Fairmont Palliser 4 stars

Customer review rating (ALL Rating) 4.5/5 3,971 reviews

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Description

Hotel extras

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Our accommodation(s)

Hotel location

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 CALGARY
Canada

GPS:51.04452, -114.064768

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,971 reviews

TripAdvisor Rating  4.2/5  3,671 reviews

Certificate of excellence 2025

Another Fantastic Stay at Fairmont Palliser’s Gold Level!

TripAdvisor rating 5.0/5

SueMcD1961 TripAdvisor review

As we’ve said before, staying at the lovely Fairmont Palliser in Calgary, Alberta, Canada, is always wonderful - but staying at the Gold level is an even greater experience and well worth the extra expense! We treat ourselves to such a special stay a few times a year - even though we actually live in Calgary. The Gold Lounge’s inviting atmosphere with its complimentary hot breakfast, little treats such as cookies and/or candy in the afternoon, and the delicious evening hors d’oeuvres and dessert more than make up for the extra cost. Over and above all that, however, is the excellent service that the Gold level staff provides. The staff here at the Fairmont Palliser’s Gold level always go above and beyond to make us feel so very welcome and appreciated! From special extras to welcome us to our room such as chocolate treats and our favourite caramel beignets, to a big surprise such as an upgrade to a suite, the fantastic staff always makes our stay special. Great big thanks (alphabetically) to the wonderful Gold staff at the Palliser that made our stay so very special this time: Beckham, Jameson, Jill, Neha, and Sion! (Also looking forward to seeing Cecilia before we check out today.) An extra “thank you” to Neha for picking out the most excellent wine choices for us - both red and white!

Customer review rating 4.5/5

Bernard &. L. E. Families - Confirmed reviews ALL

the desk clerk was very helpful and we upgraded to a better room but we are still waiting for our bonds payment to be released

Dear Guests, Thank you for your kind words regarding our front desk agent's assistance and your room upgrade. We are pleased to hear that you had a positive experience during your stay. Regarding the credit card authorization, please allow some time for processing from your financial institution, as international transactions may take longer than expected, after being released at check out. Regards, Lindsay Griffith Director, Guest Experience

Customer review rating 3.5/5

Brian K. Families - Confirmed reviews ALL

The hotel was fine overall but the Christmas Buffet was a major disappointment. We were part of the last seating and expected dishes to be fresh and hot as we had paid your premium price for the dinner, they were not. The most unsatisfactory thing was the lack of turkey - you had run out and not immediately replenished it so we were served what would ordinarily go into soup. Very disappointed and feeling misled by your promotion of the meal.

Customer review rating 3.5/5

Jeff T. Couples - Confirmed reviews ALL

Beautiful hotel. When we arrived in our room the heat was completely turned off and the temperature was 16.5C. We turned up the heat and turned the fan all the way up, we turned the baseboard heater in the room all the way up- it took two days (when we left) for the temperature to get up to 22C.

Customer review rating 3.0/5

Faithlene B. Families - Confirmed reviews ALL

The room itself was quite disappointing, even for New Year's Eve. There was no complimentary water, and we experienced an electricity shutdown. I discovered that I couldn't turn on the television while using the Nespresso machine. The shower was too cold, and we had to request maintenance to fix it, which made for an uncomfortable stay. After New Year's Eve, I ordered food, but the presentation was lacking; there were no festive greetings on the plate. I also checked if we could buy swimming attire at the store, but they didn’t offer any. I had hoped to experience some festivity and luxury, but overall, I was dissatisfied. Additionally, there was a long line at the concierge. They waived our room order due to our experience, and the receptionist was pleasant, but I still left feeling disappointed with my stay..

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Other web-users rate our hotel

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  • 651 reviews 8.2/10 Vibe
  • 561 reviews 7.5/10 Amenities
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