メルキュールブダペストシティセンターホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 827 件のレビュー

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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 ブダペスト, ハンガリー

説明

ホテルのその他の情報

  • 市の中心という絶好の立地

  • 新しいデザインのスーペリアルーム

  • 客室に無料のコーヒー / ティーメーカーをご用意

  • ホテル全館でWi-Fiが無料

  • 親しみやすい、一流のスタッフ

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ホテル所在地

メルキュールブダペストシティセンターホテル

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 ブダペスト
ハンガリー

GPS:47.494183, 19.052557

電話番号
ファックス +36 1 485 3111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  827 件のレビュー

トリップアドバイザーの評価  4.1/5  763 件のレビュー

Not as good as last visit

トリップアドバイザーの評価 3.0/5

Phil M トリップアドバイザー認証口コミ

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

Disappointed

トリップアドバイザーの評価 1.0/5

ملتقي الدانة ا トリップアドバイザー認証口コミ

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

トリップアドバイザーの評価 1.0/5

MobileA トリップアドバイザー認証口コミ

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

Unforgettable!

トリップアドバイザーの評価 5.0/5

W W トリップアドバイザー認証口コミ

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

Superb location and hotel!

トリップアドバイザーの評価 4.0/5

Christina M トリップアドバイザー認証口コミ

Excellent hotel. We loved staying here. Friendly and professional staff. Interiors seem newly decorated in a lovely urban style. Spotlessly clean. Great breakfast. Directly next to the railway station and close to the Buda castle. Just a little expensive.

Dear Christina M, Thank you very much for sharing your impressions following your recent stay with us. I am delighted to hear that you enjoyed our central location, the modern and stylish design of the hotel, and the service provided by our team. It is also wonderful to know that you found everything clean and that our breakfast contributed positively to your experience. Even though you felt the stay was a bit expensive, we truly hope to have the pleasure of welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,048 件のレビュー 9.6/10 ロケーション
  • 929 件のレビュー 6/10 客室
  • 734 件のレビュー 8.5/10 サービス
  • 20 件のレビュー 4.8/10 インターネット
  • 543 件のレビュー 3.4/10 快適さ
  • 538 件のレビュー 8.1/10 朝食
  • 360 件のレビュー 7.7/10 清潔さ
  • 151 件のレビュー 5.6/10 料理

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ブダペストのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。