Mercure Paris Butte Montmartre Basilique 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 419

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Opis

O hotelu

  • Montmartre jest tuż za rogiem, a w bezpośrednim sąsiedztwie znajdziesz bazylikę Sacré-Coeur.

  • Oszałamiający widok na Wieżę Eiffla z naszego apartamentu z prywatną sauną

  • Kameralne, nowocześnie urządzone pokoje sprzyjające relaksowi

  • Hotel jest otwarty, a recepcja zaprasza przez całą dobę

  • Room service dostępne od 07:00 do 23:00.

Nasze pokoje

Lokalizacja hotelu

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARYŻ
Francja

Pozycja GPS:48.88255, 2.341561

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

BAR

Zacznij dzień od obfitego śniadania, wypij filiżankę kawy, a później skuś się na lokalne piwo na zacienionym dziedzińcu - nasz bar to wielofunkcyjna przestrzeń, która zaprasza przez cały dzień.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 419

Ocena TripAdvisor  4.7/5  Liczba opinii: 41

Bad experience and customer service

Ocena na stronie TripAdvisor 1.0/5

cristianmC8958PK Opinia zatwierdzona w TripAdvisor

We stayed at Mercure Butte Montmartre from 6th to the 8th December 2025 We were welcomed by 2 staff on arrival who did not even say hello, they were busy with the Internet not working etc We went to our Room and it was freezing at 12 degrees and heating not working The lady on Reception that we spoke to when we realised that the heating was not working in the room told us that she is only an ‘ interimaire’ which is French for Locum staff and seemed really overwhelmed by something like the heating not working etc It’s a very basic thing having your heating in the room working in December and this should have been checked before we arrived especially as we paid 400€ for 2 nights… you would expect at least a decent service from Mercure which prides itself as a good standard Hotel brand which is why we chose it It took a while for this issue to be sorted and we left for dinner well after 7pm … Mercure tried to brush away my complaint as a non issue but for us it was a big deal especially as it was not handled properly in the first place. We had to insist and left to wait for at least 40 minutes before Reception came to the room to check that the heating was not working, in all this time we had to have our winter jackets on as it was freezing The Front Office Manager attempted to talk to us the next day . No attempt was made whatsoever. The only thing we found on arrival was a hand written note from the Hotel saying how delighted they are to welcome us and how we should contact Mercure if something was wrong We did try to contact Mercure and Accor Group but we ended up at a call center in the Philippines with poor English and without a basic understanding on how a complaint should be handled We basically were not allowed to complain, this is why we went to Google and posted a review This has highlighted to us a lot of issues and lack of customer service training at Mercure Paris Butte Montmartre and more generally at Accor Group

Happy Hotel felt like Home

Ocena na stronie TripAdvisor 5.0/5

lindabT2578OW Opinia zatwierdzona w TripAdvisor

We stayed at this hotel for almost 3 weeks and felt like family by the end of the stay. The staff were very friendly and helpful, apart from the grumpy guy that does the graveyard shift, and we really enjoyed watching and listening to the staff interact when we were sitting in the reception/dining area. It’s apparent they really like each other and all get on. We especially liked Abou who always had a smile on his face and was keen to chat with us. They all have excellent English skills. The twin rooms were small so we upgraded to rooms with queen beds which were much better. Some rooms don’t have proper hanging facilities - ie wardrobe - so make sure you request a room that does if you’re staying longer than a few days. Only one room, the accessible room, has a fridge. The rooms were very clean and funkily decorated, and the location is unbeatable. Very close to multiple metros and surrounded by fantastic bars/restaurants/night life. Upper rooms racing street have great view of Eiffel Tower. We loved our stay and cannot recommend this place highly enough. Made our stay in Paris unforgettable! 5 🌟’s

Good.

Ocena na stronie TripAdvisor 4.0/5

Robin R W Opinia zatwierdzona w TripAdvisor

Location fine. Breakfast great. Room was tiny (really tiny, could barely get around the huge bed), with big tv. Bathroom was great. I had closets and wall hooks - some rooms, my friends reported, had no such things. Coffee and tea in the room was nice. Second floor street side is not quiet but the street view was interesting. Ask for a room higher up! Envious of the Eiffel Tower view others had!! Staff were very nice and courteous. Their English is SO much better than my French!

The basic amenities of a 4 star hotel are not provided here!

Ocena na stronie TripAdvisor 1.0/5

Leanda-Dave Opinia zatwierdzona w TripAdvisor

This is place does not provide the bare basic amenities of a 4 star hotel & is definitely not worth the almost €200 per night that they charge. I checked before arrival that there were tea making facilities in the room as that is important to me & I was told that there was. When I requested some teabags I was told very rudely by an employee called George that there are none & they can do nothing to help. I have never been spoken to so rudely by a hotel employee. They deliver far, far less than the minimum. There are so many 4 star hotels in Paris that provide the expected experience. Avoid this place like the plague!

Lovely stylish spot at a great price + great location

Ocena na stronie TripAdvisor 5.0/5

kimalange Opinia zatwierdzona w TripAdvisor

My husband and I are staying here to celebrate our anniversary and are are so glad we picked this lovely hotel! They upgraded our room from standard to the privilege room with balcony, which we are delighted to see has a view of the Eiffel Tower! Walking distance from sacre coeur and other legendary beautiful spots, great shopping and restaurants too. Stylish decor, nice chocolates and teas in the room with bath robes, slippers and toiletries, also much more spacious than the last hotel we stayed at (and at a much better price too). We will definitely be back here again (and book an upgraded room).

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 300 Liczba opinii 9.6/10 Lokalizacja
  • 424 Liczba opinii 7.8/10 Pokój
  • 442 Liczba opinii 8.9/10 Obsługa
  • 248 Liczba opinii 6.4/10 Komfort
  • 166 Liczba opinii 8.5/10 Śniadanie
  • 150 Liczba opinii 9/10 Czystość
  • 132 Liczba opinii 9.7/10 Klimat
  • 96 Liczba opinii 7.1/10 Udogodnienia

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