メルキュールブダペストシティセンターホテル 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,067 件のレビュー

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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 ブダペスト, ハンガリー

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ホテルのその他の情報

  • 市の中心という絶好の立地

  • 新しいデザインのスーペリアルーム

  • 客室に無料のコーヒー / ティーメーカーをご用意

  • ホテル全館でWi-Fiが無料

  • 親しみやすい、一流のスタッフ

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ホテル所在地

メルキュールブダペストシティセンターホテル

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 ブダペスト
ハンガリー

GPS:47.494183, 19.052557

電話番号
ファックス +36 1 485 3111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,067 件のレビュー

トリップアドバイザーの評価  4.0/5  722 件のレビュー

Excellent place to stay in central Budapest

トリップアドバイザーの評価 5.0/5

LiamBrussels_Belgium ビジネス - トリップアドバイザー認証口コミ

I have stayed in this hotel several times now in recent months. It is an excellent place to stay, bang in the center of Budapest, very well connected to the whole city by public transport. The lobby is very pleasant. The rooms well appointed, and comfortable, with very comfortable beds. The staff for extremely efficient and helpful. Overall, an excellent place to stay.

Dear LiamBrussels_Belgium, Thank you for your wonderful review! I am thrilled to hear that you have enjoyed your stays at Mercure Budapest City Center. It is great to know that our central location, comfortable rooms, and efficient staff have contributed to your positive experience. We truly appreciate your loyalty and look forward to welcoming you back for many more excellent stays in the future! Best regards, Róbert Kovács General Manager

Confirmed booking with no allocated room

トリップアドバイザーの評価 1.0/5

Onur B トリップアドバイザー認証口コミ

My current stay at this hotel is being a nightmare. Upon arrival, the hotel's system was down, and my confirmed reservation couldn't be located. The room I was eventually assigned had only a double bed, leaving my child without a place to sleep. Worse yet, both rooms were unclean, with dirty toilets and overflowing bins. The extra bed provided was in terrible condition, lacking basic bedding. Front desk staff were knocking on doors as they were not able check room availability.

Dear onurb602, Thank you for sharing your experience with us following your recent stay at our hotel. While receiving feedback of this nature is never easy, I want to express my sincere appreciation for taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it indicates dissatisfaction. I am deeply sorry that you faced such inconvenience due to the IT malfunction, which caught us by surprise just as much as it did you. The malfunction, caused by an issue on the supplier's side, disrupted our central operational system, and unfortunately, the situation was beyond our control. However, we did our best to manage the issue as efficiently as possible. We understand how displeasing this was for you, and it is our goal to ensure that an issue like this does not overshadow your stay. Your experience does not reflect the level of service we strive to provide, and we will take your remarks to heart as part of our ongoing commitment to exceeding our guests' expectations every day. At the same time, I kindly encourage you to make your reservation earlier in the day rather than as a late-night booking shortly before your arrival, as this will allow us to properly prepare your room and ensure it is supervised by the responsible colleague. While I wish you had had a better experience with us, we sincerely hope you will consider giving us another opportunity to welcome you back and regain your trust in our hotel and services. Kind regards, Róbert Kovács General Manager

Very pleasant vacation.

トリップアドバイザーの評価 5.0/5

LeonShapritsky トリップアドバイザー認証口コミ

Staying at the hotel was a very pleasant experience! The hotel is situated in a very convenient location on Váci Utca. It’s about a 3-5 minutes walk from Vörösmarty tér M1 Underground station. They serve a good breakfast. The staff were also very helpful! I can wholeheartedly recommend this hotel for a pleasant stay in Budapest!

Dear LeonShapritsky, Thank you for the lovely review and for your continued support in sharing your experience on multiple platforms! Our team takes great pride in providing exceptional service, and it is rewarding to know that you appreciated their efforts, along with our convenient location on Váci Street and our breakfast offerings. We are delighted that you can wholeheartedly recommend us, and we look forward to welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

A Grand Budapest Hotel!

トリップアドバイザーの評価 5.0/5

UDave Solo travel - トリップアドバイザー認証口コミ

This is as centrally located as you can get in Budapest. It’s a short walk to buses that will take you all over quickly and efficiently. Be sure to buy a very inexpensive transit pass - there are also trams and a subway. I received a room upgrade with my Accor silver status (thank you!) and it was spacious and lovely. The hotel has been fully remodeled. I had no trouble with air conditioning, in fact, it was great. There is a radiator in winter which can be adjusted or turned off. The desk is courteous and efficient, and good with questions. It’s a relatively large hotel and there might be minor check in delays if you arrive at an unlucky time. I had no troubles. There is a large amount of construction beside it, which I could see from my room, but I heard nothing. The shower bath is narrow and deep and it could use a shower bar.

Dear UDave, Thank you for taking the time to share such a detailed review of your recent stay. I am delighted to hear that our central location made your visit convenient and that you enjoyed the easy access to public transportation. I am also pleased that the room upgrade you received as a valued member of our loyalty program met your expectations and that you found it both spacious and comfortable. Although there is construction nearby, I am glad to know that it did not significantly affect your stay. We also appreciate your feedback regarding the shower bath and will certainly consider it for future improvements. Thank you for your kind words about our staff’s efficiency and helpfulness. We look forward to welcoming you back and providing an even more exceptional experience. Kind regards, Róbert Kovács General Manager

Good and centrally located hotel in Budapest

トリップアドバイザーの評価 4.0/5

Kabuk1978 トリップアドバイザー認証口コミ

The hotel is centrally located in the middle of Vaci Street. You go to the street and you are in the middle of everything! The hotel is present and well-designed. We had a spacious room and a comfortable bed. The breakfast was good. I would recommend everyone about this hotel.

Dear Kabuk1978, Thank you so much for taking the time to leave us such a wonderful review. I am thrilled to hear that you enjoyed our central location on Váci Street and found our hotel well-designed and comfortable. It is great to know that you were pleased with your spacious room and the quality of our breakfast. Your recommendation means a lot to us. We hope to welcome you back to our hotel in the near future! Best regards, Róbert Kovács General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,288 件のレビュー 9.5/10 ロケーション
  • 1,126 件のレビュー 6.3/10 客室
  • 933 件のレビュー 8.6/10 サービス
  • 14 件のレビュー 7.1/10 インターネット
  • 671 件のレビュー 3.6/10 快適さ
  • 640 件のレビュー 8.2/10 朝食
  • 447 件のレビュー 8/10 清潔さ
  • 223 件のレビュー 4.7/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。