布雷达诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,243 评论

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Dr Batenburglaan 74, 4837 BR 布雷达, 荷兰

描述

酒店其他优惠

  • 现代化的宽敞客房，配备迷你酒吧和电视

  • 全天候供应早餐、午餐、晚餐或小吃

  • 整个酒店内都提供免费的 1Gbit 高速无线网络和无线打印服务

  • 美味的自助早餐、酒吧和餐厅

  • 距艾夫特琳 (Efteling) 主题公园和比克斯卑尔根 (Beekse Bergen) 野生动物园 30 分钟车程

我们的客房

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酒店位置

布雷达诺富特酒店

Dr Batenburglaan 74
4837 BR 布雷达
荷兰

GPS:51.566607, 4.745189

电话
传真 +31 76 565 8758

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

MOODFOOD By NOVOTEL BREDA

BRGRS N STEAKS 是我们酒店活力四射的中心，是适合聚会和放松的绝佳处所。我们的菜单包括时令菜肴、国际经典美食以及当地特色菜品，充分体现了布雷达这座城市的多元文化性。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,243 评论

TripAdvisor 评级  4.0/5  988 评论

Quiet location

Tripadvisor 评级 5.0/5

vivekdudheria 经 TripAdvisor 认证的评论

Big and cosy rooms with a nice homely feeling. Still remember their angular windows. Very nice garden and location. Absolutely quiet and blissfull. Their breakfast buffet was very good ,even for a vegetarian like me. Loved the food and tea options.

Dear Guest, Thank you for this great review. It is gratifying to hear that you enjoyed the tranquility of our location, as well as the spacious and comfortable ambiance of our rooms. Your mention of the distinctive angular windows brings us particular joy, as it highlights the unique character of our hotel. The serene garden is indeed one of our favorite retreats and we are pleased it contributed to your peaceful experience. Knowing that you found bliss in the quiet surroundings reaffirms our commitment to providing a restful environment. We also take pride in catering to various dietary preferences and are glad that our breakfast buffet with its vegetarian and tea options met your approval. At Novotel Breda, we strive to ensure that every guest starts their day on a delightful note. Once again, thank you for your commendations and for choosing Novotel Breda. We take great pride in creating memorable experiences and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon. Kind regards, Loes, Front Office employee

位置好

客户意见评级 4.5/5

H. 家庭住宿 - 所有已确认评论

交通方便，服务好，边上环境很好。

尊敬的Huang，感谢您选择我们的酒店并分享您的入住体验。 我们很高兴听到您对酒店的位置和交通便利性给予了肯定，这也是我们酒店的一大优势，方便客人探索布雷达的历史中心和周边自然环境。您提到的服务质量同样重要，我们的团队致力于为每位宾客提供周到的服务。我们的环境也是我们自豪的一点，酒店周边的宁静自然风光为客人提供了一个放松身心的好去处。 期待您再次光临我们的酒店，祝您生活愉快！ Kimberley, Administrative employee

Not a four star experience, generally bad

Tripadvisor 评级 2.0/5

johanmartijnb 家庭住宿 - 经 TripAdvisor 认证的评论

The good thing was that the room was adequate and quiet and there were some helpful staff. Unfortunately, not all. More unfortunate is that this is where the good stuff ends. The room was not clean on arrival. The curtain was stained, the door had what seemed to be coffee spots and there was brown slush in the mini fridge. Cleaning the room was problematic for the full two weeks of my stay. It hardly happened at all and only got done properly once after I personally instructed the cleaners on what needed to be done. And then again, it all got neglected the days after that. So, no improvement either. The bathroom sink was never cleaned. Neither was the wall of the shower or the fridge. The bed top cover just gets pulled straight while the bedsheet is not even tucked in. Worse, when it was no longer clean, it never got replaced until I insisted on it. The senior receptionist did not seem interested to resolve any problems. My complaints were listened to and then completely ignored. She was only interested in deflecting and profit. My request to report the complaints to management were completely ignored. On top of that, the room was uncomfortably hot. The airconditioning does not allow for individual room cooling. The good news is that the system is being renovated and that this problem should be resolved in the near future. Some staff can’t be bothered to even try and help. It seems to be too much to ask to get even clean towels and forget about making the bed. While others go out of their way to make up for those mistakes. You might get lucky if you meet up with the right staff members at the right time. The hotel is rated as a four star hotel. But the facilities barely allow for a three star rating. There is no gym, no additional toiletries and definitely no consistently high standard staff. In general, I will never come back here again. I will not recommend this hotel for anyone planning to stay more than one or two days maximum.

Dear Johan-Martijn, Thank you for taking the time to share your feedback. We are truly sorry to learn about the issues you faced regarding the cleanliness and the air-conditioning. We take your feedback seriously and will address these concerns with our housekeeping team to ensure improvements are made. We apologize for any inconvenience caused by the reception staff, and we will work on enhancing our customer service training. Please note that our hotel is continuously working on improvements, and we are planning renovations in the near future. We hope to provide a better experience for our guests in the future. During the conversation with our manager we asked you how we could help you. This was not necessary. Again, we are truly sorry for all the inconvenience that has been made during your stay. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Kimberley, Administrative employee

Disrecpecful treatment at front desk

Tripadvisor 评级 1.0/5

Raulsanzesclarin 商务住宿 - 经 TripAdvisor 认证的评论

On the 2nd day my room card was turned off, I was not able to get into my room, with my passport and luggage inside, because they said that I wasn’t paid the room. But it was not true! Room was paid through a Voucher. Meanwhile the treat was very disrespectful, I said “I need to get into my room”, and the answer “you have to pay” while smiling… It was really shocking to me because I couldn’t prove the room was paid but it was and they don’t care.

Dear Raulsanzesclarin, Thank you for taking the time to review your stay. We are glad to hear that you enjoyed our convenient location and comfortable accommodations. However, we are truly sorry for the inconvenience you faced with your room card and the misunderstanding regarding the payment. We understand how frustrating this situation must have been for you, and we apologize for any miscommunication or disrespect you may have experienced at the front desk. Please rest assured that we take all feedback seriously and will address this issue with our team to ensure better communication and service in the future. We strive to provide a welcoming and professional environment for all our guests, and we hope to have the opportunity to make it right for you on your next visit. We hope to see you again in the future. Kind regards, Kimberley, Reservations Employee

Would stay again if in Breda.

Tripadvisor 评级 4.0/5

DavidJerseyCI Solo travel - 经 TripAdvisor 认证的评论

The Novotel in Breda is pretty typical of any traditional Novotel in lay out and what to expect. The room I had was a superior with two single beds- I had booked last minute. Comfortable and clean. Came with a fridge, tea/coffee facilities and a safe. Bathroom was clean and standard. Food in restaurant was on expensive side albeit the ribs were excellent. Special shout out to the woman server who had a massive smile on face and nothing was too much effort. Breakfast was fine. If you have time there are forest walks and marshes nearby which are really worth the visit. Not sure why had to pay for parking as not in centre of town and appeared to be part of hotel. In summary. Good Novotel with good customer service.

Dear David, Thank you for taking the time to share your feedback. We are glad to hear that you found our superior room comfortable and clean, and that our staff provided excellent customer service, especially our server in the restaurant. It's great to know that you enjoyed the ribs and had a pleasant breakfast during your stay. We appreciate your recommendation of the nearby forest walks and marshes for our future guests to explore. We apologize for any inconvenience caused by the parking fee. While our hotel is not located in the city center, we do provide a private parking lot for our guests' convenience, and the fee helps us maintain the facility. We hope this did not detract too much from your overall experience. We hope to welcome you back in the future. Best wishes, Fenna, Administrative employee

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其他网络用户评价我们的酒店

  • 416 评论 6.8/10 位置
  • 1,025 评论 5.6/10 房间
  • 838 评论 7.8/10 服务
  • 31 评论 7.2/10 上网
  • 550 评论 7.7/10 早餐
  • 471 评论 4.5/10 清洁度
  • 319 评论 2.9/10 性价比
  • 214 评论 4.2/10 设施

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