メルキュールブダペストシティセンターホテル 4.5 星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,137 件のレビュー
Vaci utca 20, NTAK: SZ19000376, szálloda
200 m / 0.12 mi
200 m / 0.12 mi
2 km / 1.24 mi
2 km / 1.24 mi
2 km / 1.24 mi
2.5 km / 1.55 mi
国際空港 1 - IATA コード
20 km / 12.43 mi
国際空港 1 - 正式名称
20 km / 12.43 mi
チェックインはからです - チェックアウトはです
Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.
Zaheer87 Friends getaway - トリップアドバイザー認証口コミ
Excellent location, all major attractions at walking distances, right in the main Shopping area, max 15-20 mins walk to in and around pubs danceclubs etc and party areas. Rooms are new , clean and adequate size for 2 persons. Bathroom also good and clean. Only a little issue with the airconditioner, it was not cooling enough, but as the weather was good, did not have much trouble. Breakfast spread is good. Friendly and helpful staff.
Dear Zaheer87, A great thank you for your kind evaluation. I am truly glad to read that you enjoyed your stay with us. I appreciate your praise regarding your room, further on it seems that our central location especially met your expectations. As guest satisfaction is one of our top priority, we are taking all feedbacks extremely seriously. We strive every day to go the extra mile for our guests therefore your critical point about the air conditioner is very well noted and we are going to do our best to learn from it and to improve. Thank you once again for your review and I truly hope to have the opportunity in the future to welcome you back to our hotel. Kind regards, Nándor Iváncsics General Manager
Warmly welcoming, great stay
cathysV3561LC Friends getaway - トリップアドバイザー認証口コミ
Positives: competent, friendly + helpful staff make this a very warm + welcoming hotel, fantastic location right on Vaci Utca. We enjoyed our stay very much, clean hotel, good size rooms. Negatives: breakfast needs improving (add white cheeses, more bread choices, danishes, and decent coffee not just from machine). The lounge which we paid for is only open till 17:00 (not stated on any site) which defeats the purpose of the lounge for tourists, travellers + business people who need the lounge AFTER 17:00! Showers slippery, can easily be rectified by installing a small hand grab.
Dear cathysV3561LC, First of all, I would like to thank you for taking your time to write a summary regarding your stay in Mercure Budapest City Center. I am truly glad to hear that our central location especially met your expectations, further on it seems that our friendly hospitality contributed a lot to the positive experience. On the other hand I was distressed to see your lines about the inconveniences you have faced during your stay. We strive every day to go the extra mile for our guests, therefore your comments concerning the critical points are very well noted and we are going to do our best to learn from it and to improve. Thank you once again for your review, we really look forward to welcoming you back to us in the future. Kind regards, Nándor Iváncsics General Manager
Cold Service in a Warm city!
traveltalesofales Couples - トリップアドバイザー認証口コミ
I am giving this place a low rating purely because of the unwelcoming and non-friendly staff at the front office who made the stay a bit unpleasant for us. Neither did they accommodate any of our special requests nor were they warm and friendly or even smile at us even once during the entire stay! Not the kind of place I expected to experience in a country filled with warm people! Stay away if you can. LOCATION: This is the only thing that this place has going for it. Excellent location in the heart of the city DINE + DRINK: Random Lobby level bar and restaurant that you should skip if you want to enjoy authentic local food and hospitality ROOM: We stayed in Room 706, so this review is based on that; VIEW: Random view of the street outside; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Good spa quality cosmetics FACILITIES: Compact Gym with a basic range of weights and Cardio machines, good enough for a decent workout. No pool on site HOW WIRED YOU WILL BE: Free LOW-speed Wi-Fi(20 Mbps) that works well all over the property. Big Plasma TV screen dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment, predominantly in LOCAL LANGUAGE only! Another big minus!
Dear traveltalesofales, First of all, I would like to thank you for sharing feedback on your experience about your recent stay in Budapest. On the other hand, I was distressed to see that you did not enjoy it, and I wholeheartedly apologize if it was not all you hoped for. As guest satisfaction is one of our top priority, we are taking all reviews extremely seriously, especially if it reflects dissatisfaction like yours. I am grateful that you shared your detailed and honest summary; it is the key of the continuous development of our services. While I wish you have had a better experience with us, I truly hope to have the opportunity to welcome you back to our hotel and to better serve you in the future. Kind regards, Nándor Iváncsics General Manager
J8696HOdavide Couples - トリップアドバイザー認証口コミ
The location of hotel is perfect for all the city centre landmarks all within walking distance along with location being on the main pedestrian street with huge amount of shopping and restaurants to choose from, from the minute we arrived until we left we felt very welcome by all the staff
Dear J8696HOdavide , Thank you for taking your time to write a short summary about your stay, your 5 star rating is highly appreciated. I am truly glad that you spent a nice time in our hotel and it seems that our friendly hospitality and great location contributed a lot to the overall perfect experience. Looking forward to serving you again in the future! Kind regards, Nándor Iváncsics General Manager
Cleaning and Cleaners
pa0l0pietr0s Solo travel - トリップアドバイザー認証口コミ
I have been in Budapest in the Mercure Hotel few times already, Last time from 25th till the 29th of July , the rooms are super cleaned and tidy. I forgot the pen drive in the safe which is in the room, left Budapest, after 2 weeks i realized that i was missing the pen drive , i called the Hotel and the day after they told me that they had found the pen drive, so they sent it to me (Luxembourg) free of charge There are good people in this world Paolo
Dear pa0I0pietr0s, Thank you for taking the time to share your experience about your stay in our hotel. I am truly glad that you spent a nice time with us. It seems from your uplifting review and high scores that you were very satisfied with our hotel and services from every aspects. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. I wish you all the best and I hope that there will be a next occasion for us to provide you with memorable experiences during your stay at Mercure Budapest City Center. Kind regards, Nándor Iváncsics General Manager
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price