Hotel Mercure Paris Montmartre Sacré-Coeur 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 348

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3 rue Caulaincourt, 75018 PARYŻ, Francja

Opis

O hotelu

  • Publiczny parking i uproszczony catering

  • Wspaniały widok na zabytki i dachy Paryża z naszych pokoi privilege

  • Nieopodal bazyliki Sacré-Créur, dogodny dojazd: przystanki 2 linii metra w odległości 200 m

  • Przestrzeń do pracy Wojo i centrum fitness czynne całodobowo.

  • Taras, pétanque i ogród z przepięknym widokiem na dachy Paryża

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Lokalizacja hotelu

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 PARYŻ
Francja

Pozycja GPS:48.885048, 2.329923

Telefon
Faks +33 1 44 69 70 71

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

LE SPEAKART BAR

Odkryj bar Speak'Art w Paryżu i zrelaksuj się na świeżym powietrzu w sercu Montmartre. Ciesz się koktajlami i brunchem na wysadzanym drzewami tarasie. Dostępna uproszczona oferta à la carte.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 2 348

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 464

Had me a great time

Ocena na stronie TripAdvisor 5.0/5

Travel38259904214 Opinia zatwierdzona w TripAdvisor

Brilliant stay in a really lovely hotel.3rd time I've stayed here so that says a lot.Ideal spot for public transport, metro and buses.Room outstanding with spectacular view of the city. Reception staff are simply the best in the business, friendly, personable and very helpful (Marianne Harry Ahmed Valentina and everyone else whose names elude me).For a nice stay in Paris book here - absolutely top notch hotel

Bed Bugs in the room Terrible staff and manager

Ocena na stronie TripAdvisor 1.0/5

GrandTour35496459966 Opinia zatwierdzona w TripAdvisor

Terrible Hotel!! Bed bugs in the room, terrible reception staff and manager! I am disheartened to write this bad review on a hotel but this is the worst experience I've had. We stayed for 7 nights. Because of my platinum membership we were allowed to check in early, which is good. After a few hours, I discovered some bed bugs crawling on the beds. I immediately called reception to report it and demand to have a different room. The receptionist asked me to come down to reception, upon arrival at the reception, she just told me to go back to the room and wait for the housekeeping team to come and check it. She told me they are fully booked and they don't have anotger room and had to talk to the manager if we will switch room. No apologies, she was acting like I was just making stories. And I wonder why she had to ask me to go to reception when all she had to say is for me to go back and wait for the housekeeping team. I then went back to the room and waited, the house keeping team arrived and confirmed the bed bugs. While they were at the room, she was on the phone with the receptionist and passed me the phone as the receptionist wanted to talk to me. The receptionist asked me to go down again so she can give me key card for another room. And so I went down and when I approached the receptionist, she asked me to go back again to the room and wait there because she will need to talk to the manager for the room change. This is where I already complained and told her that I was working in the room and I have upcoming meetings and I cannot keep on coming back and forth. She then went inside the office and when she returned, she was able to assign a new room on the same floor. No apologies. We just moved to the new room by ourselves without any help offered by the staff. We stayed for 7 nights. On our check out date we requested for our luggage to be stored since we'll be checking in again after 2 days. They refused as they can only keep luggage for a day and pointed us to Ibis hotel next door who is doing storage services. That is fine, but I asked to talk to the manager because I want to inform him of the bedbugs situation and the terrible service we received. When the manager approached us he said first that they cannot keep the luggage as it is French government regulation, but when I told him about the bed bugs in the room and that we didn't even receive any apologies, he just said "OK" and walked off. I guess now we know why the staff had very poor customer service. They are being managed by this type of manager. Really dissapointing stay! I immediately cancelled my upcoming booking in the same hotel and just booked Ibis hotel next door which have better service. You will really see and feel the huge contrast in customer service of Ibis' receptionist vs Mercure's receptionist. Ibis are very warm, welcoming and polite. Mercure's receptionist are cold, nonchalant and rude. Stay away from this hotel!

Great Hotel with friendly welcoming Staff

Ocena na stronie TripAdvisor 5.0/5

leemF5124TT Opinia zatwierdzona w TripAdvisor

Our room was spotless, comfortable, well appointed and well decorated had an amazing view of the Eifle tower. Lovely touch from the hotel to leave us chocolates and gifts and a lovely note wishing us a happy anniversary which set the tone for a lovely stay and meant alot to my wife and I. We we walked from here to the arc de triomphe, the Eifle tower, The Louvre and Sacre coeur. Its minutes from the Moulin Rouge and Montmartre Village and the lovely restaurants, bars and cafes this area has to offer. Although we walked lots there are really good travel links via the metro and nearby bus stations and an Uber to Gard de Nord Train station (Eurostar) was approx 13 Euros and about 15 to 20 mins. The really Parisian experience rather than the tourist trap further down the hill. We will defiantly return thank you for a wonderful stay. My only slight and it is an ever so slight issue was there are no English tv channels which is fine as we were in France. However the mirrorcast feature of the tv was disabled which is something tat is usually readily available in most hotels now, especially in a premium room, the ability to watch a little tv would have been a nice option, but didn't detract form the being a lovely stay.

Hit and miss - an average experience

Ocena na stronie TripAdvisor 4.0/5

Elena L Opinia zatwierdzona w TripAdvisor

We stayed there for 4 nights in 2 rooms - 2 adults and 3 kids. We have chosen this hotel because we stayed in a similar one in London and had great experience, but this hotel was rather disappointing. Overall impression is that most of the staff don't really care about customers - the way they talk to you - it is a blend of rudness, annoyment and indifference. There were only two very warm and most helping people at the reception (I regret not catching their names) - many thanks to them and because of the them I would give 4 and not 3 to this hotel. The breakfast is indeed very chaotic, the variety and quantity is not big (again compare to the hotels of the same chain the breakfast is rather poor) and often the staff doesn't make in time to replenish missing items. We stayed the first night on the side where you can see Eiffel tower and it is very quiet there (6th floor, not facing the main road where the hotel entrance, but the side street), the other nights we moved to connecting rooms on the same 6th floor where you could see Basilique du Sacré-Cœur (the view was great!), but you could hear much more noise from the street at night (this side is facing the main road), so if you are a light sleeper it could be disturbing. The location is good, very convinient for visting Paris. The rooms are fine, great to have water "bar" on the 1st floor. Would we back? To Paris - yes, 100%! This hotel - most likely not.

Yet another visit to this hôtel

Ocena na stronie TripAdvisor 5.0/5

le-dolly Opinia zatwierdzona w TripAdvisor

A return, but short, visit to our 'favourite' Parisian hôtel. With an upgraded room with a great view of the Sacré Coeur, perfect. Breakfasts are always a pleasure here, very plentiful, either hot or cold and always restocked frequently. Ideally located near Place de Clichy and handy for Metro lines 2 & 13 and buses into central Paris and within easy walking distance of Montmartre.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 328 Liczba opinii 9.7/10 Lokalizacja
  • 1 702 Liczba opinii 7.6/10 Pokój
  • 2 288 Liczba opinii 8.7/10 Obsługa
  • 16 Liczba opinii 7.1/10 Internet
  • 772 Liczba opinii 7.6/10 Śniadanie
  • 581 Liczba opinii 7.3/10 Czystość
  • 296 Liczba opinii 5.8/10 Jedzenie

Zarządzane przez Trustyou

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