Good old hotel in the Monrmartre area in Paris. The room is a little bit old and outdated. And unfortunately, as a Platinum Accor member, I wasn't offered for welcome drink nor upgrade room. I might need to avoid this hotel in the future.

Stayed before, will likely stay again. Convenient to Montmartre and Place Clichy metro connecting two lines, so you can easily get almost anywhere in 30 minutes. Rooms clean and comfortable, nice to have window to open.

Sam pobyt bez zastrzeżeń. Niestety zostawiłem w pokoju soniczną szczoteczkę do zębów o znacznej wartości. Skontaktowałem się z hotelem, szczoteczka się znalazła, zaproponowali, że mogą odesłać kurierem. Umówiliśmy się, że zamówię kuriera, który odbierze szczoteczkę z hotelu i zostanie do mnie przesłana. Tak też uczyniłem. Poinformowałem hotel, którego dnia w jakich godzinach mogą się spodziewać odbioru. Kurier przybył, ale w hotelu nikt nic nie wiedział o mojej szczoteczce. Napisałem ponownie do Recepcji i Housekeeping Team, aby umówić ponowny odbiór, ale wielokrotne maile oraz próby kontaktu telefonicznego pozostają bez odpowiedzi. Niefajnie. Nie wiem po co proponowali możliwość odesłania, skoro nie zamierzali tego zrobić

Being a stone's throw from a favourite dive bar of ours, we'd wanted to stay here for a while, and the opportunity arose at a decent price so we went for it. Having ALL Platinum status, our most basic of rooms was upgraded to a top floor view over Paris dominated by the Eiffel Tower - absolutely lovely. Room was recently renovated, spotlessly clean, decent size, and the upgrade included a Nespresso machine and a small free soft drinks minibar refilled daily. Checkin was a bit ropey - we were still made to wait for a room at 4pm, perhaps that's how we got the upgrade, which was worth it - and we got a free late checkout. Staff were all friendly, efficient and professional. Mercures can be a bit hit-and-miss, this one is a definite hit.

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.