拉罗谢尔老港美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 3,357 评论

保证最优惠房价
拉罗谢尔老港美居酒店 - Image 1
拉罗谢尔老港美居酒店 - Image 2
拉罗谢尔老港美居酒店 - Image 3
拉罗谢尔老港美居酒店 - Image 4
Quai Louis Prunier, 17000 拉罗谢尔, 法国

描述

酒店其他优惠

  • 酒店位于拉罗谢尔市中心，靠近 SNCF 火车站和水族馆

  • 小酒馆风格的餐厅，可欣赏全景

  • 室外温水游泳池和大露台

  • 提供私人付费停车场，需视空位情况而定，不接受提前预订。

  • 面积超过 100 平方米，专为您的研讨会和鸡尾酒会活动而设计

我们的客房

酒店位置

拉罗谢尔老港美居酒店

Quai Louis Prunier
17000 拉罗谢尔
法国

GPS:46.153824, -1.149509

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GAEE

GAÉE 是拉罗谢尔的一家全景小酒馆餐厅。餐厅的名字是我们主厨想出来的，对于他来说，这个名字代表着对深海女神的想象。GAÉE 源于主厨对大海的热爱

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  3,357 评论

TripAdvisor 评级  4.3/5  97 评论

卓越奖 2025

Good standard hotel in a good location

Tripadvisor 评级 4.0/5

Shantele72 经 TripAdvisor 认证的评论

Dear Shantele72, Thank you for your feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you appreciated our location and the overall high standard of our services. We understand your concerns regarding the absence of a fridge in your room. This decision was made as we have replaced the minibar with micro-filtered water fountains located in the corridors for your convenience. We appreciate your comments on the terrace room design and the pool area. Your insights are valuable as they help us improve our facilities. We regret that the pool's dimensions and the availability of sunbeds did not meet your expectations. Space constraints limit our ability to expand these areas. Your observation regarding the pool steps is noted, and we are always looking for ways to enhance guest safety and comfort. We hope to welcome you back for another visit, perhaps during a quieter period. Sincerely, Gwenaëlle

Dishonesty about ‘deposit’

Tripadvisor 评级 1.0/5

Marie J 经 TripAdvisor 认证的评论

Dear Mrs Jones, Thank you for sharing your experience with us. We sincerely apologize for any confusion regarding the deposit process and the delay in the reimbursement of the amount. As we have explained to you several times via email, the reimbursement timeframe depends on the banks. The maximum period is one month. We suggested placing a stop payment to expedite the situation, but we are confident in our procedure. This procedure is the same for all our clients, and while there may occasionally be slight delays, there has never been any issue, and we guarantee that. Sincerely, Gwenaëlle Head of Reception

Mostly good

Tripadvisor 评级 3.0/5

crawford g 经 TripAdvisor 认证的评论

Dear Crawfie, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are pleased to hear that you enjoyed your room and the beautiful view from your balcony. However, we sincerely apologize for the lack of housekeeping and the inconvenience caused by the absence of cups and milk in your room. We appreciate your patience in this matter, and I assure you that we will address the service shortcomings you experienced during your check-in. It is our priority to provide a welcoming atmosphere, and I regret that your initial interactions did not reflect that commitment. The person who could not indicate the places on the map was not kept at the hotel. We value your comments on staff training and will certainly take them into consideration to enhance our team’s service standards. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Sincerely, Gwenaëlle Cheffe de réception

Nice hotel in a great location

Tripadvisor 评级 4.0/5

stevedG4887KR Couples - 经 TripAdvisor 认证的评论

Dear Steve D, Thank you for your kind words about our hotel's location and the quality of our meals. We appreciate your feedback regarding the noise from the courtyard and the firmness of the pillows. For your next visit, please do not hesitate to inform our team, who will be happy to assist you in finding a more comfortable option. We look forward to welcoming you back. Sincerely, Gwenaëlle Cheffe de réception

Lovely Hotel, fantastic location

Tripadvisor 评级 5.0/5

jmW4093AM 经 TripAdvisor 认证的评论

Dear J P M, Thank you for your kind words regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you enjoyed our fantastic location, comfortable beds, and the amenities provided in your room. We appreciate your feedback about our bar's closing time. While we aim to create a peaceful atmosphere for all our guests, we understand that later hours can enhance the experience for some. Your comments will certainly be taken into consideration as we continuously strive to improve our services. It is wonderful to know that you enjoyed our breakfast offerings, and we hope it added to the pleasure of your stay. We look forward to welcoming you back for another delightful visit in the future. Sincerely, Gwenaëlle Cheffe de réception

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其他网络用户评价我们的酒店

  • 1,331 评论 8.9/10 位置
  • 1,550 评论 7.5/10 房间
  • 1,758 评论 9.5/10 服务
  • 17 评论 7.3/10 上网
  • 821 评论 9.4/10 早餐
  • 585 评论 8.1/10 食物
  • 445 评论 9.5/10 氛围
  • 411 评论 8.6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。