Sofitel Kia Ora Moorea Beach Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,809 reviews

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Description

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

Our accommodation(s)

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Hotel location

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
French Polynesia

GPS:-17.501289, -149.764378

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,809 reviews

TripAdvisor Rating  4.4/5  4,525 reviews

Certificate of excellence 2025

Lovely location. Gorgeous beach. Old hotel needs a major refresh to be able to say it’s a 5 star property

TripAdvisor rating 4.0/5

Paradise39434231957 TripAdvisor review

We loved staying at Sofitel Moorea over Christmas and had an amazing food experience from wonderful dedicated welcoming staff. Thank you especially to Pedro, the food outlet manager who seemed to be everywhere and made us feel exceptionally welcome. Bravo! You have a gem with Pedro. Madjo one of the bar and restaurant servers was also so kind and attentive. For the price paid — this property was way overpriced considering that it is due to close for an extended refresh. We expected more from a 5 star Sofitel in terms of luxury and small touches. It was really the food service staff who shone and made our stay memorable. The executive chef and his team also truly created a memorable Christmas experience. Beach is gorgeous and secluded. Coral garden is fun to snorkel in and complimentary snorkelling equipment and paddle boards was a bonus. Locally made soaps and body creams were a nice luxury. It’s our third visit to French Polynesia and we will be back. We were spoiled on our first trip to Tahiti by an all inclusive multi island experience with Pearl Hotels and resorts. We will check the final product of the resort refresh before we commit to returning to Sofitel.

Customer review rating 2.0/5

Lisa A. Families - Confirmed reviews ALL

The entire property needs to be updated and maintained. The food and beverage department needs to be elevated, the food was not good. The service was wonderful! The entire staff was amazing.

Dear Mr Lisa A., Thank you for your feedback regarding your recent stay. We appreciate your comments about our beautiful location and exceptional staff. We acknowledge your concerns about the property and dining experience, and your insights will be taken into consideration as we continually strive to enhance our offerings. Happy new year ! With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 3.5/5

Lisa M. M. Couples - Confirmed reviews ALL

We loved the people, location and natural beauty surrounding this resort. We had ants in the bathroom and around the coffee maker which did not make this an exceptional property. Otherwise, it was a great place to stay.

Dear Mrs M., Thank you for your feedback regarding your recent stay at our resort. We are pleased to hear that you enjoyed our location and the service provided by our team. Please be assured that we take cleanliness seriously, and your comments about the ants have been noted for improvement. Happy new year ! With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 3.5/5

Giulia T. Couples - Confirmed reviews ALL

Most amazing location of all Moorea, really good spot for snorkelling and convenient position with PADI just close by. Excellent food options, not too expensive. However, the hotel is very old. We could not sleep with A/C because the system was old and making such a loud noise that was impossible to fall asleep. Overall structure is really dated, including receptions and rooms. Really need renovation asap Service was ok, but not at the right level for a 5 starts and for the price paid. Everyone was kind and always with a smile, but a lots of mistaken made (long serie which we stopped reporting because it made us waste so much time), no one with professional experience, stray dogs coming dying breakfast and dinner asking for food… the all place was in decay, and we were paying 1500$ per night. A bit ridiculous

Dear Giulia T., Thank you for sharing your feedback regarding your recent stay at Sofitel Kia Ora Moorea Beach Resort. We appreciate your positive comments about our stunning location and dining options. However, I regret to hear that your experience was marred by the condition of the hotel and the challenges you faced with the air conditioning system. Please be assured that we take guest comfort seriously, and your comments regarding the need for renovations will be noted as we continuously assess our facilities to enhance the guest experience. I also appreciate your insights on the service level. While it is encouraging to know our team was kind and attentive, I am sorry to learn that you encountered mistakes during your stay. Your comments will be shared with our management team to ensure that we strive for improvements. Thank you once again for your valuable feedback, and we hope to welcome you back in the future for a more enjoyable experience. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 3.0/5

Jacob A. T. Couples - Confirmed reviews ALL

This was our first time visiting Tahiti and we were underwhelmed by the Sofitel. From the moment you get dropped off, there’s no welcome reception area and no signs to tell you where to go. First red flag: Our room had blood stains all over it. The rooms/furniture was outdated and was a crack in the ceiling of our bathroom. The whole ambience of the resort seemed sad and needed a good update.

Dear Mr T., Thank you very much for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincerest apologies for the disappointment you experienced. We are truly sorry to learn that your stay did not meet your expectations, and we deeply regret any inconvenience or discomfort this may have caused you. While we are grateful for your positive comments about our location, it is with great concern that we note your remarks regarding the condition of your room and the overall ambiance of the hotel. Please be assured that this is not the level of experience we aim to provide to our guests. We place great importance on cleanliness, comfort, and attention to detail, and we sincerely apologize that we fell short in this regard. Your comments have been taken very seriously and will be shared with our management and operational teams so that corrective actions can be taken. We are also very sorry that your arrival did not provide the warm welcome and clear guidance you rightfully expected. Creating a smooth and welcoming first impression is essential to us, and we regret that we did not succeed on this occasion. We truly hope you will accept our apologies and allow us the opportunity to welcome you back in the future, so we may restore your confidence and provide you with the experience you should have received during your recent stay. With kind regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

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Other web-users rate our hotel

  • 518 reviews 9.1/10 Location
  • 933 reviews 7.5/10 Room
  • 1,178 reviews 8.1/10 Service
  • 596 reviews 9.2/10 Beach
  • 286 reviews 8.7/10 Breakfast
  • 194 reviews 5.3/10 Cleanliness
  • 85 reviews 5.7/10 Bar
  • 77 reviews 4.8/10 Pool

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