马德里中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,318 评论

保证最优惠房价
马德里中心诺富特酒店 - Image 1
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O Donnell 53, 28009 马德里, 西班牙

描述

酒店其他优惠

  • 配备无线网络和空调的家庭房

  • 全新翻修的更大屋顶露台。可欣赏马德里天际线美景。

  • 提供远程医疗服务，让您可免费获得远程医疗咨询。

  • 距 El Retiro 公园仅 5 分钟路程，距普拉多大道 (Paseo del Prado) 3 公里（1.9 英里）

  • 在您入住期间提供专享的免费 Handy 智能手机。

我们的客房

酒店位置

马德里中心诺富特酒店

O Donnell 53
28009 马德里
西班牙

GPS:40.421618, -3.672168

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,318 评论

TripAdvisor 评级  4.2/5  2,698 评论

Needs improvement

Tripadvisor 评级 3.0/5

Charlie G 经 TripAdvisor 认证的评论

rude service, rooms ok , could be better in terms of cleaning. we are Accor costumers and we have some expectation from Novotel hotels but this one was disappointing.

Dear Charlie, Thank you for sharing your feedback regarding your recent stay. I apologize for the service and cleaning issues you encountered, as we strive to meet our guests' expectations. Your comments will be taken into consideration to enhance our services moving forward. Best regards, Novotel Madrid Center

Because people like Yuri, traveling feels special

Tripadvisor 评级 5.0/5

Irakli E 经 TripAdvisor 认证的评论

From the moment I arrived, the front desk staff made me feel welcome and valued. Check-in was smooth, efficient, and handled with genuine warmth and professionalism. Every member of the team went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was spotless, beautifully maintained, and had a relaxing atmosphere. The staff’s attention to detail and willingness to help with any request truly made the experience stand out. A special thanks to Yuri at the reception for his amazing attitude and help throughout my stay. He was polite, friendly, and always ready to assist — from check-in to giving great local tips. Yuri is also a truly kind person who always finds a moment to talk and make you feel at home. He made my stay much better!

Dear Irakli E, Thank you for taking the time to share your positive experience at Novotel Madrid Center. We are delighted to hear that you felt welcomed and valued from the moment you arrived, and that our front desk staff, particularly Yuri, contributed to your enjoyable stay. It is gratifying to know that our dedication to maintaining a spotless environment and providing a relaxing atmosphere resonated with you. We pride ourselves on our team’s attention to detail and their commitment to ensuring that each guest's needs are met. Your kind words about Yuri's professionalism and warmth will certainly be shared with him and the rest of our team, as they strive to make every guest feel at home. Thank you once again for your feedback, and we look forward to the opportunity of welcoming you back in the future. Best regards, Novotel Madrid Center

Hotel rooms good, meeting rooms below average, AV support poor

Tripadvisor 评级 4.0/5

45moniqued 经 TripAdvisor 认证的评论

Comfortable bed, good bathroom, good shower. Breakfast was very luxerious, many choices, warm and cold, cheeses, bread, fresh fruit, smoothies and much more. Rooms were quite expensive, 800E for 3 nights (breakfast included). Meeting rooms were at minus one, no daylight, no athmosphere. AV support was poor despite presence of TV screens. No online meeting possible because there was no microphone connected. Food was excellent.

Dear Monique, Thank you for sharing your feedback regarding your recent stay at Novotel Madrid Center. We are pleased to hear that you enjoyed the comfort of your room, the luxurious breakfast selection, and the quality of our food. However, we regret to learn that the meeting room facilities did not meet your expectations, particularly concerning the AV support and overall atmosphere. Your comments will be noted as we strive to enhance our services. We appreciate your insights and hope to have the opportunity to welcome you back in the future. Best regards, Novotel Madrid Center

Yuri made the biggest impact on the wonderful impression about this Novotel

Tripadvisor 评级 5.0/5

smvls 经 TripAdvisor 认证的评论

A good hotel in a great location. Very convenient for getting anywhere. Special thanks to Yuri, who was incredibly welcoming and warm.

Great first time vist to Madrid

Tripadvisor 评级 5.0/5

Mike_Balt 经 TripAdvisor 认证的评论

The staff is super helpful and friendly, the bar/ restaurant food was really good, I usually avoid eating at the hotel, but it was very good and priced to be nice

Dear Mike, Thank you for your kind words about our staff and the dining experience at our hotel. We are delighted that you enjoyed your stay and the food exceeded your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,567 评论 8.9/10 位置
  • 1,881 评论 6.9/10 房间
  • 1,728 评论 8.7/10 服务
  • 40 评论 2.3/10 上网
  • 1,103 评论 5.6/10 舒适度
  • 987 评论 8.8/10 早餐
  • 666 评论 7.5/10 清洁度
  • 410 评论 3.5/10 性价比

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内部制度的监管

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。