马德里拉斯班塔斯诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,198 评论

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Albacete 1, Esquina avenida de badajoz, 28027 马德里, 西班牙

描述

酒店其他优惠

  • 有直达太阳门广场 (Puerta del Sol) 的巴士，步行 9 分钟即可到达地铁站

  • 家庭房（2 位 16 岁及以下的儿童免费）

  • 如果您在我们的网站上预订行政房，可享免费迷你吧

  • 泳池的开放时间为 5 月 15 日至 9 月 15 日

  • 可携带宠物，需在抵达前预订

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酒店位置

马德里拉斯班塔斯诺富特酒店

Albacete 1, Esquina avenida de badajoz
28027 马德里
西班牙

GPS:40.441433, -3.657524

电话
传真 +34 917 24 76 10

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Restaurante Insolito

我们采用新鲜食材烹饪出地中海与东方特色相融合的精致美食，您可以在风景优美的露台上尽情享用。在酒吧区喝一杯招牌鸡尾酒，一边观看电视比赛，让自己尽情放松。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,198 评论

TripAdvisor 评级  4.3/5  193 评论

卓越奖 2025

Nice Room and an Excellent Restaurant

Tripadvisor 评级 5.0/5

Joseph-2000-2000 经 TripAdvisor 认证的评论

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

Tripadvisor 评级 1.0/5

tintina2001 经 TripAdvisor 认证的评论

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

Tripadvisor 评级 2.0/5

GlobeTrotting452995 经 TripAdvisor 认证的评论

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

Tripadvisor 评级 2.0/5

NZTraveller20 经 TripAdvisor 认证的评论

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

Great family friendly hotel

Tripadvisor 评级 5.0/5

Simona T 经 TripAdvisor 认证的评论

We had a fantastic stay at Novotel Madrid City Las Ventas! The hotel is perfect for families—spacious, clean, and welcoming. The staff provided excellent service throughout our stay, always kind and ready to help. Our room was spotless and very comfortable, and the breakfast was exceptional—a great selection of fresh, tasty options that both adults and kids enjoyed. The atmosphere is relaxed and family-friendly, making it an ideal choice for anyone traveling with children.

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其他网络用户评价我们的酒店

  • 694 评论 7.4/10 位置
  • 915 评论 7.8/10 房间
  • 1,300 评论 9.3/10 服务
  • 23 评论 9.3/10 上网
  • 672 评论 8.8/10 早餐
  • 431 评论 7.5/10 食物
  • 425 评论 8.8/10 清洁度
  • 284 评论 8.1/10 设施

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内部制度的监管

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。