Rixos Montaza Alexandria 5 stars

Customer review rating (ALL Rating) 4.3/5 89 reviews

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Montaza, Alexandria, El Montaza Palace Gardens, Montaza , Alexandria Governorate, 21919 ALEXANDRIA, Egypt

Description

Our accommodation(s)

Hotel location

Rixos Montaza Alexandria

Montaza, Alexandria, El Montaza Palace Gardens, Montaza , Alexandria Governorate
21919 ALEXANDRIA
Egypt

GPS:31.287009, 30.021379

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  89 reviews

Customer review rating 3.5/5

Eslam A. M. Families - Confirmed reviews ALL

Hotel restaurants is not up.to level, especially the Italian restaurant which has a very limited menu and not related to Italian cuisine, how come Italian restaurant just serve 3 Pasta plates and doesn't have Pizza menu at all !!

Customer review rating 4.5/5

Mostafa I. Couples - Confirmed reviews ALL

The location is amazing as it’s a historical place and it’s very calm if one selected a non so busy time

Customer review rating 2.0/5

Aseel B. Families - Confirmed reviews ALL

there was no one in the front door for the hotel to help when checking in, from desk stuff are friendly like Rania. the hotel is nice from the facilities point, but from the service point is very poor. breakfast area is crowded, omelet station you can wait for 15 m till you turn. other than the front desk i did not feel the hospitality was on point. i went to other hotels in Alexandria 5 stars cheaper by 25 up to 30 % and they were more professional. at our second day there was electrical shortage, electeristy used to go on and off for 2 hours. the breakfast bakery was not fresh looks like it was from the day before. overall it was not a good experience with the chain. i dont think i would spend money again in this hotel. even for launch, our pervious stay in Nairman , we went to whats called " Italian restaurant" which is not italian at all, poor menu, noisy late, order came wrong, we asked for well done steak and came rare with blood. and my wife is diabetic , she took her insulin shot waiting to eat her food which came more than one hour. the design of the kitchen was extremely bad, i can hear the workers inside banging forks and knives. so in order to avoid this kind of service, we went to have launch outside twice. the premises is beautiful , location is perfect, the private beach is more than perfect. but the staff are not up to the standards for this beautiful place. can you imagine even in Nariman, they have the coffee machine that grinds coffee and make espresso, the machine was there and the coffee was there but no barrista to use the machine. instead of bringing musician to play music at morning , bring a barrista who will serve expresso. even the bar behind Nariman front desk when we went there it was empty no one to ask to make us an order. people who are working in the beach area the came late after 9.30 to serve towels. there were supposed to be working since breakfast time was operating. also there the bathrooms are far away from the swimming area and pools.

Customer review rating 5.0/5

Ahmed T. Families - Confirmed reviews ALL

Perfect, just would like to suggest some entertainment at the evening

Customer review rating 5.0/5

Ayman I. Couples - Confirmed reviews ALL

I really enjoyed my stay at Rixos Montaza , every thing os matching my expectations and more , The hotel view is wonderful facing the sea , many rooms varieties in 4 buildings , breakfast buffet is one of the most delicious ever , I was lucky to meet Mr Morsi Mostafa ( front office manager ) and I was lucky for my room to be upgraded to a suite with beach front view , also I have to thank Mariam in the reception ,, And many thanks to Sylvia in guest relation , when she knew that the stay is for engagement anniversary , quickly she sent a cake and make a very nice room decorations . Finally . If the destination is Alexandria , Rixos montaza will be the destination ,

Other web-users rate our hotel

  • 301 reviews 9/10 Location
  • 472 reviews 7.9/10 Room
  • 1,147 reviews 9.1/10 Service
  • 14 reviews 4.4/10 WiFi
  • 252 reviews 9.5/10 Vibe
  • 153 reviews 7.5/10 Cleanliness
  • 151 reviews 8.8/10 Breakfast
  • 60 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.