拉罗谢尔老港美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 2,386 评论

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描述

酒店其他优惠

  • 旧港和 La Rochelle 塔全景

  • 1000 平方米的会议室,适合举办研讨会和鸡尾酒会

  • 提供私人付费停车场,需视空位情况而定,不接受提前预订。

  • 靠近拉罗谢尔火车站和水族馆

我们的客房

酒店位置

拉罗谢尔老港美居酒店

Quai Louis Prunier
17000 拉罗谢尔
法国

GPS:46.153824, -1.149509

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GAEE

GAÉE 是拉罗谢尔的一家全景小酒馆餐厅。餐厅的名字是我们主厨想出来的,对于他来说,这个名字代表着对深海女神的想象。GAÉE 源于主厨对大海的热爱

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,386 评论

TripAdvisor 评级  4.5/5  63 评论

Perfect hotel in the heart of La Rochelle

Tripadvisor 评级 5.0/5

janetblakey4 Couples - 经 TripAdvisor 认证的评论

We stayed here for 2 nights but wish it had been longer. Beautiful hotel, so clean and wonderful facilities. Our room was good, not large but adequate. The bed and pillows were super comfy. The pool area was wonderful and so clean like the rest of the hotel! We ate in the restaurant for the 2 nights and we were very impressed with the quality of the food. All staff were very friendly, a special mention to Timeo in the bar area. Lovely chap and very informative about the area. I would love to stay here again!

Good morning, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay at Hôtel Mercure La Rochelle Vieux-Port. It is a pleasure to know that you found our hotel to be perfect, clean, and with wonderful facilities. We are thrilled that you appreciated the comfort of our rooms, the cleanliness of the pool area, and the quality of the food in our restaurant. Your kind words about our staff, especially Timeo, are truly appreciated. We look forward to welcoming you back for a longer stay in the future. Gwenaëlle Cheffe de réception

Superb all round

Tripadvisor 评级 5.0/5

Jane W 经 TripAdvisor 认证的评论

Stayed two nights here and I am sorry it wasn’t longer. This hotel is very well run and all the staff are extremely helpful and friendly. To start with the room was excellent. It was fresh and new with a decent size bathroom. Very comfortable indeed. Breakfast is well organised and there is a large choice of bread and cereal. Thank you for having filter coffee! We enjoyed the restaurant so much we had dinner there both nights too. The pool is a good size - you can actually swim and do lengths - and there are plenty of loungers. Can’t praise this place enough. Check in and check out efficient and friendly as well.

Dear Chocwaffles, Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in La Rochelle very soon. Best regards, Gwenaëlle

Superb Refurbishment

Tripadvisor 评级 5.0/5

Barbara W 经 TripAdvisor 认证的评论

This hotel has been revamped and they have done a superb job. It is in a brilliant position, walkable to everywhere….out of the noise and the train and bus stations only 4 minutes away. Extremely helpful staff, and a good choice at breakfast time…..would highly recommend!

Dear 288barbaraw, What a joy to read such a positive comment, thank you very much! It is an honour to know that you were impressed by your stay at the Mercure de La Rochelle. I am also pleased to convey your congratulations to all staff. Thank you again for taking the time to share your impressions, we will be happy to welcome you soon! See you soon Gwenaëlle

Significant issues but rapid responses

Tripadvisor 评级 5.0/5

drewn820 经 TripAdvisor 认证的评论

This is a tricky one to review. Any business can experience from time to time. Sometimes, technology fails. Without wishing to bore anyone with the details of technical issues, I would like to emphasise this: The staff, form the most junior to the most senior were very impressive. The were calm, empathetic, responsive (often beyond the call of duty) friendly, accommodating and thoroughly professional at all times. They were not to blame for unusual technical issues. They do deserve credit for how they dealt with them. This is a great hotel run by a great team and fully deserves 5 stars.

Dear Drewn820, Thank you for your comments following your stay at the Mercure La Rochelle Vieux-Port. We are pleased to have gained your trust during your visit, and thank you for these kind words. We will pass on your compliments to our whole team with great pleasure, because we work day after day with the goal of your complete satisfaction. That’s why feedback like yours is very important to us. We hope to welcome you very soon for a future stay. Sincerely, Gwenaëlle

Great location

Tripadvisor 评级 5.0/5

Perthluv2travel 经 TripAdvisor 认证的评论

The hotel is in a great location in the old port and within easy walking distance to the train station and bus station for buses to Ile de Re. Room was perfectly appointed however was on the small side especially for two people with a suitcase each. Great breakfast.

Good afternoon, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time, don't hesitate to choose our privilege room, they are largest than the standard room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaëlle Front office manager

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其他网络用户评价我们的酒店

  • 897 评论 8.7/10 位置
  • 1,084 评论 7.5/10 房间
  • 1,242 评论 9.5/10 服务
  • 10 评论 7.4/10 上网
  • 556 评论 9.5/10 早餐
  • 350 评论 9.6/10 氛围
  • 337 评论 8.8/10 设施
  • 263 评论 8.8/10 清洁度

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