Sofitel Страсбург Гранд-Иль 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 983

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Описание

Особенности отеля

  • Временный ледовый каток на рождественской ярмарке

  • Побалуйте себя средиземноморской кухней в ресторане поп-ап La Terrace Sofitel

  • Внутренний двор с садом 300 м²

  • Помещения для семинаров с естественным освещением и видом на церковь Сен-Пьер-ле-Жён

  • Место высадки из автобуса и парковка. Парковка (услуги парковщика), станц. зарядки электромоб.

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Расположение отеля

Sofitel Страсбург Гранд-Иль

4 place Saint Pierre le Jeune
67000 СТРАСБУРГ
Франция

GPS:48.585184, 7.746356

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

LA BRASSERIE

Ресторан Brasserie предлагает знаменитые блюда французской кухни от шеф-повара Матью Кляйна (Mathieu Klein).

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 983

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 129

Сертификат качества 2024

Примечание: отзывы клиентов 0.5/5

Sofia Семьи - Проверенные отзывы - ALL

Гости уехали в первый же день. Было очень холодно. С ребенком 4 месяцев не возможно было находиться в отеле Просим вернуть деньги

Thank You Charlotte!

Примечание: Tripadvisor 4.0/5

jamesdQ3571KI Couples - Реальные отзывы TripAdvisor

This is not a 5 star hotel. Clean and comfortable and well located but lacking the 5 star extras. Room extremely small. The one exception was Charlotte in guest services who went above and beyond in helping my wife who took a bad fall in the street and had a mild concussion.

Dear James, Thank you for sharing your feedback. We're glad to hear that you found our hotel clean, comfortable, and well-located. However, we regret that you felt we did not meet the expectations of a 5-star experience in certain areas. We truly appreciate your kind words about Charlotte in guest services. We’re proud of her dedication and are delighted to know that she was able to provide excellent support when your wife needed assistance. We hope she is feeling better after her fall. Your comments about the room size and the lack of certain 5-star amenities are important to us, and we will carefully review them to ensure we continue improving our guests' experiences. We would love the opportunity to welcome you back and provide you with an even better stay in the future. Best regards, Beatrice Aouadi Director of Guest Experience

Pretty good hotel in a great location

Примечание: Tripadvisor 4.0/5

TWCCharlotte_NC Couples - Реальные отзывы TripAdvisor

The best part of this hotelis the location, walkable to everything in Strasburg. The hotel was nice, a little worn, and the rooms were the same - nice but a bit beat up. Staff was very nice, but I would not come here for the hotel experience, it’s really all about a very good hotel in a great location.

What a mess

Примечание: Tripadvisor 1.0/5

bir52292 Реальные отзывы TripAdvisor

This place is a dump. Just got my room today and room isn't even worth 1 star. I have never seen carpet so worn down with stains and 3 colors on the carpet. So many nicks, dings, pieces missing out of the doors, table, walls, tile. I have stayed at best western hotels nicer than this. I wiped down the room and the wipes were black proving how unclean the room is. They have probably a hundred places that need to be patched and painted in this room. Never seen anything like this in a 5 star hotel. I also asked for a super quiet room and was assured it was, instead I am listening to many many kids screaming out my window because of the festivities on the hotel ground below me. I can't even rest after the long flight because of the screaming below me. There is no sound proofing between the rooms and I can hear every word my neighbors are saying. There is black hair all over my bedroom floor and shirt black hairs all over the bathroom shower and bathroom walls. And the shower water doesn’t stay a consistent temperature it goes burning hot to cold to warm on repeat. The gym has a broken spin bike and trash and used water cups thrown about not in the trash. This hotel is a mess.

SAD SOFITEL in Strasbourg

Примечание: Tripadvisor 2.0/5

CHINAMEDEXPERT Реальные отзывы TripAdvisor

Staff is very nice, however the day we checked in, they had a water leak so "AFTER" we paid, they then advised us, which was a bit sneaky. Had they provided us notice, we would have found a new hotel, or expect them upon arrival to have made acceptable arrangements. Water was turned off from 10.00 PM until early AM, so if wanted to take a shower or go to the bathroom it was not available. The hotel needs a complete makeover. Carpets were filthy, and the suite was very tiny and oddly organized. This is a definite "NO GO". The bell services were EXCELLENT.

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Другие интернет-пользователи оценили наш отель

  • 607 Отзывов 9.4/10 Расположение
  • 896 Отзывов 5.2/10 Номер
  • 1 169 Отзывов 9.3/10 Сервис
  • 6 Отзывов 9.5/10 Интернет
  • 395 Отзывов 4.9/10 Атмосфера
  • 335 Отзывов 8.2/10 Завтрак
  • 247 Отзывов 4/10 Чистота
  • 229 Отзывов 5/10 Удобства

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