Novotel Fontainebleau Ury 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 979 أراء

نضمن لكأفضل سعر
Novotel Fontainebleau Ury - Image 1
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Novotel Fontainebleau Ury - Image 4
Route Nationale 152, Chemin de Melun, Ile -de France, 77760 URY, فرنسا

الوصف

خدمات الفندق الإضافية

  • Over 10,750 sq. ft. of lounges and meeting rooms

  • Restaurant with terrace and local products.

  • 10 minutes from Château de Fontainebleau

  • Treatment area with a pool heated all year round, sauna and fitness center.

  • 100% Non-Smoking Hotel

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Fontainebleau Ury

Route Nationale 152, Chemin de Melun, Ile -de France
77760 URY
فرنسا

نظام تحديد المواقع العالمي (GPS):48.349362, 2.607622

الهاتف
فاكس +33 1 60 71 24 00

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR FONTAINEBLEAU URY

Visit our restaurant and taste our dishes made with local and seasonal produce. Open 7 days a week. Enjoy the sun soaked terrace with its summer vibe.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  979 أراء

تقييم TripAdvisor  3.7/5  1,188 أراء

Return visit of many!

ملاحظة Tripadvisor 4.0/5

Brenda S Couples - تقييم TripAdvisor المعتمد

I’ve reviewed this hotel before as we have visited many times over the last 30 years. We are currently spending a few days here. The location is perfect for us. As others have said, the rooms are a little dated, but we have always had a very clean room. We’ve had a very nice meal in the restaurant tonight and despite being very busy, the service was quick and very pleasant. The best thing about staying here is the very warm welcome you receive from the staff. The staff on reception and in the bar and restaurant are very pleasant and helpful. Service with a smile! Very safe parking and well located for autoroute, Fontainebleau and the surrounding climbing in the forest. We will always return.

Dear Guest, Thank you so much for your kind words and for your loyalty over the past 30 years. We are delighted to hear that you enjoyed your stay with us once again and that our location, restaurant, and especially our team’s warm welcome contributed to a pleasant experience. Your feedback regarding the rooms is noted, and we continually strive to maintain comfort and cleanliness for all our guests. It is always a pleasure to welcome returning guests like you, and we very much look forward to seeing you again in the future. Best regards, Marion Front Office Manager

Beautiful stopover not far from motorway

ملاحظة Tripadvisor 3.0/5

LaohuPenang تقييم TripAdvisor المعتمد

Beautiful environment, outdated hotel and grumpy staff. easy access from the A6 motorway, plenty of parking, delicious food. message to management: staff training, smile at your customers

Dear Guest, Thank you for sharing your feedback. We are glad that you appreciated our location, easy access from the A6 motorway, parking, and the quality of our food. We take note of your comments regarding our staff and will continue to work on training and customer service to ensure a welcoming experience for all our guests. We hope to have the opportunity to welcome you again and provide a fully satisfactory stay. Kind regards, Marion Front Office Manager

ملاحظة Tripadvisor 3.0/5

JT14 تقييم TripAdvisor المعتمد

Down at heel. Room smelt a bit. Chairs were stained, in a way that could have been solved with an upholstery cleaner. Car park was broken up, half mud. I arrived at 11pm and left at 7am, so it was fine. But not great. Bottom end of the Novotel standard. But it has Tesla chargers, and is super close to the A6. Which were important for me!

Dear Guest, Thank you for taking the time to share your feedback following your stay. We’re sorry to hear that certain aspects of your experience did not meet the usual Novotel standards, particularly regarding the condition of the room and car park. Your comments are valuable, and we will pass them along to the relevant teams for immediate attention and improvement. We’re glad, however, that you appreciated the Tesla chargers and the convenient access to the A6 — we know how important those can be for our guests on the move. We hope to have the opportunity to welcome you again and offer a stay more in line with your expectations. Kind regards, Marion Front Office Manager

Not recommended. Only for light travellers.

ملاحظة Tripadvisor 3.0/5

Joseph C Friends getaway - تقييم TripAdvisor المعتمد

Stayed in this hotel with a group of tourists. Check in - messy because the staff did not know how to print the room list. Wasted a lot of time sorting the rooms. Eventually, I had read directly from the computer. Hotel rooms - Basic and simple. Water cannot control properly Although website states recently renovated - but I feel they need to renovate again. Rooms numbering is very confusing as most rooms are spread across ground floor and first floor. Unlikely other hotels - the room’s first digit indicates the floor. This hotel - the first digit does not mean - the floor. Very confusing. No lifts and no help from the staff for luggages. I had some old folks staying in the 2nd floor- the duty manager refused to help and insisted on €4 per luggage although another male staff was willing to to help for free - but the manager refused. Does not justify the 4 star rating. Not recommended unless u have no other options.

Dear Joseph Chai, Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet your expectations, and we would like to clarify a few points for the sake of transparency. Upon your group’s arrival, our team did correctly indicate the location of all rooms. Additionally, all room keys were prepared in advance to ensure a smooth check-in. However, due to a recent software change, we unfortunately no longer have access to the same group arrival list format, which may have caused some delays. We apologize for any inconvenience this may have caused. Regarding the room numbering and layout, we understand it may differ from what you are used to, and we appreciate your comment, which will help us improve our explanations in the future. As for the absence of elevators, this is a known feature of our property and is clearly communicated to the tour operator prior to arrival. The luggage assistance service is indeed available as an optional extra, which allows us to allocate the appropriate staff when needed. We regret if this was not clearly conveyed to your group beforehand. Please rest assured that your comments have been shared with the relevant teams, and we remain committed to improving the guest experience. Best regards, Marion Responsable Hébergement

Earplugs required

ملاحظة Tripadvisor 3.0/5

jenksmail تقييم TripAdvisor المعتمد

I only stayed overnight travelling through so can not comment on additional facilities the hotel has. The rooms are a little basic but comfortable enough, there was a mix of pillows - some very soft and some firm. Shower was decent, rituals body wash and shampoo was nice.. the only issue I had, the walls/ceilings are paper thin. Unfortunately the room above had a very squeaky mattress… earplugs definitely required. Breakfast was nice, a mix of cooked and pastry/cereal. Lounge/reception was nice with an open fire and pool table. All in all, an ok hotel

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you found our breakfast enjoyable, and that you appreciated the lounge area, the open fire, and the pool table. We’re sorry to hear that the noise from the room above affected your stay. We understand how important a good night’s sleep is and we will certainly look into ways to minimize noise for future guests. We’re also pleased to hear that you liked the body wash and shampoo, as well as the comfort of your room overall. Thank you again for your feedback, and we hope to welcome you back for a more peaceful stay next time! Best regards, Marion Responsable Hébergement

بالاشتراك مع TripAdvisor

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