メルキュールブダペストコローナホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 182 件のレビュー

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Kecskemeti utca 14, NTAK: SZ19000369, szálloda, 1053 ブダペスト, ハンガリー

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  • 最近改装済み

  • 設備の充実したミーティングルーム9室

  • 市街地区に立地

  • 空港に簡単にアクセス

  • 専用複数階駐車場

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ホテル所在地

メルキュールブダペストコローナホテル

Kecskemeti utca 14, NTAK: SZ19000369, szálloda
1053 ブダペスト
ハンガリー

GPS:47.4899364, 19.0612425

電話番号
ファックス +36 1 318 3867

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE BUDAPEST KORONA

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.5/5  182 件のレビュー

トリップアドバイザーの評価  3.7/5  3,473 件のレビュー

An ok, generic city hotel

トリップアドバイザーの評価 4.0/5

TandWtraveller Couples - トリップアドバイザー認証口コミ

Stayed for two nights over a sightseeing weekend - our first time in Budapest. The hotel was easily accessed from the airport via the express which makes it's first stop in the city just across the road from the hotel (one of the reasons I chose it). We arrived very early and were informed our room would not be available until 3pm, we were able to leave our bags in the luggage room until then. We returned before 3pm and I asked again if there was any chance of being able to check-in, I was told that I could, but for a 10EUR charge. I agreed to this, but in the end I was not charged. I don't understand why a hotel that has the room type I have booked which is clean and ready to be occupied would be charged for, it wasn't like I was trying to check in before noon when the previous occupants might still be there, but anyway. First impressions of the communal areas were good, reception is located in a small atrium with some seating, warm decor and the staff were pleasant. There is a bar/restaurant in the far corner as well as card-key accessible toilets. It looked quite well presented overall. Our room was on the 7th floor and faced the side street with the footbridge across to the other side of the hotel. We had a twin room. It was adequate in size for the length of our stay, but that would be my limit. Beds were comfortable, the room was quiet, we had a mini-fridge for drinks (small well stocked mini-market across the street for buying drinks and snacks), free electronic safe and enough storage for our needs. It was fine, nothing special, but acceptable. The bathroom was pretty small, it featured a bath with shower over, sink and toilet. There were some complimentary shampoo, and shower gel dispensers. The bath itself has no grip to the bottom of it, and no bath mat was provided. I did slip in the bath on the last morning and slammed my back hard against the back of the bathtub. I don't recommend this set-up at all. Had I slipped the other way, I probably would have hit the glass shower screen and who knows how that would have ended up. I found the communal corridors in the hotel very warm, at least for us on floor 7, but other than that I have no other issues with recommending this hotel if you wish to stay close to transport links. We mostly used Bolt for car rides rather than deal with the trams and subway. Bolt seemed easy and reasonable. There are a few nice bars and restaurants to the right as you exit the hotel, if you follow this direction you will eventually cross a very busy street before you reach the start of the main shopping and commercial area. Budapest however has lots of different centres, the Jewish quarter must be visited.

お客さまの声 4.5/5

Masako F. ビジネス - 確認済みレビュー すべて

４泊したうち、初日に近くにおいしいグヤーシュが食べられるレストランを教えてくれた女性スタッフはとても親切だったが、最後の日にフロントにいた若い女性スタッフは感じが悪かった。その点でマイナス１ポイントにした。 またブダペストに行くときはここに泊まろうと思うし、友人にも勧めようと思う。

福島雅子様 この度は、当ホテルをご利用いただき、また貴重なご意見をお寄せいただきまして、誠にありがとうございます。スタッフの対応についてのご指摘を真摯に受け止め、今後のサービス向上に努めて参ります。またのご利用を心よりお待ち申し上げております。 アダム・ガボル フロントオフィス・予約マネージャー

A decent Budapest Hotel

トリップアドバイザーの評価 4.0/5

Pamela F トリップアドバイザー認証口コミ

We stayed at this hotel as part of a tour and overall found it to be modern and clean. The front desk staff was helpful and professional and the amenities were top notch. The rooms were updated and modern but they did lack chargers for electronics. So bring adapters/ chargers if you plan to stay here. The other negative was the breakfast. The food itself was plentiful and good, but they had a sign posted you could be charged ten Euros if you brought any food out of the dining area. As someone who likes to eat a small breakfast and bring something like a bagel or piece of fruit back to my room for later, I found this annoying. I did see a few people take food from the dining area and they were not stopped, but I did not want to take the chance. The location was wonderful and we were within walking distance to many tourist attractions.

Dear Pamela F, Thank you for sharing your feedback regarding your recent stay at Mercure Budapest Korona Hotel. We are pleased to hear that you found our hotel modern and clean, and that our front desk staff provided you with helpful service. It is also wonderful to know that you enjoyed the quality of our amenities and the convenient location of our hotel. We appreciate your comments regarding the availability of electronic chargers in the rooms. While we strive to provide a comfortable stay, we understand the importance of ensuring our guests have the necessary equipment for their devices. We will take your suggestion into consideration for future improvements. Regarding the breakfast policy, we have implemented this rule to maintain a pleasant dining environment for all guests. However, we understand that this may not align with everyone’s preferences, and we appreciate your feedback on this matter. We hope you enjoyed the variety of options available during breakfast. Thank you once again for your valuable input. We look forward to welcoming you back in the future. Adam Gabor Front Office & Reservation Manager

Noisy and unhealthy members of Shanghai delegation and Mercure’s reception staff unexpected responses.

トリップアドバイザーの評価 3.0/5

Chester W トリップアドバイザー認証口コミ

Room was clean specially the bathroom. Breakfast is great as well as servers in the breakfast room. Things went sour when a group of chinese gathered near the reception desk (5 or 6 of them) started screaming (literally) at each other and when I approached one of the ladies at reception asking if she could advise the group to stop screaming at each other her response was “if it continues, she’ll do something,,,,!” Well, a few minutes ensued and so my wife and 4 friends just moved away from the reception area. That was last night and this morning a sign was posted at each elevator advising for guests to have breakfast at 6:30AM because of the Beijing Delegation,,,,,,,some PREFERRENTIAL TREATMENT IN MY OPINION!!! This is wrong !!!!

Dear Chester W, Thank you for taking the time to share your feedback regarding your recent stay at the Mercure Budapest Korona Hotel. I am pleased to hear that you found your room clean and enjoyed the breakfast service provided by our team. However, I regret to learn about the disruption caused by the group you mentioned. We strive to maintain a peaceful environment for all our guests, and I apologize for the inconvenience you experienced at the reception. Your concerns regarding the response from our staff have been duly noted, and I will ensure that this is addressed with our team. Thank you for bringing these matters to our attention. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Adam Gabor Front Office & Reservation Manager

Good location and nice view

トリップアドバイザーの評価 4.0/5

monika n トリップアドバイザー認証口コミ

Mercure korona is a good hotel, we had s great stay here. Location is awesome as you are just 100 meters away from metro station and tram station. Staff was good but some had challenge with English language. Breakfast spread was great. Room size was small, but the room was cozy. There were restaurants and shops around and the main city square and market street were all within walking distance.

Dear TheMoni17, Thank you for your thoughtful feedback regarding your recent stay at Mercure Budapest Korona Hotel. We are delighted to hear that you enjoyed our prime location and found our breakfast offerings satisfactory. We appreciate your comments about our staff's language skills, as we continually strive to enhance communication. Regarding the room size, we aim to provide a cozy atmosphere, and we are glad it met your expectations. We hope to welcome you back for another enjoyable experience in the future. Adam Gabor Front Office & Reservation Manager

との提携 TripAdvisor

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