Novotel Domaine de Maffliers-Demeured de Campagne 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 507 beoordelingen

Beste prijs
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Novotel Domaine de Maffliers-Demeured de Campagne - Image 1
Novotel Domaine de Maffliers-Demeured de Campagne - Image 2
Novotel Domaine de Maffliers-Demeured de Campagne - Image 3
Novotel Domaine de Maffliers-Demeured de Campagne - Image 4
Allée des Marronniers, Domaine de Maffliers, 95560 MAFFLIERS, Frankrijk

Omschrijving

Extras van het hotel

  • A Demeure nestled in a 35-hectare park 10 minutes from L'Isle-Adam

  • Two restaurants: "La Brasserie du Château" & "La Table d'Augustine" (gastronomic)

  • Leisure : Indoor and outdoor swimming pools and sauna, horse riding, volleyball, playground...

  • Two types of rooms: The "Novotel" rooms (Classic or Executive with view on the park)

  • The Deluxe Rooms in the Château de Maffliers (including a Duplex Suite with terrace)

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Novotel Domaine de Maffliers-Demeured de Campagne

Allée des Marronniers, Domaine de Maffliers
95560 MAFFLIERS
Frankrijk

Gps:49.073465, 2.308163

Telefoon
Fax +33 1 34 08 35 00

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  507 beoordelingen

Avis-klantbeoordeling 3.5/5

Jessica B. Zaken - ALL bevestigde berichten

Dear Madam, Thank you for taking the time to share your feedback following your stay. We are sorry to hear that some aspects of your experience did not meet your expectations. Our Domaine regularly welcomes corporate groups, and we are committed to providing a comfortable and efficient environment for seminars and professional events. We understand that maintaining a comfortable temperature in the meeting room is essential, especially during long conference sessions. The room is equipped with an air conditioning system; however, due to the exceptional temperatures during your stay and several openings of doors and windows throughout the event, the system required more time than usual to restore the ideal temperature. We appreciate your understanding and have shared your feedback with our technical and events teams to continue improving the comfort of our meeting spaces. We also take note of your comments regarding the restroom facilities and signage. These details are important to ensure a smooth experience for our guests, and we will reinforce our attention to these points. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you again and provide you with an experience that better reflects the quality and character of our Domaine. Kind regards, Charline Le Goff Director of operations

Avis-klantbeoordeling 3.0/5

Paula V. D. L. R. Zaken - ALL bevestigde berichten

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the renovation of our rooms. We are however sorry that certain aspects of your group stay did not meet your expectations. When welcoming large groups, our teams make every effort to anticipate specific needs in terms of organisation and catering. We have nevertheless taken note of your comments regarding the shared facilities, breakfast service, and the variety of options available, particularly for vegetarian guests. Your feedback has been shared with the relevant teams as part of our ongoing commitment to improving the experience we offer to our guests. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Kind regards, Charline Le Goff Director of operations

Avis-klantbeoordeling 3.5/5

Marianne O. R. Zaken - ALL bevestigde berichten

Dear Ms. O. R., Thank you for taking the time to share your feedback following your stay with us. We are pleased that you enjoyed the beautiful setting of our Domaine. However, we sincerely regret that your experience did not fully meet your expectations. Please accept our apologies for the waiting time at check-in, the lack of staffing at the bar during the cocktail reception, the delays in replenishing the food, as well as the issues with the air conditioning in the meeting room. We also regret that some breakfast items were not replenished quickly enough. Your comments have been shared with our teams, as they are invaluable in helping us improve the organization and quality of service provided during large-scale events. We hope to have the pleasure of welcoming you again under better circumstances and to offer you the high-quality experience our guests expect. Kind regards, Laetitia Guest Experience Manager

Avis-klantbeoordeling 3.5/5

Lusia B. Zaken - ALL bevestigde berichten

Chère Lusia, Je vous remercie d’avoir pris le temps de partager votre retour à la suite de votre séjour au Domaine de Maffliers. Je suis ravie de lire que vous avez apprécié le cadre calme et agréable du domaine, ainsi que la qualité globale de nos services et de votre hébergement. Je suis en revanche sincèrement désolée pour le désagrément rencontré lors de votre dîner au restaurant. Le fait que votre convive ait reçu son plat après que vous ayez terminé le vôtre ne correspond pas au niveau de service que nous souhaitons offrir. Votre remarque a été transmise à nos équipes de restauration afin que cela soit analysé et corrigé, car la coordination du service est un point essentiel sur lequel nous devons rester particulièrement vigilants. Nous espérons que, malgré cet incident, vous garderez une image positive de votre séjour et que nous aurons l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Bien cordialement, Laetitia Responsable Expérience Client

Avis-klantbeoordeling 4.5/5

Emilie G. Zaken - ALL bevestigde berichten

Bonjour Emilie, Un grand merci pour votre fidélité et pour votre retour suite à votre séjour au Domaine de Maffliers. Nous sommes ravis de lire que vous avez une nouvelle fois passé un séjour très agréable et que l’accueil de notre équipe, notamment Perrine, a contribué à votre satisfaction. Nous ne manquerons pas de lui transmettre vos compliments. Au plaisir de vous accueillir de nouveau très prochainement. Bien cordialement, Laetitia – Responsable Expérience Client

Andere internetgebruikers beoordelen ons hotel

  • 394 beoordelingen 9.3/10 Locatie
  • 485 beoordelingen 5.3/10 Kamer
  • 745 beoordelingen 6.7/10 Service
  • 10 beoordelingen 6.8/10 Wifi
  • 408 beoordelingen 8.1/10 Sfeer
  • 388 beoordelingen 5/10 Eten
  • 210 beoordelingen 5.9/10 Ontbijt
  • 122 beoordelingen 5.6/10 Bar en Dranken

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