Mercure Annemasse Porte de Genève Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 768

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Opis

O hotelu

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

Nasze pokoje

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Lokalizacja hotelu

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 GAILLARD
France

Pozycja GPS:46.18408, 6.221565

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

La Yourte - Brasserie Maison

La Yourte Brasserie Maison welcomes you 7 days a week for lunch and dinner, in the dining room or on the terrace. Every day, our chef prepares traditional, tasty, homemade dishes to delight your palate!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 768

Ocena TripAdvisor  4.0/5  Liczba opinii: 133

Bad

Ocena na stronie TripAdvisor 2.0/5

daruwella44 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Just one word, bad. Room wasn’t done properly, restaurant was dirty and food really bad. Staff was more or less ok but no flexibility whatsoever. There was no ice available, half of the menu wasn’t available and the toilets linked to the bar were dirty.

We thank you for your comments and are sorry about this bad experience... Please be sure that we are not used to receive such bad comments on the cleanliness and we apologize if it was the case. We hope to have the pleasure to welcome you again and regain your trust. Céline, adjointe de direction

Lovely clean 🏨

Ocena na stronie TripAdvisor 5.0/5

Tony P Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Arrived for a one night stay on Business. Very friendly welcome on checking in, room allocated on 2nd floor at rear of Hotel (503) Very spacious and super clean with all amenities provided. Super comfortable bed and very quiet. Now the Breakfast…..🥞…. Absolutely superb, with a vast range of food both Hot & Cold. Ample parking on site, secured with an automated gate in the evening. Evening meal in Restaurant was Excellent with a good menu choice, well presented and very good value. Would definitely stay again and I’ll add this to my favourites.

Thanks a lot for your comments after your stay with us ! We are so glad you've enjoyed the comfort of your room, the quality of our breakfast as well as the kindness of our staff ! We hope to have the pleasure to welcome you again soon ! Celine, adjointe de direction

Quality and kindness

Ocena na stronie TripAdvisor 4.0/5

pgl_alessio Rodziny - Opinia zatwierdzona w TripAdvisor

The ambience feels business according to the purpose of the hotel, but is still very welcoming and nice, particularly thanks to the qualified staff. The room is large enough, very clean and with good services (water in the minibar, kettle and autonomous heating system). Some details need attention like the shower where water drops out, and pretty dangerous is the block on the anti-fire system that can lead to serious consequences. The staff can also guarantee various informations, maps and services to visit the near city of Geneva. The price is coherent with the position and the quality.

Thanks a lot for this nice feedback after your reservation in our hotel. The whole team is glad you've enjoyed your stay with us and hope to be able to welcome you again soon ! Sincerely, Celine, adjointe de direction

First Impressions do not impress

Ocena na stronie TripAdvisor 3.0/5

SoloStays Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is located approximately a 30 minute unattractive walk from Annemass train station. From the outside the architectural style is dated but benefits from a picturesque setting beside the river. I did not feel this was 4 star luxury, instead it feels like they have gone for a modern, eclectic design. For my personal tastes this gave off more an upscale hostel vibe appealing to a more youthful clientele. There is no reception counter, instead a floating desk which is only attended when there is a customer. The security guard resting his eyes on the seating area behind was a worry on two fronts- why and why. The staff were pleasant and efficient ensuring to tell me they no longer offered bottled water in rooms but that fountain water was available in reception. A good environmental approach apart from the 1 use cups provided. The room was well appointed and of good standard. It was large with plenty of walking space. There was good cupboard space and came with the usual amenities you would expect such as tea/coffee, fridge, large screen TV etc. The bed was very large and comfy and there was a small seating area with table to work on. The bathroom was beautiful with large walk in shower. There was ample lighting in the room which was easily accessible, and usb charging ports by the bed. The open WiFi was great. The TV could have benefited from more English channels. The room is a 5/5. I didn't enjoy being on the ground floor as I looked out onto the carpark and therefore had to keep the curtains drawn. As an Accor member I got my welcome drink from the bar/restaurant which looked nice and seemed to have a good offering of food. Good as the closest restaurants are a 15 min walk. I also took advantage of a late check out however the cleaning lady still knocked on my door on three occasions during the morning asking when I was going to leave. Overall this is a pleasant hotel and good value for money. However due to the location I would not choose to stay here again.

Thanks a lot for your feedback after your stay in our hotel. We are glad you've enjoyed the comfort of your room as well as our staff's kindness. However, we do not have any security guards... It was maybe clients you've seen... Sincerely, Celine, adjointe de direction

A Bit Isolated

Ocena na stronie TripAdvisor 3.0/5

andyjosmith Couples - Opinia zatwierdzona w TripAdvisor

The hotel is in the middle of nowhere really. Nothing nearby. You need to drive. Room was OK. Did not get the sofa as advertised. Coffee machine waste of time. Menu for evening meals was limited and to be fair a bit disappointing. Breakfast was good.

We very much appreciate your comments regarding your stay in our hotel. We are glad you've appreciated the breakfast. However, we do not understand what happens with the coffee machine... You had a Nespresso machine in your room, was it out of order? We are sorry if it was the case... We hope we'll be able to welcome you again, Sincerely, Celine Adjointe de Direction

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 171 Liczba opinii 8.8/10 Lokalizacja
  • 396 Liczba opinii 6/10 Pokój
  • 407 Liczba opinii 8.4/10 Obsługa
  • 176 Liczba opinii 8.4/10 Śniadanie
  • 158 Liczba opinii 4.3/10 Czystość

Zarządzane przez Trustyou

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