Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.1/5 342 reviews

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47 47 photos

Namaka Hill, P O Box 11133, Nadi Airport, . NADI, Fiji Islands

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Novotel Nadi

Hotel that makes every moment matter

Touch down to 4-star comfort, a 5-minute drive from the airport, 10 minutes to Nadi Township and 20 minutes to Port Denarau for boat transfers to the islands. Novotel Nadi hotel offers air-conditioned guest rooms and facilities suitable for both families and the business traveler, with restaurant and conference venues overlooking 42 acres of tropical gardens. With a dip in the pool , and breakfast on the garden terrace your day gets off to a fresh start at Novotel.

Experience a taste of Fiji during a short Novotel Nadi transit, meeting or stay, located 5 minutes from Nadi airport and 20 minutes from Port Denarau with hotel accommodation, conference, pool and restaurant nestled in lush tropical gardens. Whether you're travelling with friends or enjoying a family holiday, explore local attractions, including beautiful Denarau Island and the incredible array of Asian Orchids at the Garden of the Sleeping Giant, all close by to Novotel Nadi Airport.

We look forward to welcoming you to Novotel Nadi!

Jim Moore, Hotel Management

Hotel extras

Airport and central Nadi hotel set in lush tropical gardens
Family friendly guest rooms with two queen beds
Spend a leisurely day by the pool, golf range or tennis court
Meeting and Conference rooms catering for up to 150 delegates
Breakfast from 5.30am for early flyers

Our accommodation(s)

Room

Standard Room with 1 Queen size bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Room with 1 Queen size bed and 1 Single bed

Non contractual photo

3 pers. max
34 m² / 365 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
Views: Mountain view

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room 1 queen size bed and 1 double bed

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double bed(s)
Views: Garden View

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Family Room with 1 queensize bed and 1 bunk bed

4 pers. max
31 m² / 333 sq ft

Bedding 2 x Single bed(s) and 1 x Queen size bed(s)
Views: Garden View

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room 2 queen beds

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Queen size bed(s)
Views: Garden View

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room 1 kingsize bed and sofa

4 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Garden View

From NaN € NaN FJD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
. NADI
Fiji Islands

GPS:-17.766271, 177.461987

+679 672 2000

+679 672 0324

INTERNATIONAL AIRPORT

Airport

Access: 2.5 km / 1.55 mi 5 min drive

DENARAU GOLF AND RACQUET CLUB

Amusement park

Access: 15.5 km / 9.63 mi 20 min drive

JET BOAT RIDES

Tourist attraction

Access: 15.5 km / 9.63 mi 20 min drive

BEAUTIFUL ISLAND CRUISES

Tourist attraction

Access: 15.5 km / 9.63 mi 20 min drive

SCUBA DIVING

Tourist attraction

Access: 15.5 km / 9.63 mi 20 min drive

DENARAU ISLAND

Tourist attraction

Access: 15.5 km / 9.63 mi 20 min drive

FIJIAN HIGHLANDS

Tourist attraction

Access: 20 km / 12.43 mi 40 min drive

FIJIAN VILLIAGE

Art and Culture

Access: 20 km / 12.43 mi 40 min drive

ARTS VILLAGE

Art and Culture

Access: 20 km / 12.43 mi 40 min drive

PORT DENARAU

Marina

Access: 15.5 km / 9.63 mi 20 min drive

NAMAKA SHOPPING CENTRE

Shopping centre/mall

Access: 1.8 km / 1.12 mi 30 min walk / 5 min drive

NADI TOWNSHIP

Shopping centre/mall

Access: 8.5 km / 5.28 mi 10 min drive

SHOPPING IN NADI TOWN

Shopping centre/mall

Access: 8.5 km / 5.28 mi 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 260 m² / 2798 sq ft
Maximum seats capacity: 700
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 342 reviews

TripAdvisor Rating 3.2/5 1,433 reviews

Not Novotel standard

Frances Couples - 4/12/2025 Confirmed reviews ALL

Dear Frances. Thank you for taking the time to share your recent experience with us. We’re truly sorry to hear that your stay did not meet the standards you expected—and that we aim to deliver at Novotel Nadi. While we’re pleased you found our team to be warm and welcoming, we are very concerned about your comments regarding the condition of the facilities, the unpleasant room odor, and the shower experience. Please accept our sincerest apologies for these issues. This does not reflect the level of quality and comfort we strive to provide. Your feedback has been shared with our maintenance and housekeeping teams for immediate review and action. Additionally, we are currently working alongside the hotel’s owners on a planned refurbishment and redevelopment of the property, which we are confident will greatly enhance our guests’ overall experience. We truly value your feedback and hope to have the opportunity to welcome you back in the future.

Great

Anonymous Business - 4/11/2025 Confirmed reviews ALL

Dear Kelera O.. Thank you for your wonderful feedback. We\'re thrilled to hear that you had a great experience with our staff and that you found them friendly and helpful. We’ll be sure to share your comments with the team. We look forward to welcoming you back soon

SUBSTANDARD SERVICE

ANJSINGH60 4/11/2025 TripAdvisor review

We would firstly like to extend our Thanks to Mr Sevoki (Reception Manager) who took the time out to come and talk to us about our check in debacle caused by the reception staff during our stay. Whilst we do appreciate his efforts of an apology on behalf of his staff members, but we still feel that this was an avoidable, unfortunate and unnecessary incident to have occurred. We were looking forward to our hassle free relaxing overnight stay at the Novotel Nadi. Our check in should have been a very straightforward process, since we didn’t request any additional upgrades or changes just expected to be provided with the room which we had paid for, but rather it turned out to be a great hassle and inconvenience for us. Very substandard service, which we didn’t expect from a well renowned brand such as NOVOTEL. Our welcome was non existent with no complimentary drinks offered to us while others who checked in after us were treated to drinks. Why the difference in treatment when we were also paying customers? We don’t expect above and beyond services, however when they are subpar then that means that you aren’t even doing the bare minimum! We were sneakily given a downgraded room without being informed of such a change. When we called from this hotel room to advise of this error, no apologies were forthcoming from the receptionist and we were told to allow them 10 minutes to remedy the issue and we would receive a call back. Even after 10 minutes of waiting in the 1 Bedded room, there wasn’t any call back so we had to call them ourselves to get the update, and were informed that they were still working on readying up our actual room. In the meantime we informed them that we would be having lunch at the Hotel restaurant. Even after our meal, (now 2 hours had lapsed from our check in time) we made our way back to reception to see what the situation was with our room, only to be met with unbothered staff who didn’t even know what we were talking about. Also, we were not welcomed with the complimentary Welcome drinks, nor were we provided with a porter to escort our luggage to our hotel room! Funnily enough, we were always requesting these services rather than it just being provided to us by the hotel staff (I would presume that it is part of their job description to do so without being asked) Usually the general customer service etiquette is first come first served. However, this didn’t appear to be the case when we were trying to rectify our downgraded room situation. We were told to wait, (even though we were already 2 hours into being at the hotel and the issue of our room situation escalating from 10 mins to well over 2 hours) while the lone receptionist busied herself in attending to the other guests who arrived after us to check in. She should have called out another receptionist to help us sort out our room situation rather than making us wait. I wonder how long she actually expected us to wait! This shows a lack of respect and inconsideration towards guests and very poor staff training management. Finally when the receptionist who had originally checked us in came out to the reception area, we had to approach her ourselves, rather than her actually seeing that we were waiting at the reception area to sort out our room situation which was in actual fact her error to begin with. That’s the basic rule of hotel reception courtesy. There was no apology from either of the receptionists, nor did they offer any compensation for their error. I ended up calling them from the hotel room and advising them that I would be taking an extra hour for the check out time for the inconvenience caused. Unfortunately, it’s very disappointing when you have to deal with such undertrained, inexperienced and incompetent staff members who don’t seem to be bothered with performing their duties properly. It just makes the whole experience truly miserable. I would strongly recommend better quality and thorough training procedures for the hotel reception staff to ensure simple tasks such as check ins are not compromised by sheer incompetence. I would also like to add that the restaurant staff were all wonderful, friendly and helpful in their efforts to make our lunch and breakfast dining experience a positive one. Well done to everyone involved.

Dear Mrs A Singh. Thank you for taking the time to share your recent experience with us, Please accept our sincerest apologies for the inconvenience and frustration you encountered during your check-in at Novotel Nadi. While we truly appreciate your kind acknowledgment, we are deeply sorry that the initial handling of your check-in did not meet your expectations or the service standards we strive to uphold. Your feedback has brought to light several areas where our communication and service fell short. Although you were allocated the correct room type, it was provided with a different bedding configuration. Our sincere apologies for not informing you of this change at the time of check-in. Please note that the room you were finally checked in was in fact an upgrade to our Premium category, the Deluxe Suite. We are taking this matter seriously and will be conducting additional training with our team to ensure clear communication, attentive guest service, and timely issue resolution moving forward. Once again, we sincerely apologize that your stay was not the relaxing, hassle-free experience you anticipated. We do hope to have the opportunity to welcome you back in the future and provide you with the seamless and enjoyable stay you deserve.

excellent stay

Kantaake K. C. Solo - 4/8/2025 Confirmed reviews ALL

Dear Kantaake K. C.. Thank you for your kind feedback! We\'re so glad to hear that you had an excellent and pleasant stay. It’s wonderful to know that our place met your expectations. We look forward to welcoming you back for another great experience!

well located from the airport and staff are very friendly.

Sarita S. Families - 4/7/2025 Confirmed reviews ALL

Dear Sarita S..Thank you for your kind feedback! We\'re so glad to hear that you enjoyed our convenient location, friendly staff, and comfortable stay. It\'s also wonderful to know that you had a great time enjoying our facilities and spa. Your satisfaction is very important to us, and we’re happy that we could make your stay enjoyable. We look forward to welcoming you back on your next visit.

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All our hotels in Nadi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.