Mercure Hotel Aachen Europaplatz bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.137 ulasan

Mercure Hotel Aachen Europaplatz - Image 1
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Mercure Hotel Aachen Europaplatz - Image 4

Deskripsi

Keistimewaan hotel

  • Kolam renang luar-ruang dan taman yang ideal untuk bersantai.

  • Nikmati malam yang menyenangkan di bar dan restoran hotel modern kami

  • Tersedia 170 ruang parkir

  • Fasilitas konferensi dan acara untuk hingga 350 tamu

  • Teras dan kolam renang luar-ruang yang nyaman untuk bersantai

Akomodasi kami

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Lokasi hotel

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Jerman

GPS:50.781249, 6.107808

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Sarapan

Sarapan prasmanan melimpah dengan berbagai hidangan lezat regional menanti Anda mulai pkl 06.00 - juga bisa dinikmati di teras matahari bila cuaca cerah. Kami juga bisa menyajikan sarapan di kamar Anda sesuai permintaan, tanpa biaya tambahan.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.137 ulasan

Peringkat TripAdvisor  4.0/5  656 ulasan

Above Expactation

Catatan Tripadvisor 5.0/5

Yelda Ü Keluarga - Ulasan TripAdvisor tersertifikasi

We booked the hotel due to the proximity to the RWTH university. but the room size, cleaning, bed, linens, and the pillows were extremely good . The cleaning of the shower was amasing our stay was very pleasand hotel exceed the expectation . Also reception team were always helpfull and kind thank you all. Will come again.

Dear Yelda Ü, We are thrilled to hear that your stay with us exceeded your expectations and that you enjoyed our room size, cleanliness, bedding, and service from our reception team. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back to Mercure Hotel Aachen Europaplatz in the future. Warm regards, Mercure Hotel Aachen Europaplatz

Nice one in Aachen for a stop over

Catatan Tripadvisor 4.0/5

Orkun T Ulasan TripAdvisor tersertifikasi

Arrival Experience: All-Accor Gold membership is well-recognized, with a warm welcome and a complimentary welcome drink. Free parking is available, though we experienced a brief wait as the reception was unattended for a short while. Rooms: We stayed in connecting family rooms with a king and twin setup. The rooms were spacious, recently renovated, clean, and comfortable. Location: Though unfamiliar with Aachen, the area feels safe and pleasant, with easy access to car rental companies. The hotel is well-connected to the highway and conveniently close to the Netherlands. Despite being near a main road, there was no road noise. Breakfast: The breakfast offered is average, with limited German specialties (no Obazda, no Brezel, no berries, no live cooking, or omelettes). Bread and sausage varieties were also limited. However, outdoor seating by the pool is available, and the overall breakfast experience is still above average for a 4-star hotel. Executive Lounge: There is no executive lounge available. Problems: No issues at all during our stay. Departure: Billing was accurate and handled quickly. Kid Activities: There is no kids club or nearby public park for children. Other Amenities: The hotel features an open-air swimming pool. Summary: We use this hotel as a stopover when driving to Amsterdam from southern Germany. For the price of around 100 EUR per room per night, it offers excellent value. The staff is very kind and engaged, though it does seem like the property is understaffed.

Poor hotel for coach group

Catatan Tripadvisor 1.0/5

K4277QSkimf Couples - Ulasan TripAdvisor tersertifikasi

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

A very nice Mercure hotel on the outskirts of Aachen.

Catatan Tripadvisor 5.0/5

Nickwaddick Ulasan TripAdvisor tersertifikasi

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Friendly Hotel

Catatan Tripadvisor 4.0/5

joselohm52 Couples - Ulasan TripAdvisor tersertifikasi

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 461 ulasan 8.3/10 Lokasi
  • 791 ulasan 7.4/10 Kamar
  • 686 ulasan 9/10 Pelayanan
  • 11 ulasan 7.1/10 Internet
  • 541 ulasan 8.6/10 Sarapan
  • 426 ulasan 6.3/10 Kenyamanan
  • 343 ulasan 8/10 Kebersihan
  • 322 ulasan 5.7/10 Makanan

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