Pullman Bordeaux Lac

I chose this hotel as had stayed here before The rooms we as expected very comfortable Our meal in the restaurant was good, but the portions a little small Check in was not good and took an age to resolve my simple request that we required a bath tub The check in woman did not seem to know the system and this was confirmed by the manager the she had only two weeks in the job The manager solved the issue and upgraded us

We stayed at the Pullman hotel near the lake in Bordeaux after we had to move north of the Gironde fires from la teste de buch. Our stay was 4 days. The location is great just across the road from the tram to city center. Staff are amazing. Its bright clean and cool. The pool is great. An added bonus when you have been sight seeing. Just park up the car and relax. Didn't try the restaurant except for breakfast which is worth it as you can feed for the day until dinner. There are loads of places to eat near by and we really liked the Hippopotamus across the road. Would definitely stay here again if in Bordeaux.

Just loved this Hotel. We did visit in the heatwave and I’d love to go back when the temperatures are a bit cooler. I did open the window in the room and the mosquitoes were pretty deadly so I advise anyone visiting to keep the windows closed in very hot weather as there is a lake opposite. The air con is wonderful and the bed most comfortable. Great shower. Hotel is lovely and clean and the staff are multi lingual and very helpful. It’s great that the tram into the City is regular and stops right outside. We were very glad to be outside the City and yet within easy reach as the temperatures were in the very high 30’s. The pool was a welcome release and no one wanted to leave.

It doesn’t happen very often but sometimes you find a hotel that literally meets every expectation, and this is it, we booked last minute as it is near to the motorway on our way down to Barcelona and we have been so impressed. It has easy parking, the hotel is stunning, we were welcomed by a very competent member of the reception team who upgraded us to a room with a lake view and nespresso machine, robes were available also. The shower was huge with all the toiletries you would need, the bed comfortable and all was immaculate. Nothing was too much trouble here and we will definitely be staying next time we travel.

It was the worst experience as far as a hotel is concerned. Our room's air conditioner did not work, so we asked for a different room and were told we would get on the next day. The next day, they said they can't give us a different room. Our shower went from scalding hot to cold by itself. We complained, and they said they would have someone look at it, but never did. They had breakfast for 20 euros that included junk and eggs that could be called soup. It was just pitiful, all the way around. Find another place that does what they say.