Sofitel Strasbourg Grande Île 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.830 beoordelingen

Sofitel Strasbourg Grande Île - Image 1
Sofitel Strasbourg Grande Île - Image 2
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Omschrijving

Extras van het hotel

  • Centrale locatie voor bezienswaardigheden en om te winkelen

  • De magie en betovering van de kerstmarkt bij Sofitel Strasbourg

  • De stadswijngaard van 300 m² wordt in het winterseizoen tot ijsbaan omgetoverd

  • Conferentieruimten met daglicht en uitzicht op de kerk Saint-Pierre-le-Jeune

  • Eigen parkeerplaats met parkeerservice

Onze accommodaties

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Hotel locatie

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRAATSBURG
Frankrijk

Gps:48.585184, 7.746356

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

LA BRASSERIE SOFITEL

De Brasserie biedt een doorlopende service, zodat u kunt genieten van karakteristieke Franse gerechten, bereid door chef-kok Mathieu Klein.

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Meer informatie

ALL beoordeling  4.3/5  1.830 beoordelingen

TripAdvisor score  4.2/5  2.167 beoordelingen

Certificaat van uitmuntendheid 2024

Avis-klantbeoordeling 2.0/5

Kees W. Stellen - ALL bevestigde berichten

eerste kamer (junior suite) niet echt netjes en met erg veel herrie vanaf 6 uur in de ochtend. tweede kamer ook zo, zo, niet 4 laat staan 5 ster waardig. alleen brasserie uitstekend en de congierge van dienst was prima

Dear Guest, Thank you for taking the time to share your impressions following your recent stay with us. We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the condition and comfort of your rooms. Your comments about the room quality and noise have been shared with our technical and housekeeping teams so that appropriate improvements can be implemented. Please be assured that we are actively reviewing a program to refresh and enhance our spaces to ensure our guests enjoy the full comfort and quality that Sofitel standards represent. We are, however, delighted to hear that you enjoyed the service in our brasserie and the assistance provided by our concierge. Your compliments will be shared with them with great pleasure. We sincerely hope to have the opportunity to welcome you back to Strasbourg and provide an experience fully aligned with your past memories of the Sofitel brand. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Avis-klantbeoordeling 5.0/5

Rob S. Stellen - ALL bevestigde berichten

Lekker hotel in het centrum, goed terras bij de ingang, mooie kamers , goed restaurant en uitgebreid ontbijt met veel soorten brood en cakes.

Cher Client, Un grand merci pour votre superbe retour ! Nous sommes ravis de savoir que vous avez passé un excellent séjour à Sofitel Strasbourg et que vous avez apprécié notre emplacement central, notre terrasse, nos chambres et notre petit déjeuner copieux. C’est un plaisir de lire que le service reste constant à chacune de vos visites. Toute l’équipe sera enchantées de savoir que leur travail contribue à rendre vos séjours toujours agréables. Nous avons hâte de vous accueillir à nouveau lors de votre prochaine visite annuelle ! Cordialement, Beatrice Aouadi Directrice Expérience Client & Duty

Avis-klantbeoordeling 5.0/5

Roland G. Stellen - ALL bevestigde berichten

Prima hotel, in het centrum en toch rustig. Sofitelkwaliteit : dus super. Toch een kleine suggestie : vervang het bad door een inloopdouche.

Dear Guest, Thank you very much for your kind feedback. We are delighted to know that you enjoyed our central location and experienced the quality service Sofitel strives to provide. We also appreciate your suggestion regarding the bathtub. For your next stay, we would be happy to offer a room with a shower—please feel free to contact me directly to arrange this. Regarding the welcome drink, please note that it is available via your application, and we apologize if this was not highlighted during your visit. We look forward to welcoming you back to Sofitel Strasbourg for another exceptional stay. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty be…

Avis-klantbeoordeling 3.5/5

Rick C. T. F. Stellen - ALL bevestigde berichten

De lobby ruim , zwaar verouderd meubels , wat verloederd , slaapkamer ruim , zwaar verloederd , slecht vies tapijt , lelijke sofa , badkamer voor accesible okay, kamer stonk continu. . Binnen tuin uitermate ongezellig , maar de conciërge Mathieu, een van de besten . Service ook goed . Vezels te duur voor wat ik betaald heb voor een 5 sterren Sofitel

Dear Guest, Thank you very much for sharing your detailed feedback regarding your recent stay with us. While I am truly sorry to read that several aspects of your experience did not meet your expectations, I am delighted to hear your kind words about our concierge Mathieu. We are very proud to have such a dedicated colleague on our team, and I will be sure to share your praise with him personally. Please accept my sincere apologies for the discomfort you encountered with the room condition and ambiance. Your comments have been shared with our management team as we remain fully committed to continuous improvements, including future renovation plans. Your loyalty as a Silver member of ALL – Accor Live Limitless is very important to us. I would greatly appreciate the opportunity to follow up with you directly to ensure we restore your confidence in Sofitel. Please feel free to contact me at be… at your convenience. Thank you again for recognizing Mathieu’s outstanding service, and for your constructive feedback. We sincerely hope to welcome you back in the future, once our enhancements are complete, for the refined Sofitel experience you deserve. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Avis-klantbeoordeling 4.0/5

Denis L. Stellen - ALL bevestigde berichten

Excellent staff! Unfortunately rooms have a worn-out appearance - especially the bathrooms. Also the mattress was lumpy. A pity the restaurant is closed on Sunday evenings.

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are truly delighted to read your kind words about our team — especially the reception, porter, restaurant, and bar staff. Your compliments have been proudly shared with them, as they are a true source of motivation for our daily efforts. At the same time, we deeply regret that certain aspects of your stay did not fully meet your expectations, particularly regarding the condition of the room and mattress. Please accept our sincere apologies for any discomfort this may have caused. Your observations regarding the worn appearance of the bathrooms and the mattress have been passed on to our maintenance and housekeeping departments for review and immediate action where possible. We also understand your disappointment about the restaurant being closed on Sunday evenings. However, we are pleased to share that our bar is open and offers a delightful selection of dishes and snacks to enjoy in a relaxed atmosphere. We hope this alternative added to your experience, and we are always looking at ways to enhance our services in line with our guests’ expectations. It is heartening to know that despite these drawbacks, you still rated many aspects of your stay very highly — including sustainability initiatives, check-in/check-out, cleanliness, breakfast, and Wi-Fi. We greatly appreciate your loyalty as a member of ALL – Accor Live Limitless, and we are pleased that you would recommend us to others. Should your travels bring you back to the area, we would be honored to welcome you again and provide an improved experience. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 590 beoordelingen 9.5/10 Locatie
  • 897 beoordelingen 4.8/10 Kamer
  • 1.298 beoordelingen 9.2/10 Service
  • 7 beoordelingen 9.6/10 Wifi
  • 426 beoordelingen 4.9/10 Sfeer
  • 318 beoordelingen 7.9/10 Ontbijt
  • 286 beoordelingen 3.9/10 Netheid
  • 259 beoordelingen 4.2/10 Voorzieningen

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