メルキュール ブダペスト キャッスル ヒル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 706 件のレビュー

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Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non, 1013 ブダペスト, ハンガリー

説明

ホテルのその他の情報

  • 城地区まで徒歩5分、市の中心部までメトロで数分

  • スタンダードルーム343室(うちツインルーム215室)、プリビレッジルーム40室、ジュニアスイート7室

  • アラカルト、世界各地の料理をご用意したグループレストラン

  • 8分割まで可能なミーティングルーム(10～300名収容可能)

  • 専用駐車場2か所: 屋内有料駐車場(40台)、屋外駐車場(30台分とバス用エリア)

当ホテルの客室

ホテル所在地

メルキュール ブダペスト キャッスル ヒル

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non
1013 ブダペスト
ハンガリー

GPS:47.498822, 19.027326

電話番号
ファックス +36 1 488 8178

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE STATION

共に食事をすることは、ハンガリーのストリートフード文化の原点。当レストランでは、ビストロ＆グリル、フィット、ハンガリー料理をご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  706 件のレビュー

トリップアドバイザーの評価  3.9/5  181 件のレビュー

Mixed views of our stay.

トリップアドバイザーの評価 3.0/5

zebedees トリップアドバイザー認証口コミ

We stayed here as a group of 4 people last week as we wanted to come to Budapest for the Chrismas markets and this was a convieniently located hotel. We arrived on the Thursday afternoon and the check-in was smooth and the rooms were quite comfortable, although the decor wasn't that wonerful. All of the reception staff were friendly and helpful but the problem came when we went for breakfast on the Friday morning. A woman at the door of the breakfast room took our room number and although she initially let us go through, she came up to our table to say that our breakfast was not included and so we would have to pay. I went on my own with her back to her podium and said that I would pay in cash, HUFs. It was the start of our holiday and we had only used the HUFs once so we knew how much we had remaining with detailed receipts of the amount that we had from our currency exchange provider. I was trying to get the right amount in cash for the total that she said and I was starting to give her the amount but she said that it wasn't enough and before I had chance to do it myself, she quickly took some notes out of my hand and insited that it was correct and without giving me the opportunity to check it for myself, then the notes quickly disappeared before I had chance to ask and verify any further, leaving me feeling very uncomfortable and at that point thinking that it was the wrong amount. Back at the table, I, with the help of the rest of our party, counted the remaining notes and discovered that the total did not add up to what we were expecting and we were missing some money. We thought it best to reserve and pay for the other days breakfasts at reception in light of the uncomfortable experience. Also, the price of buffet breakfast in the first place is very high for the standard that it was, and at busy times the room can get very congested with everyone scrambling to get to the buffet.

No Mercure (Accor) customer service

トリップアドバイザーの評価 2.0/5

fred146 トリップアドバイザー認証口コミ

I have stayed here a few times before and had no real issues, but I think this hotel (well, 2 hotels as the Ibis is really part of the same) must have had a new management team or something else... I was allocated room 733 on check-in and here is where the problems started. I was told AT CHECK-IN (not before, terrible communication!) that I could not have my usual pre-authorisation (I prefer to pay for everything in one go at the end rather than have many individual credit card transaction, notwithstanding the points missed out on). This was not to be a problem though - as ALL services in the hotel were closing early anyway because (apparently) a new computer system was being installed! The bar for example closed at 22:00 rather than midnight, even convincing bar staff I had a free drink was hard going (and that was at 21:55). We had not been told at all!! This was not to be the end of my disappointment though - at ca. 02:15 very loud door slamming / shouting was heard outside in the corridor. It appears that the room directly opposite mine had a constant stream of visitors who were very drunk and stopping everybody else around from getting sleep! This went on until 04:00 when even they decided it was time to sleep... Next time I stay in Budapest I will almst certanily never stay here again - any visit to a hotel is only ever as good as your last!

1 night stay

トリップアドバイザーの評価 5.0/5

bowers1988 トリップアドバイザー認証口コミ

Stayed here for 1 night in August. Very nice modern hotel in a decent location. Very nice walk into the centre of Budapest. Staff very friendly and polite.

Dear bowers1988, Thank you for your positive feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you enjoyed our modern facilities and found our staff to be friendly and polite. We hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

Really good stay!

トリップアドバイザーの評価 5.0/5

Y7068YNnickh トリップアドバイザー認証口コミ

A very nice stay in a very nice hotel! Room was spacious and clean. Bed comfortable and the shower was also very nice and powerful. Breakfast was okay nothing amazing but good enough. All in all a great stay and would highly recommend.

Dear Nick H, Thank you for your positive feedback. We are delighted to hear that you enjoyed your spacious and clean room, as well as the comfort of our beds. Your comments regarding breakfast will be noted for future improvements. We appreciate your recommendation and hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

!!

トリップアドバイザーの評価 1.0/5

Gio R トリップアドバイザー認証口コミ

It's the worst hostel I've ever stayed in. The air conditioner in the room doesn't work, the shower is completely open, everything gets wet when you shower, and there's no door or curtain. The window in the room doesn't open. The elevator shakes terribly when moving. Breakfast cost 13 euros per person, even with the discount, they have a terrible breakfast, no taste or choice, even in a 2 star hotel they have better ones. It does not correspond to 4 stars in any way... !!! The price paid does not match the service received. I don't know where the hell they got that room design from. My advice would be: find another hotel.!!!

Dear Gio R, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely regret to hear about the issues you experienced, particularly with the air conditioning and the bathroom setup. Your comfort is of utmost importance to us, and we appreciate your comments as they help us improve our services. Regarding the breakfast, I apologize that it did not meet your expectations. We strive to provide a variety of options to cater to our guests' preferences. I assure you that your insights will be taken into consideration as we continually aim to enhance our offerings. I appreciate your candid advice and will ensure that your feedback is shared with the relevant teams. Thank you again for your comments, and I hope for the opportunity to welcome you back in the future under better circumstances. Best regards, Henriette Viglasi-Vincze Deputy General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 105 件のレビュー 8.8/10 雰囲気

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周辺の他の施設

ブダペストのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。