Mercure Caen Centre Port de Plaisance Hotel 4 نجوم
ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,141 أراء
1 rue de Courtonne, CS 43086, CAEN CEDEX 2
Railways station: All Tour Leroy
CAEN CARPIQUET عند 10كم / 6 ميل
PARIS ORLY عند 250كم / 155 ميل
ROISSY CDG عند 280كم / 174 ميل
BRITANNY FERRIES عند 12كم / 7 ميل
OUISTREHAM عند 15كم / 9 ميل
CAEN CARPIQUET عند 10كم / 6 ميل
CAEN عند 2كم / 1 ميل
نظام تحديد المواقع العالمي (GPS):49.184151, -0.355551
تسجيل الوصول من - تسجيل المغادرة حتى
Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.
Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services. NUXE products in all our bathrooms.
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Good stay overall, but some slight troubles experienced
ملاحظة Tripadvisor 4.0/5
Ortwin المسافرون بغاية العمل - تقييم TripAdvisor المعتمد
The hotel is at the small harbour bordering the centre. It is still some 20 minutes walking to the train station, though it is a pleasant walk. Good check-in and overall staff is bi-lingual and helpful. My room was sufficiently large and clean. However, the cleaning staff had for the first two nights only foreseen a paper cover on the matrass. I thought that it was due to the Covid situation, but on the third day the had made up the bed with real sheets (though not so neat). Also they tell you that they won't change your towels if you hang them to dry, but still I was given new ones after the first night. All a bit confusing. Also at breakfast they have sometimes difficulty to coop with the tourist groups that all come down at the same time. Only two coffee-machines is too few at such times. For the rest, the bar, the atmosphere in the hotel and the garage were okay. Large bathroom where the lights could have been better. Like in the room itself - reading at the desk was not simple with the normal light. Same for in the sofa. Only reading light was in a corner. It was a nice stay, but not all too special.
Locked out and locked in!
ملاحظة Tripadvisor 2.0/5
Kent2 Couples - تقييم TripAdvisor المعتمد
The experience got off to a very poor start. Directed to our room to find the keys did not work however door was ajar and the bed was not made. Went to reception and was assi it was the correct room and the keys would work took receptionist with me to prove they didn’t. Her master key also wouldn’t work. Issued room on third floor. Found it had had adjoining room but doors were not locked however room was empty. Retired to sleep that night and shut the internal door between bedroom and other areas only to find it wouldn’t open and we were trapped. Tried to exit via adjoining room to find it now occupied! No phones in room to contact reception. Managed to call hotel via mobile phone and we were rescued. The parting response was don’t shut the door again. Room was comfy, we had a bath which was nice but the wash basin is designed to have no plug! Breakfast was slightly chaotic and on two out of three days they had run out of croissants by 8am. Hotel is well placed but needs much improvement in service.
Disappointed on This Visit
ملاحظة Tripadvisor 3.0/5
Markymark492 Friends getaway - تقييم TripAdvisor المعتمد
I had stayed at this hotel once before in 2019 and had a really good experience, we enjoyed our stay immensely. Sadly this time it was not the case. Right from the start the reception staff made us feel like a bit of an inconvenience. Don’t get me wrong we had just had a long drive and I was a bit annoyed to discover I was going to have to pay for the parking even though it was part of the hotel, so I was tired and maybe a bit touchy. However, this continued throughout the entire stay, every time we came in, it was like “please don’t bother us” The room had been done up and new showers fitted since our last visit which looked great. Unfortunately, two of the four rooms we had booked flooded to the extent that we had to put all of the towels down to stop it flooding out of the bathroom in to the room. To be fair I was offered a new room and declined as I liked the room and was really only informing them for the long-term benefit of the hotel. They said they would get someone to look at it. If they did, it didn’t work. The bar closed early and on Good Friday was closed all day. The bars in the street were open, so it wasn’t a legislative matter, we couldn’t even go for a drink in our own hotel. I don’t even think there was a restaurant, if there was it wasn’t identified to us. The area where we had breakfast was not open other than at that point. On the plus side the hotel really well located and the breakfast was really good, a great choice and very tasty.
Very nice and well situated hotel in Caen
ملاحظة Tripadvisor 5.0/5
bertrandvilledie2022 تقييم TripAdvisor المعتمد
I stayed with my wife and sons for a single night after visiting the famous « Memorial de Caen ». The hotel personnel was very nice and managed to have 2 communicating rooms. The rooms were very clean with a nice deco the temperature was a little bit too warm but only because we did not understand how to reduce the temperature of the heating system. Breakfast was very good with a nice buffet.
ملاحظة Tripadvisor 3.0/5
Bisbis1241 تقييم TripAdvisor المعتمد
We had good expectations, and booked 2 upgraded rooms. On arrival, we discovered there was no electricity in either room or hallway. The front desk was surprised and called maintenance who confirmed that there was no power to any of the ‘superior’ rooms. The receptionist couldn’t guess as to when it would be back on, or what the fall back plan would be. When we returned several hours later, the power was back. The room, however, was not in good condition- shredding carpet, flickering light bulbs and tub that did not drain. The different receptionist told me the rooms are being renovated. They clearly need it, but it should hav3 been disclosed on the web site that the ‘ superior’ rooms were in fact ‘sad’ rooms.
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