Novotel Cairo Airport 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 586 görüş

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Novotel Cairo Airport - Image 1
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Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 CAIRO, Egypt

Açıklama

Otel ekstraları

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

Konaklama olanaklarımız

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Otelin konumu

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Telefon
Faks +20 2 22693530

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  586 görüş

TripAdvisor Derecesi  4.0/5  2.447 görüş

Rude receptionists and Terrible Coordinations

Tripadvisor puanı 1.0/5

Said J TripAdvisor onaylı yorum

I was on transit in cairo airport. The Egypt air employees gave me a transit voucher to that terrible hotel. It seems that the employees in the transit desk and the hotel never coordinated, so according the hotel employee (I think his name is Amro), they are full and no longer accepting transit passengers, so they just scribbled another hotel name and said I needed to go there. Needless to say they were extremely rude and they could have handled it in a better way. Of course Egypt Air is also to blame. I am never going to use that airline or that hotel.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDessouky General Manager

Bit of a shambles

Tripadvisor puanı 3.0/5

Susan L TripAdvisor onaylı yorum

We checked in very late but I am platinum and had given plenty of notice. Beware that breakfast unlike every other Novotel I have stayed in is not included and do not expect great service. The Suite was great, bed was very very comfortable but check in and check out and service was chaotic. Its the only Accor hotel where there is no private checkin for Accor, there is no lounge and the staff can be quire surly which is a shame as it's a nice hotel.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and sorry that you were unhappy with some areas of the hotel experience, our Executive Team will review your rating and survey to ensure that we are consistently providing the best in terms of product. We hope that you will give us the opportunity to better serve you soon. Best Regards, Atta El Dessouky General Manager

Terrible hotel

Tripadvisor puanı 1.0/5

353rehama TripAdvisor onaylı yorum

The worst service I have ever seen in my life, the staff in the place are not interested in service at all, no one answers the room service, and if someone answers you, they send you to another service, and so on. What a tragedy. It’s really a shame

Dear Valued Guest, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback regarding the service is concerning, and we will address this internally to ensure such incidents are not repeated. We strive to provide excellent service, and we regret that we fell short during your stay. Your comments are invaluable to us, and we appreciate you bringing this to our attention. Best Regards, Atta El Dessouky General Manager

Good fir our overnight by airport

Tripadvisor puanı 4.0/5

Ruth P TripAdvisor onaylı yorum

The hotel staff were nice.The shuttle to and from the airport was great.. It was very quiet. However, the room that we got 3124 was a little dated. And even though it was very clean there were signs of wear and tear in the bathroom especially. Just needs an update on the rooms and that section of the bathroom.. the soap and shampo dispensers probably need to be changed out with newer bottles and general appearance around the grout areas need to be cleaned up a little bit better.

Dear Valued Guest, We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent stay at Novotel Cairo Airport. Our special thanks to you for your lovely, praising words. We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Novotel Cairo Airport. Best Regards, Atta El Dessouky General Manager

Very well

Tripadvisor puanı 4.0/5

guttur TripAdvisor onaylı yorum

We stayed in October, hotel very well located, The service from waitress Mayyer at the Pergola restaurant was exquisite.! She is smiling, super attentive , lovely. Super negative point: the hotel allows smoking inside. The smell of cigarettes is disgusting. People throw smoke in your face all the time. this needs to change Hotel 5 minutes next to the airport, offers free transfer but the timetables are confusing and the boarding point at the airport is not signposted, we had to take taxi.

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel and the excellent service provided by Mayyer at the Pergola restaurant. Your feedback regarding the smoking policy and the clarity of our airport transfer timetables is duly noted. We strive to create a comfortable environment for all our guests and will address these concerns internally. We apologize for any inconvenience caused and appreciate your valuable input. Best Regards, Atta El Dessouky General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 2.456 görüş 7.2/10 Oda
  • 5.490 görüş 8.8/10 Hizmet
  • 179 görüş 2.8/10 Wifi
  • 1.559 görüş 8.9/10 Yemek
  • 1.201 görüş 6.6/10 Hijyen
  • 511 görüş 5.2/10 Konfor
  • 404 görüş 5.8/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Cairo şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.