. Coop supermarket in walking distance.

Good choice for a business trip to Zurich

Tripadvisor puanı 4.0/5

PGB72 Business - 26/07/2021 TripAdvisor onaylı yorum

First trip after covid, a good experience. Although the usual services may not be working full yet, the staff and the location were very good, and the city of Zurich also is exciting after such a difficult period we have all endured.

This time poor experience

Tripadvisor puanı 2.0/5

larsbO6378AW Business - 22/07/2020 TripAdvisor onaylı yorum

Regular guest in your hotel. Understand that corona requires different handling. But check-in was difficult, person barely spoke English / German. No (instant) coffee available. Shower cold in the morning on first day, has been fixed second days. Room was not made up again next day, no shower gel. Parking machine did not accept Amex so I had to go up again. Service desk agent at first day did not allow to book on room, he asked me to pay on the machine. Worked only next day. So overall this was really poor experience, not comparable to previous times.

Dear Guest, thank you very much for you loyalty and taking your time to share your experience with our hotel and the impressions about your last stay. Please be assured that I'll review your comments in all details with the team and that your input will serve us to continue to improve our performance for all our guest. Best regards, Markus Koller

Coming back from COVID

Tripadvisor puanı 4.0/5

ggenovesi Business - 28/06/2020 TripAdvisor onaylı yorum

As usual nice people at the reception, at the restaurant, and with the breakfast service In the room. Only thing I believe is that the room service for breakfast cannot work well on the long term. If there is more than person is not working and is not nice at the end the breakfast like this. If I can suggest, I would go back to buffet but having someone on your side being the only one authorized to touch the food and prepare for guests on their demand. I saw that for example in Italy

Dear Guest, thank you very much for your loyalty even in these exceptional days. I fully agree that our a la carte room service breakfast offer has some limitations, especially when we will start to welcome more and more guests again. Therefore we are already working on some solutions for that which will bring back the full buffet breakfast experience while respecting all hygiene and sanitary precautions. Best regards, Markus Koller

Genel itibariyle memnun kaldım

Avis müşterileri puanı 4.0/5

Erkan İş - 21/01/2020 ALL için doğrulanmış yorumlar

İki gecelik iş seyahati idi

Dear Mr. S., Thank you for the great review of our hotel! We really appreciate your feedback and receiving such a nice and positive compliment is a great reward for the whole team. We have reached one of our highest goals, when you had a home-feeling and I am glad to hear that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Your service Muhammad Kashif Gulzar

Christmas shopping in Zurich

Tripadvisor puanı 4.0/5

ernstkaufmann Friends getaway - 15/12/2019 TripAdvisor onaylı yorum

If you dont need to stay in down town of Zurich - this hotel is a good alternative choice. The tram line 10 brings you directly in to the heart of Zurich and line 12 to the Glatt Shopping Center - everything under one roof.... To me there is only one small point to mention....it looks like it is a crew hotel and the breakfast room is full of them - the arriving ones and the departing ones...most of them in their pyamas and flip flops straight from the bed - which looks a bit od to the other guests...but the hotel crew seems to know them all and accept them ...

Dear Guest, thank you very much for staying with us and providing your valued feedback. It is kind of true that we always appreciate it when our guest feel like home away from home while staying with us, but I have noted your comment and we will be more attentive in the future that certain standards are respected. Best regards, Markus Koller

Great stay

Tripadvisor puanı 5.0/5

Kien-Tiong A Family - 13/12/2019 TripAdvisor onaylı yorum

The hotel is located 10mins away from the airport by the airport express bus TXL. There's table football at the play area at lobby which our kids can't get enough fun of. Rooms are clean and in tip top condition and staff are polite. Good memories before we leave Berlin.

Dear Guest, thank you so much for staying with us at Novotel Zurich Airport Messe and taking your time to review your experiences you've had while staying at our hotel. I'm very happy that you have fully enjoyed your stay and look forward to welcome you back again very soon. Best regards, Markus Koller

Excellent 3 night stay

Tripadvisor puanı 4.0/5

teresaej26 Couples - 08/12/2019 TripAdvisor onaylı yorum

Warm welcome from friendly, helpful professional staff. Lovely varied buffet breakfast Clean bedroom and bathroom. The sauna was a nice feature, there was also a gym. Hotel suited us as on tram route from the airport, stop just outside hotel, and then took us to the railway station in the city. The Zurich card made it easy to explore.

Dear Guest, thank you so much for choosing our hotel and taking your time to review all the experiences you've had while staying at Novotel Zurich Airport Messe. I hope to have the opportunity to welcome you back again very soon. Best regards, Markus Koller

Novotel Zurich Airport Messe

Tripadvisor puanı 4.0/5

SergioSequeira Couples - 20/10/2019 TripAdvisor onaylı yorum

Located about 2km from the Zurich Airport, this hotel is a good option for those who want to visit Zurich as public transportation into the city and towards the airport is right in front of the premises. Breakast is very good and the wi-fi, always important, works well. There is free transportation from the airport to the hotel and a CHF 4 per person charge from the hotel to the airport. Nothing special about the room which is confortable but a bit small. Overall, as already mentioned, it's a good option for staying near Zurich and the airport.

Dear Guest, thank you very much for choosing Novotel Zurich Airport Messe and sharing your experiences with our hotel here on tripadvisor. I hope to have the opportunity to welcome you back to our hotel very soon again. Best regards, Markus Koller

Dysfunctional

Tripadvisor puanı 1.0/5

IanMP Couples - 21/09/2019 TripAdvisor onaylı yorum

This was the most disappointing Novotel I have ever stayed in anywhere in the world. Dirty carpets, two paper cups and one English teabag per double room. No tv remote in room. Broken kettle then replaced by one that base was a different brand to kettle so therefore didn’t work. Then a kettle simply taken from a nearby room by housekeeping staff, merely moving the problem to the next guest, was told slightly broken and to just hold down the button for the entire time it took to boil. Asked for 91€ and told credit card declined on something that was prepaid months ago even though receipt provided and bank statement shown. Two female front desk staff incredibly helpful but other male staff distinctly unhelpful. Housekeeping staff and all management staff need to be retrained by Novotel Basel as they are the benchmark for Novotel’s everywhere.

Dear Guest, thank you very much for taking your time to report your experience with our hotel. I am very sorry that we have not met the expectations which you have set in us on several fronts. Please rest assured that these points will be addressed with all my team and together we will take every step necessary for improvement. Best regards, Markus Koller

Not up to Novotel Australia Standards

Tripadvisor puanı 3.0/5

Michael L Couples - 14/09/2019 TripAdvisor onaylı yorum

Understaffed. Room needed bath plug and TV control. Hall carpets, filthy. Room OK. Breakfast Good. Peculiarly set so that taxis must stop at an upper level, reached by stairs or an extremely steep ramp. Seems to cater for airline crew and groups of business oriented people. I bet they paid a lot less than I did.

Dear Guest, thank you very much for choosing our hotel and taking your time to share your experience. I am very sorry that we have not managed to keep up with your expectations in all fields - especially not having provided some basics in the room. I will discuss these points together with my team as I'm convinced that we can and will do this better in the future - also thanks to your feedback. Best regards, Markus Koller

large hotel close to the airport

Tripadvisor puanı 4.0/5

daniel_heller Business - 04/09/2019 TripAdvisor onaylı yorum

oriented on people travelling but not customers. Hotel modern and comfortable. nice restaurant (dinning room outside). Good service. I have had to pay the shuttle for the return to the airport (10mn travelling).

Dear Guest, thank you very much for staying with us at Novotel Zurich Airport Messe and your very kind feedback. I hope to welcome you back to our hotel again in the future. Best regards, Markus Koller

Nice rooms, average hotel

Tripadvisor puanı 3.0/5

kerenrubi Family - 04/09/2019 TripAdvisor onaylı yorum

The hotel is a bit old, nice neighborhood, need refreshment And a goooood cleaning. The rooms were ok , the breakfast Was a bit disappointed compared to other Novotel’s breakfast we had before. It is the less good Novotel experience we had.

Dear Guest, thank you very much for sharing your impressions about our hotel. I have noted your comments with great interest as I'm sure that they will guide us into the right directions for future improvements. Best regards, Markus Koller

Ortalama

Avis müşterileri puanı 4.0/5

Zafer Aileler - 19/08/2019 ALL için doğrulanmış yorumlar

Karşılama, kahvaltı güzel. Oda küçük. Park ücreti yüksek, gecelik 20€.

Dear Mr. O., Thank you very much for your feedback and the perfect score. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. That you felt at home and welcomed is truly the best compliment you could give us and we will be happy to pass on your comments to all our staff. We hope to see you again soon. At your heartiest Viviane Schmid Front Office Agent

Gone downhill

Tripadvisor puanı 2.0/5

iangrinyer Family - 16/08/2019 TripAdvisor onaylı yorum

Check in staff poor. On check in asked to wait 20 minutes in lobby as room not ready and told we would be informed and given key cards when ready. Staff mrmber forgot and was playing on computer in back office and joking with colleague. After 40 minutes went back to desk and explained, and grumpy staff ,mrmber asked if I had completed all tye formaliqties to which I responed that I did not know but had signed a form and givren my trlephone number. How do I know what there procefures are? I would have expected him to check withvtye person who originally checked us in. He thrn virtually tyrew tye key card to mw without telling me the room number or any of the information (e.g.wi-fi code info etc.) . He reluctantly gave me a second key card when I asked. On check out, got a surly female staff member who could not be bothered asking if we had a good stay or that everything had been ok. Seems to me this hoyrl has gone downhill alot since we last stayed. Rooms / corridoors are in poor condition, and our sink leaked on tye floor in tye room when we used it. Think tyey are now only interested in tye coach parties.

Dear Guest, thank you very much for sharing this experience with me. I'm taking your comments extremely serious as this behaviour certainly does not represent the kind of attitude I'm expecting for my team. Please rest assured that I will review this and make sure that every step needed will be taken in order to become better as soon as possible. Best regards, Markus Koller

Not clean anymore

Tripadvisor puanı 2.0/5

MJKfws Family - 16/08/2019 TripAdvisor onaylı yorum

I have been staying at this hotel annually for over 20 years. It just is not the same hotel. And the main problem is that there are cleanliness issues that I never experienced in the past. I stayed at this Novotel 2 separate stays this summer. The first time our carpet was pretty dirty and there was what looked like dried blood on the carpet. This last time the bathroom had a strong urine odor. I’m retrospect I should have asked for a different room but instead got some antibacterial wipes at the local grocery store and wiped off the fixtures and floor. It didn’t help so the odor must be embedded in something. Also there was a blood spot on the pillow case - I just used the second pillow but the linens should be clean in any hotel especially a 4 star. Also the shower was weird and the tub was missing a stopper. And the hall carpets were very dirty. This hotel needs a redo and a deep cleaning in the meantime. It is conveniently to airport and a good tram system.

Dear Guest, thank you very much for your loyalty and sharing this past experiences you've had while staying with us. I'm very sorry that we have let you down and would very much appreciate if you would address to the reception and ask for me upon your next arrival. Unfortunately the rules of tripadvisor do not allow me to share my contact details in the comments, but my team will be happy to connect you with me so I can discuss this situation personally with you. Best regards, Markus Koller

Memnun kalmadım.

Avis müşterileri puanı 3.0/5

D. Çiftler - 13/08/2019 ALL için doğrulanmış yorumlar

Otele akşam giriş yapmak için geldiğimde rezepsiyonda iki kişi vardı. Birisi bizimle hiç ilgilenmedi. Diğer arkadaş gümüş üye olduğumuzu bildirmemize rağmen, o bölüme başka müşteriyi alarak onların sabah aldıkları şemsiyenin iadesiyle ilgili 10 dakikaya yakın işlem yaptı. Daha sonra bizimle ilgilendiğinde kendimizin gümüş üye olduğunu ve o kontuarda sıraya girdiğimizi buna rağmen yandan başka müşteriyi oraya kaydırıp bizi beklettiğini söyledim. Kendisi özür diledi. Daha sonra oda kartımızı verdi ,odamıza çıktık. 545 no lu odaya giderken koridordaki halıların kirli olduğunu ve koktuğunu tespit ettik. Ofaya girdiğimizde extra kanepeli olarak reserve ettiğimiz odada kanepenin üçüncü bir kişi için yapılmış olduğunu gördük. Ancak reservasyonu yaparken bu oda geniş ve kanepeli olduğu için geceliği 20 Chf fazla ödemiştim. Bunu hemen aşağıya inip aynı görevli arkadaşa bildirdim. Gene özür diledi. Ayrıca bize vermesi gerekli olan hoşgeldin içecek kuponlarını vermediğini hatırlattım. Gene özür dileyerek kuponlarımızı verdi. Odayı on dakika içinde düzelteceğini bu arada bizim barda hoşgeldin içeceklerimizi içebileceğimizi söyledi. Biz bir saat sonra odaya çıktık. Ancak oda hala yapılmamıştı. Bunun üzerine tekrar resepsiyonu aradım. Çıkan kişiler o arkadaşın artık orada olmadığını söylediler.Ben gece tekrar aşağıya inip görevliye her şeyi tekrar izah ettim. Bunun üzerine stajyer olduğunu düşündüğüm bir bayan arkadaş benimle odaya çıktı ve durumu anlamaya çalıştı. Daha sonra kendisi yatağı kapatıp odayı iki kişlik hale getirdi. Tam bir buçuk saat sonra. Yani hiç yakışmadı dört yıldızlı bir otele.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can imagine you see quite a few places during your work travels. Our hotel is already scheduled in the coming years for a full product renewal so keep checking for any updates. Please rest assured that now that the subject with the service quality was clarified I’ll have an in-depth review with my front office team to make sure that all sources for our failure are identified and every step necessary will be taken in order to prevent such or similar incidents from happening again in the future We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. At Your Service Muhammad Kashif Gulzar

En yeni 20 yorumlarımız

ile iş birliği içinde TripAdvisor

Yakındaki diğer otellerimiz

glattpark şehrindeki tüm otellerimiz