ノボテルケアンズオアシスリゾート 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,115 件のレビュー

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説明

ホテルのその他の情報

  • 温菜と冷菜を取り揃えた朝食ビュッフェ

  • くつろいだ雰囲気のモダンなダイニング「ミズナ」

  • ロビーで無料の高速Wi-Fiを提供

  • 全客室にChromecast対応の55インチのLCD TVを備えています

  • ビジネスイベントに最適な5室の柔軟なスペース

当ホテルの客室

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ホテル所在地

ノボテルケアンズオアシスリゾート

122 Lake Street, オーストラリア
4870 ケアンズ
オーストラリア

GPS:-16.918613, 145.772766

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,115 件のレビュー

トリップアドバイザーの評価  4.5/5  456 件のレビュー

2024エクセレンス認証

Wonderful resort

トリップアドバイザーの評価 5.0/5

Ceried Solo travel - トリップアドバイザー認証口コミ

From checkin onwards my stay has been amazing. Lovely large renovated room with pool view. Spotlessly clean. Even though it overlooked the pool it was quiet. Breakfast buffet was excellent. Staff were very welcoming and a special mention for Elissa on the front reception who always had a smile and a chat when it was quiet. Huge thank you to Lillian in housekeeping who made up my room most of my stay. Lillian always had a smile and being a local gave me ideas of where to visit and always asked how my day had been. Highly recommend a stay here.

Thank you for your wonderful review! We're thrilled to hear that your stay at our resort was amazing from check-in onwards. It's fantastic that you enjoyed your lovely, large renovated room with a pool view, and we're glad it was spotlessly clean and quiet despite overlooking the pool. We're delighted that you found the breakfast buffet excellent as well. We'll make sure to pass along your compliments to Elissa at the front reception for her welcoming attitude and to Lillian in housekeeping for her exceptional service. We're glad that Lillian's local knowledge enhanced your stay and that she always had a smile for you. Thank you for highly recommending a stay at our resort! We truly appreciate your kind words and your support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels until we see you again!

古い

お客さまの声 2.5/5

カ. ファミリー - 確認済みレビュー すべて

部屋が古く、暗かった 2階で隣りの部屋のバルコニーのせり出しがあり、プール側の眺望がのぞめるはずでしたが、半分ほど塞がれる状態で外が見えず、遅くまでプールではしゃぐ宿泊者がうるさかったです。 早くから予約をしていたので、楽しみにしていましたが、快適なホテルライフとはいかず、残念でした

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

ロケーションよし

お客さまの声 3.5/5

Ms.ktbow ご友人 - 確認済みレビュー すべて

ラグーンプールを見下ろす清潔な部屋での滞在は快適だった。ただし事前に早朝の到着を伝えていたにも関わらず、チェックイン時に何の配慮もされなかったのは意外。適切な説明はなく、午後2時まで待たされた。できるだけ早く準備をしていただけるとよかった。 レストラン入り口スタッフ(女性)はフレンドリーで、朝の気分を明るくしてくれた。 朝食メニュはもう少しバラエティがあってもよいのでは。 プールは掃除も行き届き、家族連れが毎日楽しそうだった。次回は小さな子供たちも一緒に滞在したいものだ。

K.T Bowさん 当ホテルに関するコメントをいただきありがとうございます。チェックインの際にご不便をおかけして申し訳ございませんでした。ご滞在をお楽しみいただけたことを嬉しく思います。またご家族をお迎えできることを楽しみにしています。 Sincerely, Rebecca Stewart Assistant Manager H0…

Great fun in the sun. Novotel Cairns Oasis. Good central location.

トリップアドバイザーの評価 4.0/5

Al40D ファミリー - トリップアドバイザー認証口コミ

Lovely pool area. Swim up bar. Good organised kids activities. Pool view rooms are great. Would stay again. Only down side is staff can be lacking in the Moku Bar Area. Sometimes can be disinterested even when there are other customers. Overall though stay was lovely

Thank you for taking the time to share your feedback Al40D! We are happy to read you had an enjoyable stay and fully enjoyed the pool area with activities organized. We look forward welcoming you back for another enjoyable stay.

Lovely Stay!

トリップアドバイザーの評価 5.0/5

249brookea Couples - トリップアドバイザー認証口コミ

My partner and I stayed at the Novotel for my birthday in April 2024. Our room was upgraded free of charge and we were met with a bottle of champagne and birthday cake in our mini fridge. The room was lovely, the staff were all really happy and willing to help whenever needed. Car parking was reasonably priced. Buffet breakfast was great. Swim up bar was awesome and all the food we ate was amazing. A lot of vegan options which I was pleasantly surprised about! The only thing negative I would say is that my partner and I found the bed quite uncomfortable and both woke up with sore backs, of course this could be a personal preference thing but thought it’s worth mentioning. Also there is no exhaust fan in the bathroom which was a little annoying but otherwise everything was amazing. Would go back in a heartbeat.

Thank you for sharing your birthday stay experience at our resort! We're thrilled to hear that you enjoyed your time with us. It's wonderful to know that you received a complimentary room upgrade and were greeted with a bottle of champagne and birthday cake – what a delightful birthday surprise! We're glad that you found the room lovely and that our staff provided excellent service throughout your stay. We're pleased that you found the car parking reasonably priced and enjoyed the buffet breakfast, swim-up bar, and the variety of amazing food options, including vegan choices. We apologize if you found the bed uncomfortable and woke up with sore backs. Your feedback is valuable, and we'll certainly look into ways to improve the comfort of our beds for our guests. Thank you for considering Novotel for your future stays, and we would be delighted to welcome you back anytime! If there's anything else we can do to make your next stay even more enjoyable, please let us know. Wishing you many more happy birthdays ahead!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 679 件のレビュー 7.7/10 料理
  • 652 件のレビュー 7/10 清潔さ
  • 559 件のレビュー 5.4/10 快適さ

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