Sofitel Strasbourg Grande Ile 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.888 beoordelingen

Sofitel Strasbourg Grande Ile - Image 1
Sofitel Strasbourg Grande Ile - Image 2
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Omschrijving

Extras van het hotel

  • Onze tijdelijke ijsbaan tijdens de kerstmarkt

  • Geniet van de mediterrane keuken in het pop-uprestaurant La Terrace Sofitel

  • Binnentuin van 300 m²

  • Seminarruimten met daglicht en uitzicht op de Kerk van Saint-Pierre-le-Jeune

  • Busuitstapplaats en parkeren. Privéparkeerplaats met parkeerservice + EV-oplaadpunten

Onze accommodaties

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Hotel locatie

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
Frankrijk

Gps:48.585184, 7.746356

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

LA BRASSERIE SOFITEL

De Brasserie biedt een doorlopende service, zodat u kunt genieten van karakteristieke Franse gerechten, bereid door chef-kok Mathieu Klein.

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Meer informatie

ALL beoordeling  4.4/5  1.888 beoordelingen

TripAdvisor score  4.0/5  2.133 beoordelingen

Certificaat van uitmuntendheid 2024

Toplocatie en heel vriendelijk personeel! Zijn in de watten gelegd:)

Avis-klantbeoordeling 5.0/5

Rosanna Gezinnen - ALL bevestigde berichten

Dear Rosanna, We very much appreciate your comments regarding your stay at the Sofitel Strasbourg Grande Île. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Prima locatie

Avis-klantbeoordeling 4.0/5

Patrick Vrienden - ALL bevestigde berichten

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Sofitel Strasbourg Grande Île. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We're glad to hear that you appreciated the service from our staff and enjoyed the central location of the hotel, with everything being within walking distance. We understand that, as a Gold Member, you were expecting a separate check-in and apologize for the inconvenience. We will certainly work on improving this aspect to ensure a smoother experience for future guests. We hope to welcome you back soon! Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Prima locatie perfect hotel

Avis-klantbeoordeling 5.0/5

B. Stellen - ALL bevestigde berichten

Geachte heer B., Hartelijk dank voor uw geweldige feedback! We zijn blij te horen dat u genoten heeft van onze perfecte locatie, mooie kamers en gezellige restaurant. Het is geweldig om te weten dat ons vriendelijke team en onze service uw verblijf onvergetelijk hebben gemaakt. We kijken ernaar uit om u binnenkort eer te verwelkomen voor een fantastische ervaring! Hartelijke groeten, Anais Guest Relation

Gehorig

Avis-klantbeoordeling 3.0/5

Erik D. Stellen - ALL bevestigde berichten

Dear Monsieur D., Thank you for sharing your feedback with us. We are truly sorry to hear that your stay did not meet expectations. Please accept our apologies for the issues you encountered with noise, cleanliness, and the condition of the carpets and woodwork. We are actively addressing these concerns to ensure they do not occur in the future. On a positive note, we are happy to know that you found our staff friendly and helpful. We pride ourselves on our service, and it's great to see that reflected in your experience. We hope you’ll give us another chance to offer you a more comfortable stay. Kind regards, Charlotte Guest Relations

Goed hotel, goede locatie

Avis-klantbeoordeling 3.5/5

Madelon Stellen - ALL bevestigde berichten

Dear Monsieur V., Thank you for sharing your feedback with us. We are glad to hear that you appreciated the hotel's location and especially the excellent service provided by our concierge, Mathieu – we are proud to have him on our team, and we will make sure to pass along your kind words. We regret that some aspects of your stay did not fully meet your expectations, and we understand that the changes might not have aligned with your previous experiences. Your comments regarding the menu options and room size have been noted, and we will review these areas to ensure we maintain the quality and warmth our guests expect. We appreciate your suggestion for a bit more personal touch and refurbishment, and we are always looking for ways to improve. Our team will be made aware and we will be sure to improve on this for your next visit. We hope to welcome you back in the future and provide an experience that better reflects the home-like feel you have come to enjoy. Thank you again for your valuable feedback. Kind regards, Charlotte Guest Relations

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 607 beoordelingen 9.5/10 Locatie
  • 896 beoordelingen 4.9/10 Kamer
  • 1.159 beoordelingen 9.1/10 Service
  • 7 beoordelingen 9.6/10 Wifi
  • 395 beoordelingen 4.7/10 Sfeer
  • 338 beoordelingen 8/10 Ontbijt
  • 266 beoordelingen 3.4/10 Netheid
  • 245 beoordelingen 4.9/10 Voorzieningen

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