Hotel Mercure París Puerta de Versalles Exposición 4 estrellas

We had a surprisingly pleasant stay at the Mercure Porte de Versailles. Some of the reviews below are not very complimentary and we were a bit worried but the hotel is really nice and in a chilled residential area of Paris. Breakfast was excellent - with an amazing choice of fruit, cheeses, cooked meats and even a pancake machine. We enjoyed our breakfast there every day - many thanks to the amazing breakfast teak staff who worked tirelessly every morning. It’s a busy hotel with many guests. There was a great selection of hot drinks (Nespresso coffee and tea). Speaking of food and drinks, the bar / cafe in the hotel is lovely too. I would recommend room service food - we had really nice tea and coffee at the bar and room service dinner (recommend the cooked meats selection (enough for two)). The rooms were spotlessly clean - again, compliments to the cleaning staff! The standard of their work is impressive! The beds were faultlessly made and the rooms were also super clean! Thank you! Nuxe hand soap and shower gel plus Kusmi tea - felt very spoit!! Finally, a couple of negative points: Yes, the paper cups mentioned below and not having means to transport water from the cooler down the corridor to your room - not great! The hotel should provide glass or metal bottles for people to take 0.5 litre or a litre back to their room. We made multiple trips (and used the kettle in the end to transport water for all of us in the room). There was a slightly unpleasant drainage perhaps smell in our bathroom when we arrived. Perhaps this is unavoidable; we chose to ignore it as we were too tired to move after our travel. Finally, reception - generally, very friendly and welcoming, some super helpful receptionists there. Unfortunately, one of them was rather rude to a member of our party who tried to book a taxi. She was short-tempered and condescending when all that she was asked to help with was to book a taxi. We considered talking to the hotel manager but a) had no idea who they were (they might have even been this rude individual) and b) decided to try and not spoil our break. This happened at the start of our stay. All I would suggest to the hotel manager is remind all their reception staff is that they should treat all their guests with respect and politeness, especially when all you are asked is to book a taxi. Surely that is not too much to ask for if you work in hospitality. Would still stay here again but wish our experience had not been soured a bit by the rude, impatient receptionist. PS Recommend the 15th Boulevard bistro near the hotel for food - amazing pizza, salad and nice ice cream. PPS We noticed that the windows open fully even on high floors which we found unsettling as that’s not child-safe.

Agradable solo que la bañera estaba tapada y hasta el día siguiente mejor yo la destapé

Muy lindo el hotel. Todos fueron muy amables. Gracias

Todo muy fácil

La habitation es el promedio sin embargo la ducha es pequeña a mi gusto, sin embargo para dormir el descanso para mi fue bueno, el desayuno que incluía mi paquete estaba bien no tengo ninguna queja, los pasillos creo dan una imagen vieja o sucia por el color azul que tienen creo eso puede mejorar mucho, hay un supermercado a una cuadra por si requires algo peor cierra muy temprano a las 7pm esta cerrado , el hotel esta un poco retirado del centro de paris pero caminado unos 10 min. esta una estación del metro que llega a la plaza de la concordia que permite visitar varis lugares mas como el museo de louvre.