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Hotel Mercure Paris Montmartre Sacré-Coeur 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 9 603

hotel certyfikowany ALLSAFE

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Hotel Mercure Paris Montmartre Sacré-Coeur
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O hotelu

  • Hotel opatrzony certyfikatem ALLSAFE przez Bureau Veritas

  • Wspaniały widok na zabytki i dachy Paryża z naszych pokoi privilege

  • Łatwy dojazd: 2 linie metra 200 m od hotelu

  • Przestrzeń coworkingowa "Wojo" i sala fitness otwarta całodobowo.

  • Taras, petanque i ogród z zapierającymi dech w piersiach widokami na dachy Paryża

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
  • Butiki/zakupy
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Obsługa hotelowa
Rozrywka
  • Centrum fitness
  • Opiekunka do dziecka na życzenie
Usługi biznesowe
  • Sale konferencyjne: 1
  • Kącik internetowy z komputerem Mac
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 paryż
francja

Tel: +330144697070

Faks: (+33)1/44697071

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

  • PORTE DE CLICHY :  54 PLACE DE CLICHY

  • PORTE DE MONTMARTRE :  95 RUE CAULAINCOURT

  • PORTE DE VERSAILLES :  80 RUE CAULAINCOURT

  • PLACE DE CLICHY :  13 , 2 PLACE DE CLICHY

  • Samolotem

    PARIS ORLY W 25km / 15,63 mil

  • Samolotem

    PARIS ROISSY CDG W 20km / 12,5 mil

  • Helikopterem

    HELIPAD ISSY W 8km / 5 mil

  • Pociągiem

    GARE SAINT-LAZARE W 1km / 0,62 mil

  • Pociągiem

    GARE SAINT-LAZARE W 1km / 0,62 mil

  • Pociągiem

    PARIS EST W 3km / 1,86 mil

  • Pociągiem

    PARIS NORD W 1km / 0,63 mil

  • Pociągiem

    PARIS NORD W 2,5km / 1,55 mil

  • Pociągiem

    PARIS ST LAZARE W 1km / 0,63 mil

Pozycja GPS:48.885048, 2.329923

Nasze restauracje i bary

Le SpeakArt Bar

Odkryj bar Speak'Art w Paryżu i zrelaksuj się na świeżym powietrzu w sercu Montmartre. Ciesz się koktajlami i brunchem na wysadzanym drzewami tarasie. Dostępna uproszczona oferta à la carte.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 1

  • Maks. rozmiar: 70 m²

  • Maks. pojemność: 50 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Hotel Mercure Paris Montmartre Sacré-Coeur

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL 4.4/5

Liczba opinii: 9 603

Ocena TripAdvisor 4.0/5

Liczba opinii: 3 119

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

dobrze zlokalizowany

Ocena klientów 4.0/5

Darek Pary - 09/03/2020 Opinie potwierdzone ALL

Hotel służył mi jako baza noclegowa. Obsługa grzeczna i profesjonalna. Hotel zapewnia spokój i jest odpowiedni do odpoczynku po całodziennym zwiedzaniu (jest cicho)

Szanowny Panie, Jesteśmy bardzo wdzięczni za Państwa uwagi dotyczące pobytu w hotelu Mercure Paris Montmartre Sacré-Cœur. Otrzymanie pozytywnej recenzji jest dla nas zawsze wielką przyjemnością. Zapewniam cię, że podzielę się z całym zespołem otrzymanymi uwagami. Jestem również przekonany, że Państwa opinie zachęcą wszystkich naszych pracowników do podjęcia dodatkowych wysiłków w celu ciągłego doskonalenia naszych usług. Mamy nadzieję, że Państwa następny pobyt w naszym hotelu będzie równie przyjemny i udany jak poprzedni. Z poważaniem Z wyrazami szacunku Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Good alternative

Ocena na stronie TripAdvisor 4.0/5

Herr-Luisito Friends getaway - 05/11/2019 Opinia zatwierdzona w TripAdvisor

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

Close to the Moulin Rouge

Ocena na stronie TripAdvisor 4.0/5

yannickgu Couples - 20/10/2019 Opinia zatwierdzona w TripAdvisor

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Thank you Yannick for your nice review following your stay at the Mercure Paris Montmartre. We will be happy to welcome you again soon ! Clémence, Guest Experience Manager

Great Weekend Break

Ocena na stronie TripAdvisor 4.0/5

Kate U Friends getaway - 14/08/2019 Opinia zatwierdzona w TripAdvisor

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.

5 stars, BUT......

Ocena na stronie TripAdvisor 5.0/5

le-dolly Couples - 08/08/2019 Opinia zatwierdzona w TripAdvisor

We have stayed many times at this hotel over the past 2 decades and are always more than satisfied, BUT, this time there was a broken shower in our room and repeated requests, to front desk staff and the floor manager over four days had the result of nothing being done to rectify the problem. A plumber did call on the room, but said he would return the next morning as he was unable to repair the fault. HE DID NOT RETURN, and the fault remained so for the rest of our stay. Luckily as we are expert bricoleurs and the fault was not insurmountable,we were able to sort the problem with a small length of string. Otherwise the stay was more than pleasant, the staff were more than courteous and in the main, helpful. The general public areas are clean and tidy. The Bar is good with an outside terrace, but a little pricey. Breakfast is something to behold, fantastic. Hot cooked food, unlimited hot drinks, cold buffets and breads make for a very wholesome start to the day. Even with the niggles at the start of this review, I have no hesitation of recommending this hotel.

Hello Thank you for this very good grade and recommendation. Please accept our apologies for the situation encountered about the broken shower in your room. Of course, it is abnormal that the problem has not been solved by our teams and I am sorry for the inconveniences. Your remark has been forwarded to our technical manager so that it does not happen again. Despite this, we are happy that you had a pleasant stay with us and we hope to see you again soon in Montmartre. Best regards, Clémence, Guest Experience Manager

a simple hotel is a very good location

Ocena na stronie TripAdvisor 3.0/5

111nancye Couples - 27/06/2019 Opinia zatwierdzona w TripAdvisor

I think that a prestige room should have offered a complimentary breakfast, and that the room for which we paid more should have more nicely appointed. (I thought that 19 euros for a breakfast was too much - even by Parisian standards..)

Hello Nancy, Thank you for your feedback. We are sorry to read that our Privilege room did not meet your expectations. Breakfast can be included with our Privilege rooms, depending on the offer you choose to book. Moreover, in addition to a beautiful view on the Eiffel Tower or the Sacré-Coeur, our Privilege Rooms offer additional comfort in comparison to our Superior Rooms: mini bar with drinks offered, memory pillows, bathrobes and slippers, Nespresso coffee, toiletries in the bathroom, etc. I remain at your disposal if you need further information. Best regards, Clémence, Guest Experience Manager

Great location and great rooms

Ocena na stronie TripAdvisor 5.0/5

chamin36 Couples - 11/06/2019 Opinia zatwierdzona w TripAdvisor

This was a great stay in Paris as rooms were big enough compare to Paris hotels. Also clean rooms and I already got a free upgrade been an Accor member. This was at a great location too as many restaurants by walking distance and train stations are located within few minutes of walking distance too. Only disappointment I had when I went to check-in one of the girl at the reception said theirs no room available without listening or checking my booking as I went early on the day to check-in but I have already paid for previous night so she shouldn't have spoken to me like that.But I was unable to make it for my 1st night due to flight cancellation. And I was in a rush to get ready to go to Roland Garros Semi Final Matches so I needed my room ASAP. Luckily other gentleman at the reception quickly act on it and sort out my room straightaway. I do recommend this place very much.

Hello, Thank you for taking the time to share your experience. We are delighted that you had a great experience at the Mercure Paris Montmartre. We hope to see you again soon ! Best regards, Clémence, Guest Experience Manager

Butikowy hotel w centrum Paryża

Ocena klientów 5.0/5

Jacek Rodziny - 09/05/2019 Opinie potwierdzone ALL

Przyjęcie w recepcji było profesjonalne i szybkie. Pokój czysty i wygodny. Śniadanie w sam raz. Wymeldowanie bez problemów.

Dear Mr G., Thank you for the very good grades you gave us following your stay at the Mercure Paris Montmartre Sacre Cœur. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely Clémence TURTAUT Leader Expérience Client Hôtel Mercure Paris Montmartre

Could have been better

Ocena na stronie TripAdvisor 3.0/5

jacqui_payne1 Couples - 01/05/2019 Opinia zatwierdzona w TripAdvisor

I thought this hotel was below the general standard of a Mercure Hotel. Paper cups for tea and coffee. We were told we had a nil balance on our account when we checked out, yet there was an extra fee charged after check out. We had pre paid our accommodation.

Hello Mrs Payne, Thank you for taking the time to share your experience. We are sorry that your stay has not been up to your expectations, and we beg you to accept our sincerest apologies for the disappointment this has caused you. Could you please give us more details concerning the extra fee charged after your check-out ? Best regards, Clémence, Guest Experience Manager

4 starts with amenities from 2 starts hotel

Ocena na stronie TripAdvisor 3.0/5

Radek D Family - 01/01/2019 Opinia zatwierdzona w TripAdvisor

I couldn't believe that 4 starts hotel offer tea or coffee in the room in the paper cup. Is it so difficult to put ceramic cup in the room? Bathroom standard like in Ibis. One body wash for all. Really poor. Even as Silver Accor Club member I had to pay for late check in (even if it is my status privilege). I really consider my loyalty to this hotel chain

Dear Radek, Thank you for taking the time to tell us about your experience. We are sorry that your room has not been up to your expectations, and we apologize for the disappointment. We strive to offer you the best quality of service for your stays; therefore, your opinion is very valuable and we will share it with our colleagues working on Mercure standards. Best regards, Clémence, Guest Experience Manager

Trip to Paris

Ocena na stronie TripAdvisor 5.0/5

Ollason Couples - 06/08/2018 Opinia zatwierdzona w TripAdvisor

Very clean hotel. Not noisy at night. Staff extremely helpful. Superb location for metros and buses. Breakfast a little pricy but plenty of choice. Lovely terrace bar open until midnight for a nightcap. Will definitely stay here on our next trip to Paris.

Hello, Thank you very much for this very nice review ! It's a real pleasure for us to read that you will definitely stay with us on your next parisian trip ! Best regards, Clémence, Customer Experience Manager

Modern, clean, great location!

Ocena na stronie TripAdvisor 4.0/5

835craigv Couples - 28/05/2018 Opinia zatwierdzona w TripAdvisor

We stayed at the Mercure Paris Montmartre Sacre Coeur for one night - the last night of a 4 week trip to France. We chose the hotel due to its proximity to the Moulin Rouge (we had tickets for a show) and also the Basilica. We stayed in a privilege room and loved the modern decor including glass walled bathroom and windows that could be opened. The staff, in particular, were very helpful in determining routes to the airport for our departure. While we didn't eat at the restaurant, we did enjoy a few cocktails at the bar after the Moulin Rouge show!

Dear Craig, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay in our Privilege room and hope to see you again very soon. Best regards, Clémence Customer Experience Manager

A little disappointing but reception staff were lovely.

Ocena na stronie TripAdvisor 3.0/5

Emma805 Family - 15/04/2018 Opinia zatwierdzona w TripAdvisor

We had two rooms and our room used the pull out sofa for our daughter. Unfortunately at one point the mattress on the sofa bed slipped to the side and the state of the floor underneath was pretty horrific with nail clippings, dust and hair/hairclips. We had a few other small niggles like the shower head being on a static holder which was very low. I'm only 5 foot 4 and i had to take it out and hold it to shower myself. My husband is 6 foot and hurt his back trying to shower. The adjustable holder had clearly broken at some point but hadn't been fixed and the lowest point was used as the holder which seemed ridiculous. Other small issues were the teacups which were paper. Having stayed in numerous Accor hotels around the world, we were very surprised at this as there is a big focus on reducing paper cup waste and we've never experienced this before. We would have much preferred a porcelain mug as we didn't feel we could reuse a paper cup for second cups of tea/coffee (not that it was particularly well stocked!). The final concern was the breakfast which was a bit miserly. We have previously stayed in the Ibis next door and found there to be just as much selection and therefore felt the extra €9 per person to be unjustified. Saying all that, the beds were comfortable and the staff friendly. It is well situated and the rooms are a decent size.

Dear Emma, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montmartre Sacre Coeur. I am sincerely sorry that your experience with our rooms did not meet your expectations; please allow me to express my sincerest apologies. Of course, this is the type of feedback that we are very disappointed to read. However, it is important for us to receive them as it is a great help for us to improve our services. And most of all, it is essential to us to be alerted when one of our guests is not satisfied. The events you describe are clearly not in line with the quality of service we want to offer to our guests. I personally alerted our Housekeeping Manager about your experience and we will do our best to make sure that these exceptional mistakes do not recur. Again, we beg you to accept our sincere apologies. Sincerely, Clémence Customer Experience Manager

Nice stay, fair price, but things to improve

Ocena na stronie TripAdvisor 4.0/5

Polina_Moscow_Paris Solo travel - 03/02/2018 Opinia zatwierdzona w TripAdvisor

I quite liked my stay in the hotel overall, but there were things to improve. The toilet smelt smoke very much, it was hard to breathe there. Looks like the person living in the room before me smoked there a lot, and I wonder why the room maids did not tell the administration about this, and they did not stop this at once. The room is big, but not well thought over: even Ibis hotel rooms (situated in the same building) have more space for storage (shelves etc.). The partition in the bath-tub was quite small, and it was hard not to have the water on the floor when taking a shower. And the button that switches the water in the shower was broken when I arrived. It was repaired only the next day when I asked for it. Again it is really strange for me that room maids did not report this in time (before my arrival), as they certainly knew about the problem. I was surprised to see that only shower gel in the bath tab and a soap were offered as free toiletries. This is not the level of a 4* hotel. Fortunately I always have everything with me, but other guests can be really disappointed. The bed was tough for me, but I really appreciated the silence that I had at night during my stay. The wardrobe is open and big. One lady on the reception was not very welcoming. While the lady in the breakfast room was extremely nice and helpful, and the breakfast itself is very good. The location is not bad, near Moulin Rouge and 2 metro lines, but the neighbourhood is not very nice.

Dear Polina, Thank you for your very complete review concerning your stay at our hotel. Be assured that we have made the necessary to improve the quality of our services. We everyday strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you back to the Mercure Paris Montmartre. Best regards, Clémence Customer Experience Manager

Great Location, good hotel

Ocena na stronie TripAdvisor 4.0/5

isabellemV2537EH Solo travel - 05/11/2017 Opinia zatwierdzona w TripAdvisor

Very clean and quiet hotel. Good size rooms and nice view on the sacre coeur. The bed was a bit hard though and the pillows are made with foam which was not great. The bar is nice and the terrace is probably great to use in summer.

Dear Isabelle, Thank you for taking time to share your review on TripAdvisor. I'm glad to read you enjoyed your stay here, and I hope we will have the pleasure of welcoming you back in our hotel. Best regards, Clémence Customer Experience Manager

Hotel ok

Ocena klientów 4.0/5

Paulina Pobyt służbowy - 26/09/2017 Opinie potwierdzone ALL

Miła obsługa, lobby bardzo ładne. Pokoje w standardzie Mercure.

Drodzy Paulina T., Dziękujemy za poświęcenie swojego czasu na podzielenie się z nami swoją opinią. Mamy nadzieję wkrótce ugościć Was ponownie! Pozdrawiamy, Clémence TURTAUT Leader Expérience Client Hôtel Mercure Paris Montmartre

Good location, quiet if on side and back

Ocena na stronie TripAdvisor 3.0/5

Leo Marco D Business - 21/09/2017 Opinia zatwierdzona w TripAdvisor

Stayed 4 nights, changed rooms on 3rd night due to barking dog in room next door and generator noise that appeared suddenly and nobody could tell from where and why ... Personnel was always proactive and helpful, provided refund, good service. Rooms on side street and back of hotel are quiet. Close to bars, restaurants, metros, stores. Good location, easy to reach. Reached hotel by metro from CDG by changing once only.

Dear Leo Marco, Thank you for taking time to share your review. Please accept my apologies for the noize you had to undergo the first nights of your stay. Despite this, I hope you enjoyed your stay. We will be pleased to welcome you again, Best regards, Clémence TURTAUT Responsable Expérience Client

Awesome Location

Ocena na stronie TripAdvisor 5.0/5

melaniej239 Family - 04/05/2017 Opinia zatwierdzona w TripAdvisor

The hotel staff was very friendly and professional. The room was clean and roomy. The hotel was one block from the metro station which linked to all the lines. There is a diverse selection of eating establishments and pubs within walking distance. It was the perfect location.

Dear Melaniej239, Thank you for your nice review! I'm glad to read you found our staff very friendly and professional. It's the best reward for us. And thank you for mentionning our localtion, next to the Moulin Rouge and bars. See you soon in Montmartre, Best regards, Patrick Gaude General Manager
Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - 21/04/2017 Opinie potwierdzone ALL

Dobra lokalizacja, przestrzenny pokoj, dobre sniadanie

Great location - great hotel - great staff

Ocena na stronie TripAdvisor 5.0/5

bdownie Friends getaway - 05/04/2017 Opinia zatwierdzona w TripAdvisor

stayed here for one night only with 2 friends and took the privilege rooms. Have to say that it was probably the most comfort bed I have ever slept in and the pillows were amazing. Excellent breakfast, really friendly and helpful staff and an ideal location for touring around Paris. Would definitely stay here again!

Dear Bdownie, Waw! Thank you for this review. It's such a pleasure to read that you found our pillows amazing, the breakfast excellent and the staff friendly et helpful. I hope to see you again in Montmartre, Best regards, Patrick Gaude General Manager

Najnowsze opinie: 20

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