ノボテルブダペストダニューブ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 394 件のレビュー

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ノボテルブダペストダニューブ - Image 1
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Bem Rakpart 33-34, NTAK: SZ19000074, szálloda, 1027 ブダペスト, ハンガリー

説明

ホテルのその他の情報

都市の中心部に位置するリバーサイドの新しいホテル、ノボテルブダペストダニューブは、ブダペストと国会議事堂を訪れるのに最適な拠点です。何よりも、フレンドリーなスタッフが特別なおもてなしで、思い出に残るユニークなご滞在をお約束いたします。

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ホテル所在地

ノボテルブダペストダニューブ

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 ブダペスト
ハンガリー

GPS:47.508529, 19.039137

電話番号
ファックス +36 1 458 4909

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2 LOUNGE BAR

バーとレストランが組み合わさったラウンジバー「ノボ2」は、休息のほか、ビジネスや社交の集まりに最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  394 件のレビュー

トリップアドバイザーの評価  4.0/5  2,324 件のレビュー

Underwhelming & deteriorating

トリップアドバイザーの評価 2.0/5

Ibbee トリップアドバイザー認証口コミ

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

トリップアドバイザーの評価 3.0/5

sheilacE368SV トリップアドバイザー認証口コミ

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

Good hotel, but with a couple of (solvable) issues.

トリップアドバイザーの評価 3.0/5

willdejager Solo travel - トリップアドバイザー認証口コミ

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

Enjoyed our stay at Novotel

トリップアドバイザーの評価 5.0/5

Neelu K トリップアドバイザー認証口コミ

We stayed 4 days at Novotel. Superb location facing Danube and Parliament House; large rooms, very comfortable beds with extra fluffy pillows, complimentary drinks placed daily in executive rooms. But very miserly with tea bags placed in rooms! Couldn't understand why as hot chocolate sachets, coffee & green tea sachets provided but we wanted English breakfast tea and at first house keeping staff wanted payment for 2 tea bags!!! When we again requested and said they could take back the other sachets and give us extra black tea bags, they reluctantly provided it. House keeping staff needs better training.

Dear Neelu K, Thank you for choosing Novotel Budapest Danube and for sharing your feedback. We are delighted to hear that you enjoyed your stay with us. Your kind words about our superb location, large rooms, comfortable beds, and complimentary drinks are truly appreciated. We sincerely apologize for the inconvenience you experienced with the tea bags in your room. Rest assured, we will address this with our housekeeping team to ensure better service delivery. Your feedback is invaluable to us as we strive to improve our guest experience. We hope to welcome you back for another pleasant stay. Best regards, Tamás Pintér General Manager

2-night stay at Novotel Budapest

トリップアドバイザーの評価 3.0/5

JacbunchFil トリップアドバイザー認証口コミ

PROS: Hotel is facing Hungarian Parliament so you get a fantastic view especially at night with all the lights! Also, front desk is very helpful and nice! CONS: toilet is located in a different part of the room vs the shower area which can be inconvenient. Also, walking uphill to Fisherman's Bastion is quite tiring & need to take public transpo to get to Pest side.

Dear JacbunchFil, Thank you for choosing Novotel Budapest Danube for your recent stay. We are delighted to hear that you enjoyed the fantastic view of the Hungarian Parliament from our hotel and that our front desk team provided helpful service. We appreciate your feedback regarding the room layout and the convenience of accessing different areas. We understand the importance of guest comfort and will take your comments into consideration for future improvements. Should your travels bring you back to Budapest, we hope to welcome you again. Warm regards, Tamás Pintér General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 8 件のレビュー 8.4/10 インターネット
  • 320 件のレビュー 8.1/10 朝食
  • 248 件のレビュー 5.4/10 快適さ
  • 222 件のレビュー 7/10 清潔さ
  • 101 件のレビュー 5.6/10 お値打ち度

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周辺の他の施設

ブダペストのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。