Praça da Séまで車で15分
Rua Leoncio De Carvalho, 201
アクセス: 1.1 km / 0.684 mi
アクセス: 6 km / 4 mi 1 hrs walk / 20 min drive
チェックインはからです - チェックアウトはです
GRAND PLAZA SAO PAULO JARDINS
The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.
Great location but average hotel
Jack02 Solo travel - トリップアドバイザー認証口コミ
Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.
Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager
Disappointing in some areas
fredflyer16 Couples - トリップアドバイザー認証口コミ
WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.
Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager
Recommend, but a bit disappointed
MarkMtravels Couples - トリップアドバイザー認証口コミ
The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate
Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista
Great business hotel !
alinedeap ビジネス - トリップアドバイザー認証口コミ
Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline
Hi Aline, Thank you so much for taking the time to evaluate us and share with other guests about your stay at the Mercure São Paulo Grand Plaza Paulista hotel. It is always a pleasure to receive positive impressions, our team will be happy with your words. Your feedback is an encouragement for us to continue to improve the quality of our services and our team will be delighted with your compliments. Thanks again for letting us know about your experience, it was a pleasure having you with us. Sincerely, Fernanda Gomes de Oliveira General manager Mercure SP Grand Plaza Paulista
Friendly and nice place to stay
Lymori888 ファミリー - トリップアドバイザー認証口コミ
Since April 2019 I always stay at Mercure Grand Plaza Paulista. Location is convenient, few steps from Paulista Avenue. Also walking distance from Patio Paulista Mall. The staff are helpful and friendly. Breakfast is very good, assortment wise and quality of the goods. Rooms are ok and very clean. A very nice place to stay in São Paulo, makes me feel like i am at home
We thank you for your comments and impressions regarding your stay at the Mercure Grand Plaza Paulista. It is always a pleasure to receive positive impressions. Your feedback encourages us to continue to improve the quality of our services. I clarify that I have carefully analyzed all the questionnaires answered, so that I can take assertive actions to improve our services with the guests. Thanks again for letting us know about your experience. Sincerely, Fernanda Gomes General Manager