Novotel Страсбург Центр Алль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 308

Гарантия
лучшей цены
Novotel Страсбург Центр Алль - Image 1
Novotel Страсбург Центр Алль - Image 2
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Novotel Страсбург Центр Алль - Image 4
Quai Kleber, 67000 СТРАСБУРГ, Франция

Описание

Особенности отеля

  • В 10 минутах ходьбы от станции TGV и кафедрального собора

  • Семейные номера (бесплатное проживание 2 детей до 16 лет)

  • В ТЦ Place des Halles

  • Общественная подземная автостоянка при отеле (ул. Севастополь)

  • Конференц-залы на 100 человек

Наши номера

Расположение отеля

Novotel Страсбург Центр Алль

Quai Kleber
67000 СТРАСБУРГ
Франция

GPS:48.586125, 7.74299

Телефон
Факс +33 3 88 21 50 51

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 308

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 428

Decent family hotel, great location

Примечание: Tripadvisor 4.0/5

thegeorgiegirl1 Реальные отзывы TripAdvisor

Dated room by Novotel Standards but modern bar and dining area. Breakfast was excellent. There was a nice kids play area by the bar, better than the other Novotels we’ve stayed in this week! The parking was absolutely fine & not complicated, you just need to follow the signs as the hotel building and parking is shared with Ibis. Location is a short walk from the Le Petit France & attached to shopping centre so very good overall!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Fronf Office Manager

Very comfortable and excellent location for cathedral and petite France.

Примечание: Tripadvisor 5.0/5

144martynf Реальные отзывы TripAdvisor

Clean, comfortable and excellent location. Front office team were exceptionally courteous and helpful offering extended checkout for instance. Would recommend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office manager

Not at Novotel standard

Примечание: Tripadvisor 2.0/5

MauroP645 Реальные отзывы TripAdvisor

I've been there after visiting 3 Novotel and 1 Ibis in France, and 1 Mercure in Amsterdam. I was not sure whether to book Novotel Strasbourg Centre Halles or Mercure Strasbourg Centre Gare, which for the day had the same price. I decided for Novotel because it was slightly closer to the city center, and that was the only positive of the stay. If you arrive by car, you need to know in advance where is the enter of the parking for the hotel, because there is no option to park in front of the hotel to reach the reception, without putting you in the position to get a fine from the police. The experience happened to me and another guest at the same time, we parked illegally at the bus stop, we went into the Shopping Mall where the hotel is located (yes, it is in a shopping mall) and we looked for the reception that we found asking around, and we have been told that to park in the Shopping Mall parking which we have seen on the way to the hotel, with no special indication on how to reach it. We thought "ok we go around the building", the problem was there was no road open to the traffic which goes around the building, we were in a one-way road with no turning back which forced us to do a nice trip in the restricted-traffic area of the old town. Now I don't know how this works in Strasbourg, but in other places normally you get a fat ticket in the mail, I hope that won't happen. The problem is, why are guests not informed before reaching the hotel about this parking/oneWay/restrictedTraffic/roadClosed issues. I've got email from Accor hotels notifying me of very minor issues in the same holiday, not sure why at this Novotel they think there is no issue. Besides that, the room is the usual Novotel France room, but everything looked just a bit old especially in the bathroom area. Where the toilet is, everytime you close the door the air movement will make the ceiling panels lift and fall with a good amount of noise which is not the best if you use it during the night and kids are sleeping. The quality of the breakfast was as good as the usual Novotel level, but there are a lot of tables for the available space and it's not easy to move around or to be sit comfortably enough. Actually space is also an issue with elevators, you have family of four with luggage you fill it up without being able to move.

Dear Guest, Thank you for taking the time to share your detailed experience about your stay at Novotel Strasbourg Center Halles. We are sincerely sorry to learn that your visit did not live up to your expectations, particularly with regard to accessibility by car and the lack of information regarding parking. An explanatory email for access to the parking lot is sent via all reservation platforms at the time of booking. We recommend that our guests go directly to the parking lot so as not to have to worry about parking in front of the hotel. We will see why you did not have this information before your arrival. We fully apologize for any inconvenience caused. Rest assured that we will strengthen our communications, with clearer and more precise instructions on access to our hotel via public parking Concerning the room and the equipment, we regret that the general condition and comfort did not satisfy you. We will take note of your observation on the toilet ceiling and we will have this checked quickly by our technical department. The layout of the breakfast space is also a point that we will re-evaluate with our team to improve the flow and comfort of our customers. We hope to have the opportunity to welcome you again in better conditions and to regain your trust. Sincerely, Charlène ZAEGEL Front Office Manager

Grubby basic hotel but well located

Примечание: Tripadvisor 2.0/5

geschke2207 Семьи - Реальные отзывы TripAdvisor

Grubby hotel in centre of Strasbourg. Parking garage is a labyrinth of stairs and passages and very dirty. That’s the first impression arriving by car. Room is basic and old. Hotel is well located right next to Centre Halles shopping centre and 1 tram stop away from the main station. We were passing through for 1 night before onward travel so it was ok.

Centrally located and can have a good view

Примечание: Tripadvisor 4.0/5

WpgTrvlrs Семьи - Реальные отзывы TripAdvisor

The hotel is conveniently attached to a shopping mall, and has a restaurant & lounge on the main floor. Our room met expectations lean with mini fridge, microwave, and coffeemaker; with the couch already separated to alert two single beds. So a good place to stay near the action of old Strasbourg.

Dear Guest, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your stay, especially our central location, the connection to the shopping mall, and the comfort of your room with its useful amenities such as the mini fridge, microwave, and coffeemaker. It’s great to know the room layout suited your needs and allowed you to fully enjoy the vibrant surroundings of Strasbourg’s old town. We hope to have the pleasure of welcoming you again soon! Best regards,

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Другие интернет-пользователи оценили наш отель

  • 901 Отзывов 8.9/10 Расположение
  • 874 Отзывов 5.5/10 Номер
  • 680 Отзывов 8.5/10 Сервис
  • 15 Отзывов 6.2/10 Интернет
  • 497 Отзывов 8.2/10 Завтрак
  • 414 Отзывов 4.9/10 Комфорт
  • 347 Отзывов 5.1/10 Чистота
  • 288 Отзывов 4.7/10 Атмосфера

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