Sofitel Strasbourg Grande Ile 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.800 opiniones

Sofitel Strasbourg Grande Ile - Image 1
Sofitel Strasbourg Grande Ile - Image 2
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Sofitel Strasbourg Grande Ile - Image 4

Descripción

Extras del hotel

  • Pista de hielo temporal en el mercado navideño

  • La Brasserie le da la bienvenida en su bonita terraza los días soleados

  • Jardín interior de 300 m²

  • Espacios de seminarios con luz natural y vistas a la iglesia de Saint-Pierre-le-Jeune

  • Aparcamiento privado con servicio de aparcacoches

Nuestros alojamientos

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Localización del hotel

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
Francia

GPS:48.585184, 7.746356

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

LA BRASSERIE SOFITEL

La Brasserie ofrece un servicio ininterrumpido con emblemáticos platos de la gastronomía francesa elaborados por el chef Mathieu Klein.

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Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.800 opiniones

Valoración de TripAdvisor  4.2/5  2.138 opiniones

Certificado de excelencia 2024

Buena ubicación y profesionalidad de los trabajadores

Nota de clientes de Avis 4.0/5

Francisco Parejas - Comentarios confirmados ALL

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Strasbourg Grande Île. We are pleased to hear that you were satisfied with the location, the professionalism of our team, and the restaurant. We regret that the superior room you were initially assigned did not meet your expectations and did not match the photos on our website. We also apologize for the issues with the carpet and chipped walls. These details are important to us, and we will address them promptly. We appreciate your understanding and are glad you were able to enjoy the upgraded room. We look forward to welcoming you back and providing an even better experience next time. Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Ruido insoportable de motores fuera de la ventana

Nota de clientes de Avis 1.5/5

Luis Parejas - Comentarios confirmados ALL

Dear Luis Gerardo V., Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the noise. We understand how disruptive this must have been, especially when trying to get a good night’s rest. Please rest assured that we take all guest feedback seriously. We will address this issue with our team and investigate ways to minimize such disturbances in the future. We deeply regret that your concern was not addressed in a satisfactory manner during your stay. This is certainly not the level of service we strive to provide. We hope you will consider giving us another opportunity to welcome you and provide you with a Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Buena ubicacion

Nota de clientes de Avis 4.5/5

Teresa Familias - Comentarios confirmados ALL

Teresa, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Beatrice Aouadi Director of Guest Experience & Duty

Magnifico

Nota de clientes de Avis 5.0/5

Patricia Familias - Comentarios confirmados ALL

Dear Daniel P., We very much appreciate your comments regarding your stay at the Sofitel Strasbourg Grande Île. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Buenísima ubicación

Nota de clientes de Avis 4.0/5

Anónimo Familias - Comentarios confirmados ALL

Dear Mrs G., Thank you for taking the time to tell us about your experience at the Sofitel Strasbourg Grande Île. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 584 opiniones 9.4/10 Ubicación
  • 854 opiniones 5.3/10 Habitación
  • 1.165 opiniones 9.2/10 Servicio
  • 7 opiniones 9.5/10 Internet
  • 385 opiniones 5.5/10 Ambiente
  • 319 opiniones 8.3/10 Desayuno
  • 266 opiniones 4.1/10 Limpieza
  • 238 opiniones 5.1/10 Instalaciones

Ofrecido por Trustyou

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