Novotel Paris Nord Expo Aulnay bintang 4

This hotel is absolutely horrific. The rooms looked nothing like the pictures. The walls are not smooth, it’s dirty and overall disgusting. There were two members of staff working and the hotel was nearly fully booked. Another thing is the restaurant was closed on a Saturday night! Do not recommend.

We were very happy with our room, it was clean quite modern. It is very decent hotel, perfectly located with easy connection to different places in Paris. There are also supermarkets and a big shopping mall nearby. the staff were friendly and courteous

A nice little hotel, a bit basic but clean and the staff were lovely. It feels a little bit like it’s in a dodgy area with a locked gate preventing people getting into the grounds. Breakfast was great, good options and choices of juice, coffee etc. The pool was lovely in the hot weather. The gym was very basic. For a one night stay, quite near to the airport I’d recommend!

Our flight was cancelled and we were told by easy jet that we had a hotel room booked by them. We arrived and they had no record of the booking. The woman on the desk was very kind and friendly. She did all she could to help us. However the male night staff on reception were unbelievably rude. He shouted at me and was very aggressive. I was at this point a woman myself and I was very intimidated and quite frightened. I was leaving to try and get my flight at 3am and it was really unnecessary. Apart from the kind woman, the hotel was a total disappointment and the male night reception staff was rude and aggressive

The staff at this hotel are incredible. I’ve worked in hospitality for 30+ years and the treatment & support I received from the staff here was some of the best experienced. Especially a receptionist called Ayquri, who went above & beyond daily. The rooms are to be expected, very clean & comfortable. Breakfast is plentiful & of good quality. The area around is not the nicest part of Paris by any stretch but the staff here will look after you.