Novotel Caen Côte de Nacre 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 830 beoordelingen

Beste prijs
garantie
Novotel Caen Côte de Nacre - Image 1
Novotel Caen Côte de Nacre - Image 2
Novotel Caen Côte de Nacre - Image 3
Novotel Caen Côte de Nacre - Image 4
155 Rue de la Délivrande, 14000 CAEN, Frankrijk

Omschrijving

Extras van het hotel

  • Grote slaapkamers met badkamer en apart toilet

  • Gerechten bereid door onze chef-kok met verse en seizoensproducten

  • Terras buiten met uitzicht op ons verwarmde buitenzwembad en de grote tuin

  • Huisdieren toegestaan tegen een toeslag

  • Beveiligde, gratis privéparkeergelegenheid - Oplaadpunten voor elektrische voertuigen

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 CAEN
Frankrijk

Gps:49.200576, -0.360265

Telefoon
Fax +33 2 31 44 07 28

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

GOURMET BAR

Geniet van het door onze chef-kok bereide menu van de dag met verse seizoensproducten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  830 beoordelingen

Avis-klantbeoordeling 3.0/5

Dean L. Stellen - ALL bevestigde berichten

Dear Dean L., Thank you for taking the time to share your feedback following your four-night stay at Novotel Caen. We are pleased to hear that you found our staff very friendly and that breakfast met your expectations. Regarding your comment about your dog, we would like to clarify that the pet supplement covers the authorization for your animal to stay in the room, but it is not stated anywhere that a bowl and a bed will be provided in the room upon arrival. The image shown online is only illustrative. Concerning dinner, we are surprised by your comment, as our menu changes every day, offering different choices on a daily basis. At the pool, drinks orders are indeed taken only at the bar. However, we have taken note of your suggestion regarding a QR-code ordering system and will consider this for future improvements. We are also sorry if the background music did not meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. Best regards, Louise 1ère de Réception 02 31 43 42 00

Avis-klantbeoordeling 3.5/5

Annemarieke H. Gezinnen - ALL bevestigde berichten

Dear Annemarieke H., Thank you for taking the time to share your feedback following your stay at Novotel Caen Côte de Nacre. We are pleased to read that you found your stopover enjoyable and that our staff were friendly and helpful, despite some communication difficulties in English. We have taken note of your comment on this point and are continuously working on language training for our teams. We are sorry, however, that your experience was not “exceptional” as you had hoped, particularly regarding perceived cleanliness and room service. The delay you experienced in getting a response by phone does not reflect our usual standard of service. We have shared your feedback with our teams in order to strengthen staffing during peak hours and improve our responsiveness. Your feedback helps us to improve, and we hope to have the opportunity to welcome you again under better conditions. Best regards, Louise 1ère de Réception 02 31 43 42 00

Avis-klantbeoordeling 4.5/5

David O. Gezinnen - ALL bevestigde berichten

Dear David O., We would like to thank you for taking the time to share your kind review following your recent stay at Novotel Caen. We are delighted to hear that you enjoyed your experience, particularly your room, the cleanliness of the hotel, our restaurant, and the service provided by our team. We hope to have the pleasure of welcoming you again for a future stay. Best regards, Louise 1ère de Réception 02 31 43 42 00

Avis-klantbeoordeling 4.5/5

Michel D. W. Stellen - ALL bevestigde berichten

Dear Michel D. W., We like to thank you for taking the time to share your kind review about your recent stay with us. Your satisfaction is our priority and we hope that we can have the pleasure to welcome you again in the future. Best regards, Louise 1ère D. Réception 02 31 43 42 00

Avis-klantbeoordeling 3.0/5

M. M. Gezinnen - ALL bevestigde berichten

Dear M. Moens, We are sincerely sorry to hear that your recent stay at Novotel did not meet your expectations. Regarding the issue with the toilet in your room, we truly apologize for the inconvenience. This is not the level of service we aim to provide to our guests. Please rest assured that we will inform our housekeeping team. We are also very sorry about your experience with the waiter in our restaurant. We will address this matter with the restaurant manager. However, we appreciate you highlighting that the other waiter was kind and professional. We hope to have the opportunity to welcome you again in the future and regain your trust. Best regards, Louise 1ère de Réception 02 31 43 42 00

Andere internetgebruikers beoordelen ons hotel

  • 211 beoordelingen 8.8/10 Locatie
  • 436 beoordelingen 6.3/10 Kamer
  • 495 beoordelingen 9/10 Service
  • 224 beoordelingen 8.4/10 Ontbijt
  • 167 beoordelingen 6.4/10 Netheid
  • 110 beoordelingen 8.9/10 Zwembad
  • 107 beoordelingen 4.5/10 Sfeer

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