ノボテルブダペストシティ&ブダペストコングレスセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 411 件のレビュー

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Alkotas utca 63-67, NTAK: SZ19000377, szálloda, 1123 ブダペスト, ハンガリー

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  • ホテルの外に路面電車駅とバス乗り場

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ノボテルブダペストシティ&ブダペストコングレスセンター

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 ブダペスト
ハンガリー

GPS:47.488441, 19.023734

電話番号
ファックス +36 1 466 5636

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2

NOVO2 ラウンジバーでは、シェフの創造性と豊富な経験に基づく、特別な体験をお届けします。世界中の味にインスパイアされた独自のオリジナルなスタイルをお楽しみいただけます。モダンなお料理をご堪能ください。お子様用メニューも用意しております。

お客様のご意見

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  411 件のレビュー

トリップアドバイザーの評価  4.0/5  1,201 件のレビュー

Somewhat dissapointing, but convenient if you're at the conference center

トリップアドバイザーの評価 3.0/5

thomasvochten トリップアドバイザー認証口コミ

A basic hotel, relatively small rooms with only the essential amenities. Everything feels a bit dated, but at least I had a clean room. The air conditioning does not work, and the window only opens for a few centimeters. Lots of people struggling with their key cards for the rooms and elevators. Breakfast is okay, maybe a bit more bread options (only white bread offered) would be nice. For the price I paid, I expected a bit more.

Dear Thomasvochten, Thank you for your honest feedback. We're glad to hear that you found the room clean, but we regret that other aspects of your stay fell short of expectations. We apologize for the issues you encountered with the air conditioning. Your suggestion for more bread options at breakfast is noted, and we will consider it for improvement. We appreciate your insights and will work to address these concerns to offer a better experience in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Very disappointing

トリップアドバイザーの評価 2.0/5

iguna75 トリップアドバイザー認証口コミ

When travelling around Europe we often choose Novotel hotels and we have always been satisfied. However, not this time. The cleanliness of the room left much to be desired, especially the toilet. Mold in the shower, for me this is unacceptable in a 4* hotel. Poor breakfast, many stale products, lacks in bread. No tea (sic!) - when I asked where I could find tea, the service man brought me 2 bags - I have never encountered anything like that!!! The cleanliness of the restaurant also left much to be desired, especially around the coffee machines. The service at the reception was nice and helpful and that is the only reason I rated the hotel 2 stars. This was definitely our first and last visit to this hotel!

Dear Iguna75, I’m really sorry to hear about your disappointing experience. Your feedback is invaluable, and I want to assure you that we take cleanliness and service very seriously. I’m particularly concerned about the issues you’ve mentioned with room cleanliness, the breakfast, and the restaurant. We aim to maintain high standards, and it’s clear we missed the mark in this instance. I’ve shared your comments with our housekeeping and kitchen teams to address these concerns immediately. Thank you for acknowledging the helpfulness of our reception staff. We appreciate your honest feedback and will use it to improve our service for future guests. If you’d like to discuss this further or have any additional concerns, please don’t hesitate to reach out to me directly. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Could be better

トリップアドバイザーの評価 3.0/5

Escape61903676662 トリップアドバイザー認証口コミ

Having stayed at other Novotel hotels in Europe,my experience in this hotel was disappointing. The double room I had booked had two single beds instead of a double as I had asked,fortunately the receptionist gave us another room immediately… The cards in the elevators didn’t work and we had to replace them The bathrooms were very small and had no fresh air The bath was so slippery that my son fell and was hurt,I informed the reception,but nothing changed…Plus in the same bathroom,the water came off the shower and the bathroom always turned into a lake… The breakfast had a very slow refill. I wouln’t recommend it…

Dear Escape61903676662, Thank you for sharing your experience. We're sorry to hear that your stay at our hotel did not meet your expectations, especially compared to your experiences at other Novotel hotels. Your feedback about the room, bathroom conditions, and breakfast service is valuable to us, and we will address these issues with the respective teams to improve our services. We apologize for the inconvenience caused and appreciate your understanding. If you decide to give us another chance in the future, we would love the opportunity to provide you with a better experience. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Good for the price and for a short stay.

トリップアドバイザーの評価 3.0/5

Kevin W ビジネス - トリップアドバイザー認証口コミ

Contrary to some reviews on here I found my room to be extremely well decorated, and with a lovely cosy bed. All perfectly clean as you would expect. Some features are a little dated indeed, but it's good value for a hotel that was half the price of others more centrally located. Staff were all nice and helpful. The hotel is probably better suited for business stays whereas I would stay somewhere closer to the river with a more boutique feel if I was on a holiday trip. That being said, if you want to see Budapest on a cheaper budget it's fine. Couple of improvements they should take note of. 1. Breakfast is only ok. Juice machine is basically flavoured water. Cooked breakfast section needs to be better. 2. I asked for an iron and ironing board and was sent to a small room on 7th floor with 1 iron set up in it for the whole hotel. Apparently this is not a joke......but it's pathetic for such a huge hotel. 3. Coffee facilities in the room are very basic. Most hotels try to offer more than a sachet of nescafe now. Also, no bottle of water? That should be a mandatory offering these days. Overall you get what you pay for, but small touches would raise this review to a 4 star.

Dear Kevin, Thank you for your detailed review! We're glad to hear that you found your room well-decorated and comfortable, and that you appreciated the value offered by our hotel. Your feedback is invaluable, especially your suggestions on breakfast improvements, ironing facilities, and in-room amenities. We will certainly take these points into consideration to enhance our guests' experience. We hope to welcome you back on your next visit to Budapest! Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Very good location to use public transportation

トリップアドバイザーの評価 4.0/5

hcyi2018 ファミリー - トリップアドバイザー認証口コミ

Very good location to use public transportation. However, it is disappointing that there is no shower curtain or door, so water leaks out, and the refrigerator is too small and not cold enough.

Dear hcyi2018, Thank you for sharing your feedback with us. We’re pleased to hear that you found our location convenient for public transportation. Your comments have been noted, and we will address these issues to improve our facilities for future guests. We appreciate your input and hope to welcome you back for a more enjoyable stay. Kind regards, Attila Kővári Front Office Manager Novotel Budapest City

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 647 件のレビュー 4.7/10 客室
  • 497 件のレビュー 8/10 サービス
  • 8 件のレビュー 5.4/10 インターネット
  • 483 件のレビュー 8.3/10 朝食
  • 369 件のレビュー 3.6/10 快適さ
  • 219 件のレビュー 5.1/10 清潔さ
  • 118 件のレビュー 5.4/10 プール

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