Swissôtel Poiana Brasov 5 stars

Customer review rating (ALL Rating) 4.8/5 509 reviews

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Swissôtel Poiana Brasov - Image 1
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9 Drumul Sulinar, 500001 BRASOV, Romania

Description

Hotel extras

  • Close to slopes, hiking trails and bike park

  • Mountain views

  • Spa, swimming pool and fitness area

  • Renowned PRATO restaurant open to guests

  • Poiana Brasov's only 5-star hotel

Our accommodation(s)

Hotel location

Swissôtel Poiana Brasov

9 Drumul Sulinar
500001 BRASOV
Romania

GPS:45.588708, 25.553862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ARTEGIANALE

Embark on a culinary journey at the esteemed Artegianale restaurant, offering italian flavours crafted from the finest produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  509 reviews

Customer review rating 5.0/5

Lucian T. Friends - Confirmed reviews ALL

The experience was amazing, the hotrl staff was carefully in attending all of my group requests. I highly recommend it

Dear Guest, Thank you very much for your wonderful feedback and recommendation. We are delighted to hear that your experience was amazing and that our team took great care in attending to all the requests of your group. Your kind words truly reflect the dedication and professionalism of our staff, and they will be shared with the entire team. We greatly appreciate your recommendation and look forward to welcoming you back to Swissotel Poiana Brasov for another outstanding stay. Kind regards, Shane Labrooy General Manager

Customer review rating 3.5/5

Sebastian D. Couples - Confirmed reviews ALL

Could have been better had higher expectations. But the hot tub was nice (was expecting some exterior shoes because of the snow and an easier way to get in/out)

Dear Guest, Thank you for sharing your feedback following your stay at Swissotel Poiana Brasov. We are glad to hear that you enjoyed the hot tub. At the same time, we appreciate your candid comments regarding accessibility and expectations for exterior shoes in snowy conditions. Your observations are valuable and will be shared with our team as we continually seek ways to enhance the comfort and convenience of our facilities for all guests. We hope to have the opportunity to welcome you back in the future and provide an even more seamless and enjoyable experience. Kind regards, Shane Labrooy General Manager

Customer review rating 0.5/5

Gabriel A. I. Couples - Confirmed reviews ALL

They havent gym, no Valet parking

Dear Guest, Thank you for sharing your feedback. We are happy to let you know that Swissotel Poiana Brasov offers both a fully equipped gym and a convenient valet parking service for our guests. We are sorry that somehow this was not made available at the time of need and will look into the circumstances that you were in and as to why it was not shown and offered. I apologize for the inconvenience this may have caused you. Kind regards, Shane Labrooy General Manager

Customer review rating 4.0/5

Elena M. P. Families - Confirmed reviews ALL

spacious apartment, very comfortable mattress and pillows. Breakfast/restaurant is tasty, however the variety and service could be further improve (e.g. omelets to be served fresh, pancakes available)

Dear Guest, Thank you for sharing your feedback following your stay at Swissotel Poiana Brasov. We are delighted to hear that you enjoyed the spacious apartment and found the mattress and pillows very comfortable. We also appreciate your kind words about the breakfast and restaurant. At the same time, we value your suggestions regarding the variety and service, such as freshly prepared omelets and pancakes. Your comments have been shared with our culinary team as we continually strive to enhance the dining experience for our guests. We look forward to welcoming you back for another comfortable and enjoyable stay. Kind regards, Shane Labrooy General Manager

Customer review rating 5.0/5

Stoica M. Couples - Confirmed reviews ALL

Great experience, everything was perfect starting from front-desk to the apartment and services.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you had a great experience and that everything, from the front desk to your apartment and our services, met your expectations. Your kind words are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Swissotel Poiana Brasov for another perfect stay. Kind regards, Shane Labrooy General Manager

Other web-users rate our hotel

  • 99 reviews 8.3/10 Location
  • 200 reviews 9.2/10 Room
  • 204 reviews 8.9/10 Service
  • 120 reviews 9.4/10 Comfort
  • 107 reviews 8.6/10 Food
  • 103 reviews 9.4/10 Vibe
  • 85 reviews 4.4/10 Wellness Area
  • 68 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.