Mercure Andorra Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 501 أراء

Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
Mercure Andorra Hotel - Image 3
Mercure Andorra Hotel - Image 4

الوصف

خدمات الفندق الإضافية

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

نظام تحديد المواقع العالمي (GPS):42.507908, 1.526859

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  501 أراء

تقييم TripAdvisor  3.7/5  698 أراء

Disappointing

ملاحظة Tripadvisor 1.0/5

Andres_B_Fernandez العائلات - تقييم TripAdvisor المعتمد

I tried to do my evaluation through Accor. It seems that they delete (or not publish) commentaries below their expectations. I hope I can now through Tripadvisor. The reservation process was easy through the App. Communication with the Hotel not so easy, answers delayed in weeks, containing little useful information. We got a room for 3 adults and a 13 y old (1 m 85cm). The so called deluxe room with 2 beedrooms is a room in which two sofa beds are loctaed (in military standard, not in a hotel standard). Asking for bathrobes for the third adult was viewed as an insult by the desk, and not made possible at all. the room was big, smelly, with out-to-date bathroom and only 1, yes, ONE spot of light in the room. This is not useful in 2024 for the standard of 4 persons. asking for a multi-spot was answered with a clear no, as they get stolen... The SPA is nice, but used and frequented as a kid swimming pool, with the jumps & shouts expected in a kids swimming pool. I understand that kids need leisure activities, and we have 3 kids... but the SPA is not the place for it. Same in the breakfast room, you have to take queues because some parents are making sandwiches for the whole family to take to the slopes. Again, if this is desired, make it possible and help these families. If not, please enforce it. As a whole, even with a very good location, this is not the place where you want to be relaxing after ski with adults or grown-up kids. Definitely outdated, too expensive for what they offer and not to the expected Accor-standard.

Overall excellent stay

ملاحظة Tripadvisor 5.0/5

kaori T تقييم TripAdvisor المعتمد

Well maintained 4 star hotel. A perfectly located hotel right in the town centre. 10 minutes walk to busses from Barcelona.Spacious room and bathroom.Minibar was provided in the room, which was lovely. However, there was no more than one electrical outlet in the room. The only one was behind the table. Overall excellent stay. We really enjoyed in Andorra!

Disappointing experience

ملاحظة Tripadvisor 2.0/5

Alejandro D تقييم TripAdvisor المعتمد

The facilities at the hotel are very dated and people at reception were completely unfriendly. The buffet breakfast (price EUR16/pax) is overpriced considering the low quality of what's on offer. In my view, this hotel is quite below the standards you can find at other hotels in the Accor chain

Nice hotel fab location.

ملاحظة Tripadvisor 4.0/5

Blondemadwife Couples - تقييم TripAdvisor المعتمد

Difficulty initially finding car park, not well signposted. The exterior of the hotel is lovely, lots of green plants clean and welcoming. Reception staff friendly and helpful. Room clean, we had room 207, near the hotels aircon, so noisy and we were unable to open the window. Hotel empty compared to the Novotel next door which was busy.

Dear Blondemadwife, Thank you very much for sharing your experience after staying at the Hotel Mercure. It is a pleasure for us to know that the hotel as a whole exceeded your expectations and made your stay enjoyable. We look forward to welcoming you back for a future stay! kind regards Daniela Barbosa

Ideal Location!

ملاحظة Tripadvisor 4.0/5

JessW37 Couples - تقييم TripAdvisor المعتمد

A perfectly located hotel right in the city centre. It has its own parking in a secure garage underneath the hotel. It's quite tight in there and we were very lucky to get a space. It's quite expensive at €26 per night. Our room was comfortable, the decor was dated but everything was functional. Tea and coffee was provided but only decaff coffee. We went to have a look at the pool, which looked great! We didn't have time to use it, unfortunately! The gym was large too, although the equipment was dated. Water was provided in the room, which was lovely. We really enjoyed in Andorra!

Dear JessW37, Thank you very much for choosing us. Providing all our guests with an excellent experience and stay is our raison d'être. Thank you for your kind words about the hotel. Indeed, we are happy to know that you have been comfortable in our home and on your behalf we will congratulate all the staff who took care of making your stay in our hotel even more pleasant. We look forward to welcoming you again and to provide you with the best services and attention at all times. Best regards. Daniela Barbosa

بالاشتراك مع TripAdvisor

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