イビスベルリンメッセ 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 194 件のレビュー

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Messedamm 10, 14057 ベルリン, ドイツ

説明

ホテルのその他の情報

  • 客室からの美しい眺め

  • すべての客室に、スウィートベッド バイ イビスの寝具を備えており、心地良いご滞在をお楽しみいただけます

  • オリンピックスタジアムやヴァルトビューネまではわずか10分です。

  • 展示会場やコングレスセンターに近接

  • 街のあらゆる観光名所の中心部に位置しています

当ホテルの客室

ホテル所在地

イビスベルリンメッセ

Messedamm 10
14057 ベルリン
ドイツ

GPS:52.506748, 13.280307

電話番号
ファックス +49 30 30393333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

BAR

この状況下ですが、当ホテルのバーは営業しております。冷たいお飲み物やおつまみ、温かいお飲み物を終日お召し上がりいただけます。現時点では、お食事はご用意しておりません。お客様のお越しを心よりお待ちしております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  194 件のレビュー

トリップアドバイザーの評価  3.5/5  670 件のレビュー

Don’t stay but staff amazing

トリップアドバイザーの評価 2.0/5

GibTravel ビジネス - トリップアドバイザー認証口コミ

Hotel 1 Staff 5+ On business i booked ibis for 4 nights(200 euros per night)as it was close to Messe but the rooms are horrible and embarrassing for Ibis! They are old and dated with 3 options: 1 smells of smoke, 2 stinks of air freshener, 3 smells of poverty! All the rooms need ripping out and replacing. Many stains including the curtains! The hotel has no ac and it 33 degrees, open the window and it’s too noisy and still hot. The location is perfect but the hotel not however Ibis have a star (Julia) she handles pressure and complaints and always go above and beyond to help. I thought she had been there for years but found out she had only been there for 8 weeks, Ibis please reorganise your hero’s as the hot is a Dump! Many thanks Julio for all of your help and recommendations!!

Dear Richard Gibraltar, Thank you for sharing your feedback regarding your recent stay at ibis Berlin Messe. We truly appreciate your kind words about our staff, especially Julia. We are sorry to hear about the issues you encountered with the room conditions. Your comments are truly valuable to us, and we will address them with the utmost priority. We apologize for any inconvenience caused by the room's conditions and temperature during your stay. Rest assured that we are constantly working to improve our facilities to provide a more comfortable experience for our guests. We hope to have the opportunity to welcome you back in the future and show you the improvements we have made. best regards Celina

Value for money is more then questionable

トリップアドバイザーの評価 3.0/5

Sproud ファミリー - トリップアドバイザー認証口コミ

The hotel has a great location and the staff is really friendly and helpful however when it comes to the rooms, comfort and value for money it is not worth it. The rooms have the charm of a prison cell, okay maybe a Swiss one complaining at a high level. You get one pillow which is flat like anything and one towel for shower and hand drying. On top the sewage in the bathroom did stink. This for over 100 Euro without breakfast not worth it. Some paintings or art on the wall another pillow and towel plus removal of the smell it would have been perfect.

Dear Sproud, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff friendly and appreciated the hotel's location. However, we are sorry to learn about the challenges you faced regarding the room's comfort and value. Please note that our hotel aims to provide a minimalist and modern design, but we will take into consideration your suggestions for additional amenities. Regarding the issue with the bathroom, we apologize for the inconvenience and assure you that we will address this promptly. We appreciate your insights as they help us improve our services. Should your travels bring you back to Berlin, we would be grateful for another opportunity to exceed your expectations. best regards Celina

Do not stay in room 717

トリップアドバイザーの評価 1.0/5

Venture19063793197 トリップアドバイザー認証口コミ

If you like sleep then do not stay in room 717 or any rooms nearby. For one you are next to the lifts so you will hear the lifts going up and down all night and then when you finally do get to sleep you will be woken up at 6 am by the sound of wooden furniture being dragged across the breakfast room which is directly above you and this will continue for hours . The location is good for the Messe but that’s about all.

Do not recomend

トリップアドバイザーの評価 1.0/5

M7859RY_ トリップアドバイザー認証口コミ

Terrible service at reception. The receptionist was very rude!The lobby was uncomfortable and cold. Hygiene in the rooms was good. The hotel is close to the Messe and that is the only advantage. The restaurant attached to the hotel was not good. Next time I would travel to a nicer hotel further away from the Messe.

Not so bad not so good as well

トリップアドバイザーの評価 3.0/5

drrashas2019 ビジネス - トリップアドバイザー認証口コミ

Overall was good experience with my business team we was 5 people in business mention for 6 days there What I don’t like it is they asked the team to make an membership in order to have a free breakfast they did the membership but no one get that free breakfast Another thing they took from 2 of us a deposit for the kettle but they did it but that on the internet so we had an hour arguing with them at check out day to solve there problem so I see they need to have more traning to avoid such problems

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 738 件のレビュー 6.3/10 客室
  • 446 件のレビュー 9/10 サービス
  • 12 件のレビュー 9.5/10 インターネット
  • 459 件のレビュー 8.9/10 朝食
  • 290 件のレビュー 6.2/10 清潔さ
  • 83 件のレビュー 7.1/10 設備
  • 19 件のレビュー 1.5/10 バー＆飲料

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